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1、Quality and Regulatory Operations Supplier SurveyQRO供應商問卷調查QUALITY MANAGEMENT質量管理General Mills is committed to producing quality products that are recognized by the con sumer as being competitively superior, safe, and wholesome. We believe the quality of the in gredie nts we use to be in tegral to t

2、he quality of our products. We have an ongoing program of continually striving to improve the quality of our products and services.通用磨坊承諾將生產,受消費者認可的、有競爭優勢且安全衛生的高品質產品。我們相信,原料 的質量與我司產品的質量是不可分割的。我們現行的相關程序,也是為了不斷改善我司產品和服 務的質量。We also believe that our suppliers will similarly gain in striving to continua

3、lly improve the quality of their goods and services. Fun dame ntal to en suri ng the purchase of quality in gredie nts is the developme nt of a close work ing relati on ship with our ven dors. This close relati on ship will facilitate the setti ng of meanin gful specifications that can be met 100% o

4、f the time.我們也相信,我司的供應商將同樣致力于不斷改善它們產品和服務的質量。與我們的供應商發展 一種緊密合作的工作關系是保證采購高質量原料的基礎。而這種緊密合作的工作關系,將有助于 建立一種有指導意義的且能夠 100%達到的規范和標準。As the first step in identifying prospective suppliers for General Mills, we do an in itial assessme nt to un dersta nd the product protecti on programs of your compa ny. This

5、survey also allows us to make the determ in ati on of your capability to produce safe ingredients with the desired quality. All information obtained in this survey will be held con fide ntially. It will be n ecessary to complete this survey for each manufacturing facility which is a potential source

6、 of the item under consideration.在通用磨坊對新供應商進行確認時,第一步是需要對貴公司做一次初始評估,從而了解貴公司的 產品保護流程。這項問卷調查,也使我們能夠決定貴公司是否有能力生產符合質量要求的安全的 原料。問卷調查中涉及的所有信息將保密。每種待開發原料的生產場地及設施描述,必須反映在 該調查問卷中。To be returned with this survey are copies of the followi ng:隨問卷調查返回的,還應有下列文件的復印件:1. HACCP Matrix/Chart HACCP 計劃2. Processing Flow

7、Diagram including the CCP points包含有 CCP點的生產流程圖3. Most rece nt 3rd party audit最近的第三方審核結果Thank you for your cooperation in returning this survey and all supporting docume ntati on請你完成此份問卷調查并附上所有的支持性文件,感謝你的配合Prior to the Scheduled In spection to在預定的檢查前填寫:Name姓名:E-Mail:General Mills Quality Ma nager通用磨坊

8、質量經理Phone電話:Primary Co ntact List主要聯系表Compa ny Name公司名稱:Date日期:Address 地址:Manu facturi ng Plant Address 生產工廠地址:Primary Con tact Name主要聯系人姓名Cell Pho ne手機Teleph one固定電話E-Mail AddressE-Mail地址Pla nt Man ager 廠長:Quality/Tech nical Man ager品質 / 技術經理:Sales/Broker Con tact銷售聯系人:24 hour con tact 24小時聯系人:I.Ge

9、n eral In formati on通用信息Name and Title of person completing the form 填表人姓名和職稱:Product(s) produced at above locati on 產品名稱:What lines or types of products does this survey represe nt?調查問卷對應的是哪類流水線或者哪種產品?Date Survey was completed調查問卷完成日期:Please an swer each questi on that follows with as much detail a

10、s is reas on ably possible.請盡可能詳細的回答以下的每個問題。1Regulatory Complia nee法律法規執行1.1Is there an effective, written policy detailing the procedures and responsible persons associated with a regulatory con tact and facility in specti on?是否具備現行有效的書面政策,詳述了處理法律法規聯系及應對政府部門檢查的流程及責任人?口 Yes No2Product Recall and Tra

11、ceability產品召回和可追溯性2.1Does the site have a documented and tested product trace recall or withdrawal system for raw materials and products?現場是否具備包含原料及成品的追溯及召回的文件系統是否經過測試?口 Yes口 NoIf Yes, how often is the program audited?如果Yes,該系統多久進行一次審核?2.2Is there a docume nted system for han dli ng non-conforming p

12、roducts, materials and in gredie nts?是否建有一份書面的處理不合格產品、材料和原料的系統? Yes口 No3Sanitation/Good Manufacturing Practices衛生清潔 /良好加工規范3.1Was the facility origi nally built for food man ufactur ing?廠房最初是專為食品加工而建的嗎?口 Yes NoWhen was the facility built?廠房的建設時間?3.2Do the con diti ons of the adjace nt properties cre

13、ate pote ntial hazards?相連設施的狀態是否存在潛在的危害? Yes口 NoIf Yes, explai n?如果Yes,請解釋?What is the composition of the exterior grounds (e.g. Dirt, gravel, macadam, concrete, grass?) 外部地面的組成成分是什么?(如,泥土、砂礫、碎石、混凝土、草)3.3Are raw/pre-process ing (e.g. raw milk, raw meat, raw vegetables) areas separated from post-proc

14、ess ing (Ready-to-Eat, processed) areas with physical barriers restricting raw/processed cross-contamination? 為了限制原材料/加工過程中的交叉污染,原材料/預處理(如,生牛奶、生肉、生蔬菜)區域是否通過物理的隔斷和后處理(即食、加工過)區域相隔離?匚| Yes口 No3.4Who is resp on sible for pla nt san itati on? 廠房衛生清潔由誰負責?3.5Is there a documented Master Sanitation Schedule

15、 including: overheads, walls, floors, drains, equipment, etc.?是否具備書面的主要清潔時間表,包括:天花板、墻面、地板、下水道、設備等?口 Yes No3.6What method is used to verify the effective ness of the clea ning process? 通過何種方式來確認清潔流程的有效性?3.7Are con tractors used for pla nt san itati on operati ons?工廠衛生清潔操作是否使用了外包的公司?匚| Yes NoIf yes, h

16、ow regularly do they visit?如果Yes,它們來訪的頻率?3.8Is the man ufacturi ng site covered by a pest con trol con tract?制造現場是否由外包的蟲害公司進行全面控制?口 Yes口 NoIf yes, please state con tract ing compa ny and the n umber and type of visits per year.如果Yes,請標注外包公司的名稱以及每年來訪的次數和形式If no, please state curre nt practice.如果No,請標

17、注現行的蟲害控制的操作規范3.9Is there a licensed or trained pest control operator at the plant?工廠進行蟲害控制的人員,是否有許可證或經過培訓?匚I Yes匚| No3.10Is the in gredie nt or any of its comp onents chemically treated, such as fumigati on (fun gicide, in secticide or pesticide) or irradiati on?原料或其它的組分是否涉及化學處理,例如熏蒸(殺真菌劑、殺蟲劑、農藥)或輻射

18、?口 Yes NoIf yes, specify treatme nt.如果Yes,指岀處理的方式3.11Are there docume nted GMP programs?是否具備書面的良好操作規范的程序?口 Yes口 No3.12What is your policy regard ing the follow ing items: 對待下列的項目,貴司的政策是什么:Employee clothi ng工作服?Hair cover ings 發套?Jewelry 首飾?Eating 就餐?Fingern ail/Ha nd Hygie ne手指/手部清潔?3.13Are hot wate

19、r wash bas ins or hand san itizers available at each work stati on?每個工作場所是否都配有熱水清洗水池或者手部消毒殺菌設備?口 Yes口 No3.14Are there formal trai ning man uals and records of training on the followi ng topics? 對下列主題,是否有正式的培訓手冊和培訓記錄?? GMP GMP? Frequency頻率?Yes口No? HACCP mai nly mo nitori ng of CCPs and corrective act

20、io ns包含 CCP 點的監控和糾正措施的 HACCPFreque ncy頻率?Yes口No? Allergens過敏源Yes口No? Glass/brittle plastic control玻璃 /易碎塑料控制 Yes No? On-Hold products 產品的扣留匚| Yes口 No4Tran sportati on of 1 ngredie nts. Products, Packag ing, and Premiums原料、產品、包裝及促銷品的運輸4.1Is there a documented shipping and receiving program for all in

21、bound and outbound transportation vehicles?對于收貨和發貨的運輸工具,是否建有一份書面的運輸和接收判疋的程序文件?口 Yes匚| No4.2Are tamper evide nt seals applied by a compa ny employee on all shipme nts prior to leav ing the facility?所有貨物發運前,是否均由公司員工加上防啟性的封條?口 Yes No5Product Ide ntity and Labeli ng產品確認及標識Note: it is vitally important t

22、hat the information supplied is correct and that no un authorized cha nges are made to in gredie nts or recipes.注意:務必確保提供安全正確的信息,未經許可,不得擅自更改原料或配方。5.1Is a program in place to assure any cha nges in formulati on or processes are reflected in product labels as appropriate and commu ni cated to customer

23、s?現場是否有相關程序,用于確保當產品配方或加工方式有變化時,相關信息能反應到產品標簽上以告知客戶? Yes No6Quality Ma nageme nt System質量管理系統6.1Is there a HACCP (Hazard Analysis Critical Control Point) plan in place identifying all potential product safety hazards and con trol measures?現場是否具備 HACCP計劃(危害分析關鍵控制點),確認了所有潛在的產品安全危害和控制的措施?口 Yes No6.2If HA

24、CCP is not established, please describe what product safety systems are curre ntly in place. 如果沒有建立 HACCP,請描述目前在用的產品安全控制系統7Food Allerge ns 食品過敏源Cross con tam in ati on of differe nt products is un acceptable and in the case of highly allerge nic material must be preve nted en tirely.不冋產品間的交叉污染是不可接受的

25、,特別是含有高過敏性材料的交叉污染必需徹底防止。7.1Does your compa ny have an allerge n con trol program?貴公司是否具備一份過敏源控制程序?口 Yes No7.2Are any of the following allergens used or stored in your facility: 在貴公司的廠房內是否使用或者儲藏以下這些過敏源:Eggs蛋制品匚1Dairy奶制品匚1Tree Nuts堅果匚1If so, please specify如果存在,請描述Pea nuts 花生Soy Products 大豆產品Crustacea

26、n甲殼類匚1If so, please specify女口果存在,請描述Fish 魚匚1If so, please specify如果存在,請描述Wheat小麥Other其他匚|Mollusk軟體動物 If so, please specify如果存在,請描述7.3Does the facility have dedicated systems for products containing allergens?工廠是否對含過敏源的產品有單獨的加工系統?匚| Yes口 No7.4Does the facility use separate scheduling and sanitation a

27、s its management strategy for allergen containing products?工廠是否使用獨立的生產計劃和清潔的衛生方法作為其含過敏源產品的管理策略? YesQ No7.5If production lines are not dedicated, briefly describe your allergen clean-out program to prevent changeover cross con tam in ati on.如果產品流水線不是單獨使用的,簡要地描述貴司過敏源清潔程序,以防止轉換產品時產生的交叉污染7.6Has the alle

28、rgen cleaning program been validated for effectiveness (e.g. residue analysis?)過敏源清潔程序的有效性是否經過驗證?(如殘留分析) Yes No7.7Does the facility have documented allergen clean procedures that explain how to allergen clean equipme nt and visually in spect for clea nli ness?工廠是否具備書面的過敏源清潔程序,其描述了如何清潔過敏源設備以及對于清潔效果的目

29、測檢查? Yes No7.8Is dual sig n-off required by Operati ons and quality departme nt on allerge n clea n docume ntati on對于過敏源清潔文件,是否由生產部和質量部雙重簽字確認? Yes廠| No7.9What trai ning do you provide your employees regard ing product cross-c on tam in ati on and allerge ns? 關于產品交叉污染和過敏源,貴司為員工提供了哪些培訓?8Micro Biologic

30、al Con trol微生物控制8.1Do you do any fini shed product micro testi ng?貴司是否執行對成品的微生物檢測?匚| Yes NoIf yes, what do you test for?如果Yes,做了哪些測試?8.2Do you have an en vir onmen tal micro-m on itori ng program?貴司是否具備環境微生物監控程序?口 Yes口 No8.3Does it in clude testi ng forSalm on ella, Listeria or both?環境微生物監控測試,是否包括了沙

31、門氏菌、李斯特菌或者兩者都包含?9Thermal Process ing熱處理9.1Has a thermal process been developed by a General Mills-accepted process authority?熱處理過程是否具備由通用磨坊認可的授權單位的確認? Yes口 NoPlease provide the n ame and address of the process authority.請提供授權單位姓名和地址9.2Has a General Mills process authority reviewed and approved the a

32、uthorized thermal process?通用磨坊的過程控制專家是否對授權單位確認的加熱過程進行過檢查并批準相應的加工流程? Yes NoPlease provide the n ame of the approver and the processes that were approved:請提供審核人姓名和批準通過的加工流程:9.3If product is sold in the Un ited States, please provide the FCE n umber for the produc ing Pla nt. 如果產品銷往美國,請提供生產工廠的FCE號碼10In

33、 gredie nts, Packagi ng and Premiums原料、包裝和促銷品10.1Are all raw materials and finished goods stored on site?所有的原材料和成品是否儲存在現場?口 Yes NoIf no, what other facilities are used?如果No,儲存在哪里?10.2Does your compa ny operate a supplier quality assura nee program?貴公司是否執行相應的供應商質量保證程序?口 Yes匚| No10.3Do you or a third

34、party eon duct formal audits of your raw material suppliers?貴司是否自己或委派第二方對原材料供應商進行正式的審核? Yes口 No10.4Do you have current written specifications for your raw materials?貴司的原材料,是否建有現行有效的書面標準?匚| Yes口 No10.5Are in-bound ingredients tested before use (Positive Release)?運入的原料是否在使用前進行測試(檢驗放行)? Yes No11Raw Mat

35、erial Pesticide原材料的蟲害控制11.1Do you have a program with your supplier/growers that assures that pesticide usage is in con forma nee with the US gover nmen tal regulati ons?貴司是否對供應商/農戶建有相應的流程,以確保其使用的農藥與(美國)政府的法律法規相一致? Yes No11.2What is your procedure to an alytically verify con forma nee of your raw ma

36、terials to gover nmen tal regulati ons on pesticides?貴司是否有相關的分析流程,以確保原材料的農殘控制,能夠符合政府法律法規的要求?11.3What is your procedure to an alytically verify con forma nce of your fini shed products to US gover nmen tal regulati ons on pesticides?貴司是否有相關的分析流程,以確保成品的農殘控制,能夠符合(美國)政府法律法規的要求?11.4How do you assure con

37、forma nce of your fini shed products to US regulati on s con cer ning biological con tam inants such as mycotox ins?在生物類污染方面,貴司的程序如何確保成品的微生物控制(如真菌菌素),能滿足(美國)政府法律法 規的要求?12Physical Hazard Detectio n and Con trol物理危害檢測和控制12.1Metal Detector 金屬探測儀12.1.1Do you have a metal detector at or n ear the termi n

38、al end of the process in g/load-out system?貴公司是否在流水線/裝配系統的末端安裝了金屬探測儀?口 Yes No12.1.2Is the metal detector less tha n 5 years old?金屬探測儀的使用年限是否小于5年?口 Yes匚| No12.1.3What is the aperture size of your metal detector? 貴公司的金屬探測儀的截面大???12.1.4What does the metal detector do duri ng a rejecti on? (e.g. alarm so

39、u nds, product mecha ni cally removed, etc.)金屬探測儀在檢查岀異物時采用怎樣的動作?(如警報聲音、產品機械移除等)12.1.5What are the test piece sizes and compositi ons used whe n audit ing your metal detector? 檢驗金屬探測儀時測試片尺寸大小和成分是什么?12.1.6How often is the metal detector checked for proper function (both sensitivity and rejection capab

40、ility)? 多久對金屬探測儀的基本功能進行一次檢查(靈敏度和排岀異物的能力)?12.1.7Are the results of the above check docume nted?以上的檢查是否做了書面的記錄?口 Yes口 No12.1.8Is the test piece placed: 測試片被放置在: In product stream for testi ng放置在流水線上的產品中間 Run through the aperture by itself單獨通過12.1.9Describe what actions are taken if the metal detector

41、rejects during production.請描述金屬探測儀在生產過程中檢出異物時采取的措施?12.2Mag nets磁鐵器12.2.1Do you have a rare earth magnet located at or near the terminal end of the process/load-out system?在流水線/裝配系統的末端附近是否安裝了(永磁型)磁鐵器匚| Yes匚| No12.2.2How often is the terminal end magnet checked? 多久對終端的磁鐵器檢查一次?12.2.3Are the results of

42、the check docume nted (in clud ing no-findin gs)? 檢查結果是否進行了書面的記錄(包括未發現問題時)?12.2.4Describe management action if metal is found on the terminal rare earth magnet. 如果在終端的磁鐵器上發現金屬,請描述采取的管理措施12.3Sifter - Dry Systems 干料過篩系統12.3.1What type of sifter/scalper is used? 使用的是何種過篩機?12.3.2What is the scree n size

43、?篩網的孔徑多大?12.3.3What is(are) the terminal screen(s) made of? 終端的篩網是由何種材料組成的?12.3.4How ofte n are the scree ns in spected for deteriorati on or damage? 多久對篩網的老化或者損壞狀態檢查一次?12.3.5Are the tailings (non-ingredient overs or thrus) examined for evidence of foreign material?非原料篩上物或篩下物是否進行檢查,以確認是否有外來異物的污染? Ye

44、s NoIf yes, what is the freque ncy? 如果Yes,頻率是多少?Are the results docume nted?結果是否進行了書面的記錄?匚| Yes No12.3.6Describe management action if foreign material is found: 如果發現異物,請描述采取的管理措施:12.4Sifter -Liquid Systems 濕料過濾系統12.4.1Is there a screen/filter located at the terminal end of the system prior to load-o

45、ut?在裝卸岀貨前,是否在系統的末端安配了一個濾網?匚1 Yes No12.4.2What type of screen or filter is this? 使用何種類型的濾網?12.4.3What is the ope ning size? 濾網孔徑多大?12.4.4How often is the screen/filter examined for foreign contaminants? 濾網多長時間檢查一次,以確認是否有外來異物的污染?12.4.5Are the results docume nted?結果是否進行了書面記錄?匚1 Yes匚1 No12.4.6How often is the screen/filter examined for damage or deterioration? 多久對濾網的老化和損壞的狀態檢查一次?12.4.7Describe management action if foreign material is found on the screen/filter: 如果在濾網上發現異物,描述采取的管理措施13Process Co

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