1、精選優質文檔-傾情為你奉上商務英語口語課程考核標準1.課程性質和目的 商務英語口語是現代管理工程系國際貿易專業的一門必修課，是通過對日常生活及商務活動中所可能出現的各種情境英語的分門別類的講解，以提高學生的口語水平及鞏固相關商務知識為目的的一門主干專業基礎課。 本課程是在學生已具備高中英語基本會話能力的基礎上開設的，旨在通過專業的口語訓練，大幅度地提高學生的日常英語，尤其是商貿英語的會話能力及口語技巧，從而使學生達到基本滿足從事商貿工作所必需的英語口語要求。 2.課程內容和考核目標（知識點） 使用對外經濟貿易大學出版社出版的新編外貿英語口語教程(第二版) 教材，緊密結合商務英語知識進行教學。本

2、課程安排在第五學期，共48學時，每周學時數為4學時。本課程的主體內容、主要知識點和考核目標見如下表格： 授課章節的內容提要目 的 要 求Brief Introduction to the CourseA Welcome at the Airport (機場迎接)1.To get a general idea to the course.2.To learn the expressions for receiving guests at the airport.3. To act a role-play to welcome a guest at the airportEnglish Names

3、 & Entry Visa (入境驗證)1.To get English name for each student.2.To learn the expressions for Entry Visa and going through customs.3. To act a role-play to go through the formalities at customs.Going Through the Customs (通過海關)1.To learn the skill of receiving and entertaining clients.2.To learn about th

4、e expressions forclient reception.3.To be able to accommodating foreign clients.Driving to the Hotel (送往旅館)1.To learn the skill of small talks and .2.To be able to make personal introductions; polite questions and farewells.3.To learn to deliver bad news and how to respond to it.Reserving Rooms (預訂房

5、間)1.To learn the skill of executing meetings.2.To learn about the expression formeetings and interviews.3.To be able to make performance reviews; agendas and requests.Room Services (客房服務)1.To learn the skill of presentations2.To learn about the expressions generally used in presentations.3. To be ab

6、le to make logical and perfect presentations.4. To get a lesson in Q & A Period.Dining Hall Service (餐飲服務)1.To learn the skill of presenting trends.2.To learn about the expressions of trends.3.To be able to give SWOT analysis and statistical reports.4. To make a presentation on given charts.Shopping

7、 Service(購物服務)1.To learn the skill of making surveys.2.To be able to find out the target audience and develop the market.3.To be able to make use of print and media Ads. to have promotional events.Appointment and Visit(約會拜訪)1.To learn about the skill of sales.2.To learn about the expression for sale

8、s.3.To be able to find out the selling points and have trade shows.4. To act on the basis of given situations.Giving a Banquet (設宴招待)1.To learn about the international business travel.2. To learn about the expression for business trips.2.To discuss on the dressing for business.3. To be able to deal

9、with different hotel situations in English.Having a Ball (舉行舞會)1.To learn the general organization of a company.2.To learn about the expressions for company organization.3.To discuss the concrete duties of each characters.At the Export Commodities Fair (出席出口商品交易會)1.To learn the practical meaning of

10、MERGERS.2.To learn about the corporate ladder in big business.3.To be able to make consulting for big business.Preliminary Talk (初次會談)1.To learn about recruiting personnel and job interviews.2.To learn about the expressions for employment practices.3.To be able to make resume.Inquiry and Offer (詢價與報

11、盤)1.To get familiar with computer technology.2.To be able to communicate with E-mail.3.To get familiar with running an internet business and web-based marketing.4. To be able to make use of electronic gadgets.Counter-Offer & Counter-Counter-Offer(還盤與反還盤)1.To learn about the arrangement of contracts

12、and confidentiality.2. To review the expressions generally used in business communications.Acceptance and Order (接受與訂貨)1.To learn the general organization of a company.2.To learn about the expressions for company organization.3.To discuss the concrete duties of each characters.Payment and Delivery(付

13、款與交貨)1.To learn the practical meaning of MERGERS.2.To learn about the corporate ladder in big business.3.To be able to make consulting for big business.Packing and Shipment (包裝與裝運)1.To learn about recruiting personnel and job interviews.2.To learn about the expressions for employment practices.3.To

14、be able to make resume.Inspection and Insurance (商檢與保險)1.To get familiar with computer technology.2.To be able to communicate with E-mail.3.To get familiar with running an internet business and web-based marketing.4. To be able to make use of electronic gadgets.Agency and Contract (代理與簽約)1.To learn

15、about the arrangement of contracts and confidentiality.2. To review the expressions generally used in business communications.Claims and Settlement (索賠與理賠)1.To learn about the arrangement of contracts and confidentiality.2. To review the expressions generally used in business communications.Introduc

16、ing Chinas Sites of Interest (介紹中國的名勝古跡)1.To learn the general organization of a company.2.To learn about the expressions for company organization.3.To discuss the concrete duties of each characters.Introducing Chinas Sites of Interest (介紹中國的名勝古跡)1.To learn the practical meaning of MERGERS.2.To lear

17、n about the corporate ladder in big business.3.To be able to make consulting for big business.Saying Good-bye and Seeing Off(告別與送行)1.To learn about recruiting personnel and job interviews.2.To learn about the expressions for employment practices.3.To be able to make resume.3.考核時間、方式和要求 本課程考試采用口試形式。本

18、課程考核包括兩部分：形成性考核和課程終結考查。課程總成績采用百分制，形成性考核占60%，課程終結考試占40%。 1） 形成性考核任課教師根據學生的上課學習記錄（10分），學生上課出席情況（10分），書面作業的完成情況（20分）， 視頻作業的完成情況（10分）,參加輔導課、小組活動和其它教學活動的情況（10分）綜合評定。 2） 口語考試考查形式：對話,內容理解及口頭表達；成績占課程總成績的40%。試卷生成：由教研室討論確定體例，任課老師制出出A、B、C、D、E、F六套試卷，然后由教務處印制，實現教考分離，當場給出口語課程終結考試等級。 考核要求： 熟悉商務英語詞匯、短語和句子的表達；了解各種商務

19、英語場景用詞；通過商務英語場景、詞匯、短語和句子的學習，提高商務英語口語表達能力。 4.編寫說明 商務英語口語是為國際貿易專業高年級學生開設的一門專業課程，旨在提高商務英語專業學生英語表達能力，拓寬和鞏固學生的商務知識結構，增強學生的英語實際運用能力和創新能力，培養適應21世紀經濟建設與社會發展的商務英語實用型人才。本課程要求采用全英文討論式教學方法，培養學生思考問題、分析問題和解決問題的通力；并加入課堂及課后模擬練習，引導和鼓勵學生加強練習，并能熟練運用所學的知識與他人交談，為今后盡快、盡好地適應外貿工作打下基礎。 本課程在教學中采用幻燈和插播教學錄象等手段，運用好電子教案、多媒體教學系統等

20、先進教學手段，豐富課堂活動，提高學生積極性，在課堂上創造一定的情境，讓學生進行模擬交流，不斷提高學生的口語水平，并能確保學生在日常生活中學以致用。 5. 考試樣題 1.Dailogue ( Read aloud in pairs. )A: Good morning, Mr. Tony. I am very glad to see you again. It seems that you are interested in our products. Is there anything I can do for you?B: Nice to see you again. Ive heard th

21、at your company deals with household appliances for 8 years. Id like to know what you can offer in this line as well as your sales terms. A: Our company has years of experiences in exporting household appliances and has a very good reputation. Our product is over and above our rivals products and ye

22、t, were able to sell it at the same price. B: Thats why Chinese appliances are popular, and have a ready market in many countries. Could you give me some idea about your prices?A: Sure. Here are our latest price sheets and catalog. Youll find details of the different products.B: Thank you very much.

23、 How long does it usually take you to make delivery?A: As a rule, we deliver all our orders within 2 months after receipt of the covering letters of credit. B: I see. Miss Liu, Im interested in the high quality “Dragon” brand commercial vacuum cleaner. Will they be supplied for stock?A: Im afraid not. The stock was all sold out. B: Thats too bad. A: If you ha