教 案 設(shè) 計課 題Unit 4 Serving Customers教者李 細 瓊授課班級授課時間8使用教材英語服務(wù)類,職業(yè)模塊教學(xué)目標(biāo)知識與技能Learners should be able to give and take customers orders過程與方法 Learners should be able to give suggestions to customers情感、態(tài)度與價值觀 Understand the duties and communicative skills of an attendant 教材分析本課是第四單元的第一二課時，包括listening1和dialogue1,具體內(nèi)容是在餐飲等服務(wù)場所中與顧客有禮貌地交流并提供服務(wù)。教學(xué)重點Learners should be able to give and take customers orders教學(xué)難點Learners should be able to write about working experience教學(xué)方法教法分析講授法、情景教學(xué)法學(xué)法分析小組討論法課 型專業(yè)理論課課時2課時教具多媒體【教學(xué)過程組織】Teaching processStep One :Lead-in First, the teacher show some picture about serving places.-Where do people need service?-people need service at(in) .Step Two: Listening 1.listening1. Tick in the boxes the food and drinks you hear.2.Game: dialogue-What would you like to order?-Id like a sandwich.-Anything to drink?-A cup of tea,please.3.Listen to dialogue and tick in about food and drink.4.Check the answers.Scripta. A: What would you like to order? B: Id like a bowl of chicken soup and a sandwich.b. A: What would you like to order? B: Id like a hamburger and a cup of milk.c. A: What would you like to order?B: Id like a pizza and some French fries.Step Three: SpeakingDialogue11.The first listen to the tape. 2.Then learn the new words and sentencesWaiter: Are you ready to order, Madam? Guest: Yes, I am.Waiter: What would you like? Guest: Id like a hamburger.Waiter: Would you like something to drink? We have orange, mango and apple juice. Guest: Id like a glass of orange juice, please.3.Read the dialogue with partners and then find out useful sentences.Step Four: Role PlayPractice the dialogue by using the pictures below and see if you can say more.Some students act the dialogue.【小結(jié)】Step Five: Summary and Production 1.Make a short summary of what weve learned today.(1)key vocabulary. (2)sentence structure 2.Remember how to give and take customers orders【作業(yè)及思考】Step Six: Homework 1. Practice dialogue 1 with your classmate after class. 2.Remenber the new words3. Copy key vocabulary five times in English ang one time in English. 板書設(shè)計Unit 4 Serving customersA: What would you like t