綜合管理試題及答案英語

一、單項選擇題（每題2分，共20分）1.Whichofthefollowingisakeyfunctionofmanagement?A.MarketingB.PlanningC.AccountingD.ProductionAnswer:B2.Theprocessofsettinggoalsanddeterminingthebestwaytoachievethemiscalled______.A.OrganizingB.LeadingC.ControllingD.PlanningAnswer:D3.Amanagerwhoisresponsibleforasingleareaofactivityinanorganizationisa(n)______manager.A.GeneralB.FunctionalC.Top-levelD.Middle-levelAnswer:B4.Whichlevelofmanagementismainlyconcernedwithimplementingtheplansmadebytopmanagement?A.TopmanagementB.MiddlemanagementC.First-linemanagementD.AlloftheaboveAnswer:B5.Theabilitytoworkwellwithotherpeople,bothindividuallyandinagroup,isknownas______.A.TechnicalskillsB.HumanskillsC.ConceptualskillsD.FinancialskillsAnswer:B6.Whichofthefollowingmanagementstylesgivesemployeesthemostfreedom?A.AutocraticB.DemocraticC.Laissez-faireD.AuthoritativeAnswer:C7.Thefirststepinthedecision-makingprocessis______.A.GeneratingalternativesB.EvaluatingalternativesC.IdentifyingtheproblemD.SelectingthebestalternativeAnswer:C8.Awrittensetofinstructionsthattellsanemployeehowtoperformaspecifictaskisa(n)______.A.PolicyB.ProcedureC.RuleD.BudgetAnswer:B9.Theprocessofdividingworkintomanageableunitsandassigningittospecificindividualsiscalled______.A.DepartmentalizationB.DelegationC.SpecializationD.CentralizationAnswer:C10.Thedegreetowhichdecision-makingauthorityisconcentratedatthetoplevelsofanorganizationisknownas______.A.CentralizationB.DecentralizationC.DepartmentalizationD.SpanofcontrolAnswer:A二、多項選擇題（每題2分，共20分）1.Whichofthefollowingarefunctionsofmanagement?(Selectallthatapply)A.PlanningB.OrganizingC.LeadingD.ControllingAnswer:ABCD2.Keyskillsformanagersinclude______.(Selectallthatapply)A.TechnicalskillsB.HumanskillsC.ConceptualskillsD.FinancialskillsAnswer:ABC3.Typesofdepartmentalizationinclude______.(Selectallthatapply)A.FunctionaldepartmentalizationB.ProductdepartmentalizationC.GeographicdepartmentalizationD.CustomerdepartmentalizationAnswer:ABCD4.Whichofthefollowingarestepsinthedecision-makingprocess?(Selectallthatapply)A.IdentifyingtheproblemB.GeneratingalternativesC.EvaluatingalternativesD.SelectingthebestalternativeAnswer:ABCD5.Managementstylesinclude______.(Selectallthatapply)A.AutocraticB.DemocraticC.Laissez-faireD.TransformationalAnswer:ABCD6.Whichofthefollowingareimportantaspectsofeffectivecommunicationinmanagement?(Selectallthatapply)A.ListeningB.SpeakingclearlyC.Non-verbalcommunicationD.WrittencommunicationAnswer:ABCD7.Elementsofagoodplaninclude______.(Selectallthatapply)A.CleargoalsB.ActionstepsC.TimelinesD.ResourcesrequiredAnswer:ABCD8.Thebenefitsofdelegationinclude______.(Selectallthatapply)A.Freesupmanagers'timeB.Developsemployees'skillsC.IncreasesefficiencyD.Reducesdecision-makingspeedAnswer:ABC9.Whichofthefollowingarepartofthecontrollingfunction?(Selectallthatapply)A.MeasuringperformanceB.ComparingperformanceagainststandardsC.TakingcorrectiveactionD.SettingstandardsAnswer:ABCD10.Organizationalstructurescanbe______.(Selectallthatapply)A.TallB.FlatC.MatrixD.CircularAnswer:ABC三、判斷題（每題2分，共20分）1.Managementisonlyaboutmakingdecisions.(True/False)Answer:False2.Conceptualskillsaremostimportantforfirst-linemanagers.(True/False)Answer:False3.Autocraticmanagementstyleencouragesemployeeparticipation.(True/False)Answer:False4.Thedecision-makingprocessalwaysleadstothebestsolution.(True/False)Answer:False5.Departmentalizationhelpsinimprovingorganizationalefficiency.(True/False)Answer:True6.Delegationmeansgivingupallresponsibilityforatask.(True/False)Answer:False7.Effectivecommunicationisonlyaboutspeakingclearly.(True/False)Answer:False8.Aflatorganizationalstructurehasmorelevelsofmanagement.(True/False)Answer:False9.Planningisaone-timeactivityinanorganization.(True/False)Answer:False10.Controllinghelpsinensuringthatorganizationalgoalsaremet.(True/False)Answer:True四、簡答題（每題5分，共20分）1.Whatarethethreemaintypesofmanagementskills?Answer:Technicalskills(abilitytousetoolsandtechniquesrelatedtoaspecificjob),humanskills(abilitytoworkwellwithpeople),andconceptualskills(abilitytothinkstrategicallyandunderstandtheorganizationasawhole).2.Explaintheimportanceofdelegationinmanagement.Answer:Delegationfreesupmanagers'timetofocusonhigher-leveltasks.Italsodevelopsemployees'skillsastheytakeonmoreresponsibility,andcanincreaseoverallefficiencybydistributingworkeffectively.3.Whatistheroleofamiddlemanager?Answer:Middlemanagersareresponsibleforimplementingtopmanagement'splans.Theycoordinateactivitiesbetweendifferentdepartments,superviselower-levelmanagers,andcommunicateupwardanddownwardwithintheorganization.4.Describethestepsintheplanningprocess.Answer:First,identifythegoals.Then,gatherrelevantinformation.Next,generatealternativecoursesofaction,evaluatethem,andselectthebestone.Finally,developadetailedplanwithtimelinesandresourceallocation.五、討論題（每題5分，共20分）1.Discusstheadvantagesanddisadvantagesofademocraticmanagementstyle.Answer:Advantages:Encouragesemployeeparticipation,leadstobetterideas,andhigherjobsatisfaction.Disadvantages:Decision-makingcanbeslowasmanyopinionsneedtobeconsidered,andsomeemployeesmaynotbewell-informedtocontributeeffectively.2.Howcanamanagerimprovecommunicationwithinanorganization?Answer:Bybeingagoodlistener,usingclearandsimplelanguage,providingregularfeedback,andbeingawareofnon-verbalcues.Also,usingmultiplecommunicationchannelslikemeetings,emails,andface-to-faceconversation