CONSUMER&

BRANDBrandKPIs

for

outdoor

fashion:

TheNorth

Face

in

the

United

StatesConsumer

Insights

reportOctober2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

2500Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,ownership,

loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

TheNorth

Face’s

performanceinthe

outdoor

fashion

market.Fieldwork:February-March

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Forthis

report

“Usage”indicates

the

specific

“Ownership”Sources:

Statista

Consumer

Insights

Global,

asofOctober

202490%

of

The

North

Face

owners

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??TheNorth

Face’s

brandingresonates

more

with

Gen?TheNorth

Face

ranksfirst

inawareness

within

theZoutdoor

fashion

market?TheNorth

Face

generally

appealstowomen

morethan

men?Thepopularity

ratingof

TheNorth

Face

is68%?TheNorth

Face

ranksfirst

inownership?Among

TheNorth

Face

enthusiasts,34%

fallunderthe

high-income

category?Interms

of

loyalty,TheNorth

Faceis

second

intheUnited

States?Consumers

want

theiroutdoor

fashionbrandstohavereliability,authenticity,andhighvalue?TheNorth

Face

hasascore

of38%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

forThe

North

Face

at

90%Brand

profile:

snapshotBrand

performance

of

The

North

Face

intheUnitedStates90%82%68%55%38%AwarenessPopularityUsageLoyaltyBuzz5Notes:Outdoor

fashion

‘awareness’,‘popularity’,

‘ownership’,

‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,248,

all

respondents

(awareness),

n=1,029,

respondents

who

know

the

individual

brand

(popularity),

n=1,029,respondents

who

know

the

individual

brand

(ownership),

n=564,

respondents

who

have

owned

the

individual

brand(loyalty),

n=1,029,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024The

North

Face’s

branding

resonates

morewith

Gen

ZBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations38%34%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeTheNorth

Facebygenerationversus

the

share

ofindustryusers

ingeneral,

we

cansee

thatTheNorth

Faceislikedby9%

ofBaby

boomersand29%

of

Gen

Xers,

whereas

thetotalshare

ofindustryusers

is9%

and27%,

respectively.29%28%27%26%ForMillennials

andGen

Z,

34%

and

28%

feel

positivelytowards

TheNorth

Face,versus

38%

and26%.

Socurrently,

forTheNorth

Face,Gen

Zconnects

mostwith

theirbrandcompared

tothe

overall

industryuser.9%

9%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestooutdoor

fashion,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;

Base:n=695,

The

NorthFaceenthusiast,

n=984,

outdoor

fashion

ownersSources:

Statista

Consumer

Insights

Global,

asofOctober

2024The

North

Face

generally

appeals

to

women

more

than

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

TheNorth

Faceshowsthatwomen

are

more

likely

tohaveanaffinity

with

thebrand

compared

tomen.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof9%10%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

TheNorth

Facehasasimilarproportion

of

LGBTQIA+

consumerswhen

compared

tothe

industryusers

ingeneral.48%52%54%54%

ofwomen

likeTheNorth

Facecompared

to

46%

of

men,whereas

forthe

overall

industry,52%

of

men

ownoutdoor

fashion

compared

to48%

ofwomen.88%87%10%

ofTheNorth

Face

enthusiastsconsider

themselves

tobe

partof

theLGBTQIA+

community

compared

to9%among

industryusers

overall.46%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

outdoor

fashion,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=695,

The

NorthFaceenthusiast,

n=984,

outdoor

fashion

ownersSources:

Statista

Consumer

Insights

Global,

asofOctober

2024Among

The

North

Faceenthusiasts,

34%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

andownerswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.21%20%Single34%39%20%20%CoupleSingleparentNuclear34%

ofTheNorth

Face

enthusiastsarefrom

high-income

households.TheNorth

Face’s

brandis

generallyenjoyed

more

byconsumers

who

arepartof

asinglehousehold,

21%

ofTheNorth

Faceenthusiastshavethiscurrent

living

situation.8%9%22%24%37%33%28%Multi-generational6%6%16%15%29%ExtendedOther7%7%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

outdoor

fashion,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=695,

The

NorthFaceenthusiast,

n=984,

outdoor

fashion

ownersSources:

Statista

Consumer

Insights

Global,

asofOctober

2024Consumers

want

their

outdoor

fashion

brands

to

have

reliability,

authenticity,and

high

valueBrand

profile:

qualitiesQualitiesownerswant

from

outdoor

fashion

brandsForoutdoor

fashion,the

top

threequalitiesowners

want

fromabrandarereliability,

authenticity,and

highvalue.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessTheNorth

Faceowners

alsoappreciatethese

key

attributes,indicatingTheNorth

Faceexudes

these

qualities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatTheNorth

Faceenthusiastsare

least

focused

on

areinclusiveness

and

cleverness.ReliabilityExclusivityTheNorth

Faceshould

work

onpromoting

honesty

/trustworthiness

toconvert

enthusiastsinto

owners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

outdoor

fashion,

which

ofthese

aspects

aremostimportant

toyou?”;Multi

Pick;“When

it

comesto

outdoor

fashion,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

it

comes

tooutdoorfashion,

which

ofthe

following

brands

have

youpurchased

in

the

past

12

months?”;

Multi

Pick;Base:n=564,

The

NorthFaceowners’,n=695,

The

NorthFaceenthusiast,

n=984,

outdoor

fashion

ownersSources:

Statista

Consumer

Insights

Global,

asofOctober

2024Among

The

North

Facefans,

25%

state

that

they

get

excited

about

outdoorfashion

productsBrand

profile:

attitudesWhat

doconsumersthink

ofoutdoor

fashion

ingeneral?42%39%31%

31%26%25%22%21%20%19%18%17%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrandsIknow

and

trustIget

excitedaboutoutdoor

topicsrelating

tofashionproducts

outdoor

fashionIliketotalkaboutBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

outdoor

fashion

do

youagree

with?”;

Multi

Pick;“When

it

comes

tooutdoor

fashion,

which

of

the

following

brands

do

you

like?”;Multi

Pick;Base:

n=695,

The

NorthFaceenthusiast,

n=984,outdoor

fashion

ownersSources:

Statista

Consumer

Insights

Global,

asofOctober

2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1190%

of

The

North

Face

owners

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

outdoor

fashion,the

averageawareness

ofabrandinthe

United

Statesis33%.Awareness

ofTheNorth

Face,however,

isat82%.Awareness68%

ofU.S.

outdoor

fashionowners

saytheylikeTheNorth

Face,compared

toanindustryaverage

brandpopularity

of32%.55%

ofindustryowners

inthe

United

Statessay

theyown

TheNorth

Face,with

the

average

ownership

ofabrandat24%.BuzzPopularity90%

ofbrandowners

saythey

would

purchasethebrandagain,compared

toanaverage

loyalty

score

of76%.TheNorth

Facehasbeen

noticed

more

inthe

mediacompared

to

other

brands,with

a“Buzz”score

of38%compared

to

20%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobeabove

average

compared

to

theindustry.12

Notes:Outdoor

fashion

‘awareness’,‘popularity’,

‘ownership’,

‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,248,

all

respondents

(awareness),

n=1,029,

respondents

who

know

the

individual

brand

(popularity),

n=1,029,respondents

who

know

the

individual

brand

(ownership),

n=564,

respondents

who

have

owned

the

individual

brand(loyalty),

n=1,029,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024The

North

Face

ranksfirst

in

awareness

within

the

outdoor

fashion

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofTheNorth

FaceRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1TheNorth

Face82%81%67%51%50%38%29%27%24%23%18%2Columbia3EddieBauerPatagoniaDr.

MartensREI45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.67Marmot8Black

DiamondMammutOutofallrespondents,

82%

were

aware

of

TheNorthFace.

Thisranksthemfirstcompared

tootherbrandssurveyed

inthismarket.82%9AwarenessN/A10OutdoorResearch13

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,248,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024The

popularity

rating

of

The

North

Face

is

68%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofTheNorth

FaceRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1TheNorth

Face68%63%46%43%40%36%31%30%29%28%2ColumbiaPatagoniaEddieBauerDr.

MartensREI32%34Outofconsumers

who

knew

thebrand,

68%

saidtheyliked

TheNorth

Face.

Thisranksthemfirstcomparedtootherbrandssurveyed

inthismarket.567SmartwoolBlack

DiamondArc'teryx68%89PopularityN/A10icebreaker14

Notes:“When

it

comesto

outdoor

fashion,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=1,029,

respondents

who

knowthe

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024The

North

Face

ranksfirst

in

ownershipBrand

KPIs

&benchmarking:

ownershipSummaryOwnershipofTheNorth

FaceRank#

BrandUsage

%55%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

owned,we

asked

each

respondent:

“When

itcomes

to

outdoorfashion,which

ofthefollowing

brandsdoyouowncurrently?”.1TheNorth

Face2Columbia52%3Patagonia30%Outofconsumers

who

knew

thebrand,

55%

saidtheyowned

TheNorth

Face.

Thisranksthemfirstcompared

to

other

brandssurveyed

inthismarket.4Dr.

MartensBlack

DiamondicebreakerEddieBauerREI29%45%527%55%626%726%824%9SmartwoolMountain

Hardwear23%UsageN/A1020%15

Notes:“When

it

comesto

outdoor

fashion,

which

ofthe

following

brands

do

youown

currently?”;Multi

Pick;

Base:

n=1,029,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofOctober

2024In

terms

of

loyalty,

The

North

Face

is

second

in

the

United

StatesBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofThe

North

Face’s

consumersRank#

BrandLoyalty

%95%Afterascertaining

the

ownership

of

abrandinthe

last12

months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Arc'teryx10%2TheNorth

FaceREI90%383%4ColumbiaSmartwoolprAna82%582%679%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

outdoor

fashion,which

of

the

following

brandsareyou

likely

topurchaseagaininthe

future?”.7OutdoorResearchPatagoniaEddieBauerMarmot79%879%90%977%Outofrespondents

whohaveowned

TheNorth

Face,90%

saidthey

would

purchasethebrandagain.LoyaltyN/A1074%16

Notes:“When

it

comesto

outdoor

fashion,

which

ofthe

following

brands

are

youlikely

to

purchase

againin

the

future?”;

Multi

Pick;Base:n=564,

respondents

who

have

owned

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024The

North

Face

has

a

score

of

38%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofThe

North

FaceRank#

BrandBuzz%38%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.1TheNorth

Face2ColumbiaBlack

DiamondPatagoniaDr.

MartensJack

WolfskinicebreakerArc'teryx34%329%38%Outofconsumers

who

knew

thebrand,

38%

saidtheyhadheardaboutTheNorth

Face

inthemedia.

Thisranksthemfirstcompared

to

other

brandssurveyedinthismarket.426%525%623%62%722%822%9REI19%BuzzN/A10EddieBauer18%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=1,029,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofOctober

2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

surveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowthopportuniti