第1頁_____________________學校離港服務英語教案標題中橫線上請填寫課程或學科名稱；授課日期周次課次授課班級課時4課型課型可根據實際授課情況選填：新授課、練習課、復習課、講評課、實驗課、實訓課、實習課或實踐課；③正文打印要求：如無特殊需要，文字請統一用宋體五號，段首縮進2個字符，行距固定值16磅。新授課練習課課題名稱ModuleFiveSkillDevelopment執教教師一、教學目標知識與技能：SsareabletoGetinformationbylisteningandreading;Makeupdialoguesaccordingtothesituationandactthemoutingroups.過程與方法：Sscanunderstandandusewordsandrelatedphrasesthroughlistening,reading,writingandrole-playing.3、情感、態度與價值觀：Theofficersshouldfollowtheprincipleofsafetyfirstandcourteousservice.二、教學重點與難點重點：Keysentencesaboutservingpassengers;難點：Makeupdialoguesaccordingtothesituation;Role-playingthedialogue.三、教學方法Task-basedCooperativeapproach四、教學輔助器具Multi-mediateachingfacilities五、教學過程ListeningP:Hello.A:WhatcanIdoforyou?P:IhavearrivedonFlightCA932justnow.AndIcan’tfindmybaggage.Wouldyouhelpmetofindit?A:Don’tworry.Pleaseshowmeyourticketandbaggagechecks.P:Hereyouare.A:Howmanypiecesdidyoucheckin?P:Onepiece.A:Wheredidyoucheckinyourbaggage?P:InMadrid.A:Pleaselookatthisairlinebaggageidentificationchart.Couldyoutellmeifyourbaggageissimilartoanyofthem?P:Itlookslikenumber12.A:Fine.HereisaPropertyIrregularityReport(PIR).Youneedtocompleteit.P:Allright.A:WouldyoupleasewritedownyouraddressinBeijinghere?Good,pleaseputyoursignaturehere.Youshouldkeepacopyofthisreport.Yourclaimdependsonit.P:Whenwillmybaggagebefound?A:I’mnotsure.We’lltryandfindyourbaggageassoonaspossible,andnotifyyouwhenwegetanyinformationaboutit.P:Thankyou.A:Youarewelcome.ReadingandComprehension(T)1.Airlineswillprovidepassengerswithdrinks,foodandcompensationfordelayedflightsbecauseofthepoorvisibility.(F)2.Allpassengerswillbearrangedtothehotelifflightsaredelayedtothenextday.(T)3.Inordertosavetimeinservingthedelayedpassengers,itisnonecessaryforthegroundstafftoaskforapproval.(T)4.Theonlysolutiontotheflightdelayisservingdelayedpassengerssincerely.(T)5.Itisreportedthatadomesticairlinesassignedawomanandamanwhoarestrangerstoshareonehotelroomaftertheirflightwasdelayedtot