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CONSUMER&
BRANDBrandKPIs
for
spreads:
Reese’s
in
theUnited
StatesConsumer
Insights
reportNovember2024Discover
your
Brand
KPI
scores.
Benchmark
against
competitors
and
measureyour
brand’s
marketimpactIntroduction:
studydetailsThe
reportMethodologyThisreport
hasbeen
created
usingthe
datafromStatista’sConsumer
InsightsBrand
KPIs.Thereportprovides
you
with
key
consumer
insightsandbenchmarks
forabrand’sperformance
againsttheindustryoverall
and
theircompetitors.Design:OnlineSurveyDuration:
approx.
15
minutesLanguage:official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeRegions:Brazil,Germany,
India,
Mexico,
U.S.
and
UKNumberofrespondents:approx.
7500Ourdataallows
you
tomeasure
each
brand’spositioninthe
market
bycreating
aprofile
usingStatista’s5key
performance
indicators.
Which
are:
awareness,popularity,consumption,loyalty,andmedia
buzz.Sample:
Internet
users,
aged18
-64,
quotasset
ongender
and
ageThisreport
is
basedon
Reese’s
performance
inthespread
market.Fieldwork:April-July
2024Ifyou
would
liketofind
out
more
abouttheConsumerInsightsatStatista
or
theBrandProfiler,
please
clickthe
linkbelow.2Notes:Forthis
report
“Usage”indicates
the
specific
“Consumption”Sources:
Statista
Consumer
Insights
Global,
asofNovember202486%
of
Reese’s
consumers
display
loyalty
towards
the
brandIntroduction:
key
insightsWhodoesthebrandappeal
to?How
doesthebrandperform
inthemarket??Reese’s
brandingresonates
more
with
Millennials?Reese’s
generally
appealstowomen
andmen
equally?Reese’s
ranksfirstinawareness
withinthespreadmarket?Thepopularity
ratingof
Reese’s
is47%?Reese’s
rankssixthinconsumption?Among
Reese’s
enthusiasts,33%
fallunderthehigh-income
category?Consumers
want
theirspread
brandstohavehigh?Interms
of
loyalty,Reese’s
isthirdinthe
Unitedvalue,reliability,
and
authenticityStates?Reese’s
hasascore
of
27%
for
media
buzz3Sources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
01Brand
profileInthissection,
we
show
the
demographics
and
attitudesof
consumers
who
saytheylikethisbrandversus
the
share
ofindustryusers.
Thechapteraimsto
bringclarity
tocompanies
who
want
to
know
whotheirbrandingiscurrently
appealingtoand
what
theythinkaboutthe
industry.4Awarenessis
the
highest
scoring
KPI
for
Reese’s
at
90%Brand
profile:
snapshotBrand
performance
of
Reese’sintheUnited
States90%86%47%33%27%AwarenessPopularityUsageLoyaltyBuzz5Notes:Spreads
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=1,125,
respondents
who
know
the
individual
brand
(popularity),
n=1,125,
respondentswho
know
the
individual
brand
(consumption),
n=369,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,125,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Reese’s
branding
resonates
more
with
MillennialsBrand
profile:
consumer
demographics
(1/3)Measuring
attitudesand
opinions
among
generationshelpsidentifyyourtarget
audience
foryournextcampaigns.Share
ofgenerations38%35%Withthatinmind,when
looking
atthe
shareofconsumers
who
likeReese’s
bygeneration
versus
theshareof
industryusers
ingeneral,
we
cansee
thatReese’s
islikedby8%
ofBaby
boomers
and
29%
of
GenXers,
whereas
thetotalshareof
industryusers
is10%and29%,
respectively.29%
29%26%25%ForMillennials
andGen
Z,
38%
and
25%
feel
positivelytowards
Reese’s,
versus
35%
and
26%.
Socurrently,
forReese’s,
Millennials
connect
most
with
theirbrandcompared
to
theoverall
industryuser.10%8%Gen
ZMillennialsGen
XBaby
BoomerBrand
enthusiastIndustryuser6Notes:“How
oldareyou?”;Single
Pick;“When
it
comestospreads,
which
ofthe
following
brands
do
youlike?”;
Multi
Pick;
Base:
n=534,
Reese’senthusiast,
n=1,150,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Reese’s
generally
appeals
to
women
and
men
equallyBrand
profile:
consumer
demographics
(2/3)GenderTheGender
splitbetween
brandenthusiastsof
Reese’s
shows
thatwomen
are
equally
likely
tohaveanaffinity
with
thebrand
compared
tomen.LGBTQIA+statusUnderstanding
and
respecting
thediverse
needsandidentitiesof12%86%13%consumers
is
becoming
more
and
moreimportant,notjustfrom
asensitivitypointof
view,
but
also
fromrecognizingpotential
businessopportunities
thatcome
withinclusivity
and
diversity.
Andcurrently,
Reese’s
hasasimilarproportion
of
LGBTQIA+
consumerswhen
compared
tothe
industryusers
ingeneral.50%50%49%51%50%
ofwomen
likeReese’s
compared
to50%
ofmen,
whereas
for
the
overallindustry,51%
of
men
consume
spreadscompared
to
49%
of
women.84%13%
ofReese’s
enthusiastsconsiderthemselves
to
bepartof
the
LGBTQIA+community
compared
to12%
amongindustryusers
overall.Brand
enthusiastFemaleIndustryuserMaleBrand
enthusiastIndustryuserNot
givenYesNo7Notes:“What
is
yourgender?”;Single
Pick;“Doyouconsider
yourself
partofthe
LGBTQ+community?”;
Single
Pick;
“When
it
comes
to
spreads,
which
ofthe
following
brands
do
youlike?”;Multi
Pick;
Base:
n=534,
Reese’senthusiast,n=1,150,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Reese’s
enthusiasts,
33%
fall
under
the
high-income
categoryBrand
profile:
consumer
demographics
(3/3)HouseholdincomeThegraphillustratestheannualhousehold
income
distribution
amongenthusiastsof
thebrand
andconsumerswithin
the
industry.HouseholdtypeThechartshows
thehousehold
type,takinginto
account
factorssuchashousehold
size,
familystructure,
andthe
number
ofchildren.23%24%Single33%34%14%15%CoupleSingleparentNuclear33%
ofReese’s
enthusiastsare
fromhigh-income
households.Reese’s
brandis
generally
enjoyed
morebyconsumers
who
arepartof
anextended
household,
21%
ofReese’senthusiastshavethiscurrent
livingsituation.11%11%36%19%21%36%30%Multi-generational6%5%21%19%31%ExtendedOther6%6%Brand
enthusiastIndustryuserLowHighMediumBrand
enthusiastIndustryuser8Notes:Recode
based
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;Typology
basedon
’’household
size’’,
’’household
constellation’’
and
’’children
under
the
ageof14
in
household’’;
Single
Pick;“When
it
comesto
spreads,which
ofthe
following
brands
do
you
like?”;Multi
Pick;Base:
n=534,
Reese’s
enthusiast,
n=1,150,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Consumers
want
their
spread
brands
to
have
high
value,
reliability,
andauthenticityBrand
profile:
qualitiesQualitiesconsumerswant
from
spread
brandsForspreads,
the
top
three
qualitiesconsumers
want
fromabrandare
highvalue,reliability,
and
authenticity.Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessReese’s
consumers
alsoappreciate
thesekey
attributes,indicating
Reese’s
exudesthese
qualities.40%20%0%SocialresponsibilityCoolnessThequalitiesthatReese’s
enthusiastsareleast
focused
on
arethrill/excitement
andinclusiveness.ReliabilityExclusivityReese’s
shouldwork
onpromotingreliability
to
convert
enthusiastsintoowners.InnovationInclusivenessFriendlinessHighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When
it
comesto
spreads,which
ofthese
aspects
are
mostimportant
to
you?”;Multi
Pick;
“When
it
comes
tospreads,
which
of
the
following
brands
do
youlike?”;Multi
Pick;
“When
it
comes
tospreads,
which
ofthefollowing
brands
have
youconsumed
in
the
past
12
months?”;
Multi
Pick;Base:n=369,
Reese’sconsumers’,n=534,
Reese’senthusiast,
n=1,150,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024Among
Reese’s
fans,
23%
state
that
they
get
excited
about
spread
productsBrand
profile:
attitudesWhat
doconsumersthink
ofspreadsingeneral?35%32%24%23%22%22%21%20%20%19%19%18%Sustainability
is
Ivaluealow
priceimportant
to
me
over
highqualityIamwellinformedIrely
onbrands
Iget
excited
about
IliketotalkaboutIknow
and
trust
spread
products
topicsrelating
tospreadsBrand
enthusiastIndustryuser10
Notes:“Which
ofthese
statements
about
spreads
do
youagreewith?”;
Multi
Pick;“When
it
comesto
spreads,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=534,
Reese’s
enthusiast,
n=1,150,
spreadconsumersSources:
Statista
Consumer
Insights
Global,
asofNovember2024CHAPTER
02Brand
KPIs
&
benchmarkingInthischapter,youcansee
howabrandperforms
againsttheirmaincompetitors
inthe
marketplace.Thissection
allows
benchmarking
ofthekey
performance
indicatorsfrom
the
brandprofile
againsttheindustryasawhole
andotherindustryleaders.1186%
of
Reese’s
consumers
display
loyalty
towards
the
brandBrand
KPIs
&benchmarking:
IndustrycomparisonBrand
performanceWhen
itcomes
to
spreads,
the
average
awareness
ofabrandinthe
United
Statesis50%.
Awareness
ofReese’s,
however,
isat90%.Awareness47%
ofU.S.
spread
consumers
say
theylike
Reese’s,compared
to
anindustryaverage
brandpopularity
of35%.33%
ofindustryconsumers
intheUnited
Statessaythey
consume
Reese’s,
withtheaverage
consumptionof
abrand
at28%.BuzzPopularity86%
ofbrandconsumers
say
theywould
consume
thebrandagain,compared
toanaverage
loyalty
score
of77%.Reese’s
hasbeen
noticed
more
inthemediacompared
to
other
brands,with
a“Buzz”score
of27%compared
to
20%.LoyaltyBrandUsageIndustryaverageSooverall,
the
results
showtheir
performance
tobeabove
average
compared
to
theindustry.12
Notes:Spreads
‘a(chǎn)wareness’,‘popularity’,
‘consumption’,
‘loyalty’
and
‘buzz’
by
brand;
Multi
pick;
Base:n=1,244,
all
respondents
(awareness),
n=1,125,
respondents
who
know
the
individual
brand
(popularity),
n=1,125,
respondentswho
know
the
individual
brand
(consumption),
n=369,
respondents
who
have
consumed
the
individual
brand
(loyalty),
n=1,125,
respondents
who
know
the
individual
brand
(buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Reese’s
ranks
first
in
awareness
within
the
spread
marketBrand
KPIs
&benchmarking:
awarenessSummaryAwarenessofReese’sRank#
BrandAwareness
%Driving
recognition
will
lead
to
growing
yourcustomerbaseand
measuring
brandawareness
isakeycomponent
toachieve
this.Withthisscore,
you
cangaugethe
current
market
presence
ofabrand,understandthebrand’svisibility,competitiveness,
andrecognition
among
theirtarget
audience.
Further
tothis,itisaperfect
way
toassess
yourcurrentmarketing
strategies.1Reese's90%90%88%87%85%84%75%46%41%39%10%2Jif3Nutella4PhiladelphiaSkippy5Usingtheconcept
of
aided
brand
recognition,
showingrespondents
both
the
brand’slogo
andthe
writtenbrandname,we
asked:
“Doyou
know
thisbrand,
evenifonly
byname?”.6Smucker'sPeter
PanTillamookSabra78Outofallrespondents,
90%
were
aware
of
Reese’s.Thisranksthemfirstcompared
to
other
brandssurveyed
inthismarket.90%N/A9Awareness10Lotus
Biscoff13
Notes:“Doyouknow
this
brand,
evenif
only
by
name?”;Multi
Pick;
Base:
n=1,244,
all
respondents
(awareness)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024The
popularity
rating
of
Reese’s
is
47%Brand
KPIs
&benchmarking:
popularitySummaryPopularity
ofReese’sRank#
BrandPopularity%ThepopularityKPIisagreat
indicatorof
brandperception
among
current
andpotentialfuturecustomers.
Thesocial
proof
provided
byahigh
scorecansignifyhow
trustworthy
abrandisandinfluenceconsumer
engagement.
Brandswith
alarge
engagedfollowing
canoften
enjoy
higherlevels
of
advocacyandloyalty.1Jif62%53%50%48%48%47%44%31%31%31%2Smucker'sSkippy34NutellaPhiladelphiaReese'sPeter
PanTillamookSabra47%Outofconsumers
who
knew
thebrand,
47%
saidtheyliked
Reese’s.
Thisranksthemsixthcompared
to
otherbrandssurveyed
inthismarket.553%6789PopularityN/A10Justin's14
Notes:“When
it
comesto
spreads,which
ofthe
following
brands
do
youlike?”;Multi
Pick;Base:
n=1,125,
respondents
who
know
the
individual
brand
(popularity)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Reese’s
ranks
sixth
in
consumptionBrand
KPIs
&benchmarking:
consumptionSummaryConsumption
ofReese’sRank#
BrandUsage
%55%Afterpopularity,we
want
tocover
thevalueactiongapsotounderstandifthe
brandwas
alsobeingconsumed,
we
asked
each
respondent:
“Whenitcomes
to
spreads,
which
of
the
following
brandshaveyou
consumed
inthe
past12
months?”.1Jif2Smucker'sPhiladelphiaNutella43%33%341%Outofconsumers
who
knew
thebrand,
33%
saidtheyconsumed
Reese’s.
Thisranksthemsixthcompared
toother
brandssurveyed
inthismarket.439%5Skippy36%6Reese's33%67%7BonneMamanPeter
PanJustin's31%830%926%UsageN/A10Local
Hive25%15
Notes:“When
it
comesto
spreads,which
ofthe
following
brands
have
you
consumed
in
the
past12
months?”;
Multi
Pick;
Base:
n=1,125,
respondents
who
know
the
individual
brandSources:
Statista
Consumer
Insights
Global,
asofNovember2024In
terms
of
loyalty,
Reese’s
is
third
in
the
United
StatesBrand
KPIs
&benchmarking:
loyaltySummaryLoyalty
ofReese’sconsumersRank#
BrandLoyalty
%89%Afterascertaining
the
consumption
ofabrandinthelast12
months,the
next
most
important
indicatorisbrandloyalty.
Thisscore
allows
ustoestablishwhether
abrandisperforming
well
inregard
tocustomer
retention.
Measuring
brandloyaltyestablishes
aclear
feedback
loop
with
customers,providing
valuableinsightsinto
customer
satisfactionandpreferences.
Itis
alsoapowerful
predictor
tohelpguidemarketing
strategies
and
forecast
futuresalesandrevenue
more
accurately.1Philadelphia14%2Smucker'sReese'sJif89%386%486%5Skippy85%6NutellaTillamookAlouetteSabra84%Tomeasure
the
loyalty
of
theseconsumers
we
askeach
respondent:
“When
itcomes
to
spreads,
which
ofthe
following
brandsareyou
likely
to
consume
againinthe
future?”.784%883%86%983%Outofrespondents
whohaveconsumed
Reese’s,
86%saidthey
would
consume
the
brandagain.10Peter
Pan80%LoyaltyN/A16
Notes:“When
it
comesto
spreads,which
ofthe
following
brands
areyoulikely
toconsume
again
in
the
future?”;
Multi
Pick;
Base:
n=369,
respondents
who
have
consumed
the
individual
brand(loyalty)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024Reese’s
has
a
score
of
27%
for
media
buzzBrand
KPIs
&benchmarking:
buzzSummaryBuzzofReese’sRank#
BrandBuzz%34%Isthebrand
hot
or
not?Isitcausingastirinthemediaandonline,tofind
thisoutwe
asked
each
respondent:“Whichof
the
following
brandshaveyounoticed
inthemedia,on
social
media,or
inadvertising
inthepast3months?”.1Nutella2Jif33%27%3BonneMamanPhiladelphiaReese's31%Outofconsumers
who
knew
thebrand,
27%
saidtheyhadheardaboutReese’s
inthe
media.
Thisranksthemfifth
compared
to
other
brandssurveyed
inthismarket.427%527%6Fresh
CravingsLocal
HiveSmucker'sSkippy24%720%73%820%919%BuzzN/A10Lotus
Biscoff19%17
Notes:“Which
ofthe
following
brands
have
younoticed
in
the
media,
onsocial
media,
orin
advertising
in
the
past3months?”;
Multi
Pick;
Base:
n=1,125,
respondents
who
know
the
individual
brand
(Buzz)Sources:
Statista
Consumer
Insights
Global,
asofNovember2024STATISTACONSUMER
INSIGHTSUnderstand
what
drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe
Statista
Consumer
Insights,
youget
access
tostreamlinedmarketresearchtoolsandallresultsofthe
exclusiveStatista
surveys.
Leverage
consumerinsightstomakedata-drivendecisions
andunlocknewgrowthopportunities.?
Identifyandunderstandyourcor
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