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職場通用英語職場通用英語Unit3ReceivingvisitorsFillintheblankswiththelanguagepointineachofthefollowingsentences.ListeningandSpeaking–Languageinusee.g.
tolookaroundthecompanynow?
您想現在參觀一下公司嗎?1.Wouldyoulike...?你想不想……?e.g.WelcometoCDECompany.Now,I’dliketo
ourcompany.
歡迎來到CDE公司。現在我帶您四處參觀一下。2.takesbaround帶某人四處參觀e.g.PerhapsI'll
thehospitalonmywayhome.也許回家路上我會順便去趟那家醫院。3.stopby停在近旁,順便拜訪takeyouaround
stopbyfindsChinamoreisimpressedwith5.beimpressedwith對……印象深刻Would
youlikee.g.Theinternationalcommunity
indealingwithcrises.國際社會認為中國在應對危機方面越來越自信了。4.findsthadj.認為某事……andmoreconfidente.g.Theworld
China’squickresponsetotheoutbreakofCOVID-19epidemic.中國對新冠肺炎的快速反應,給世界留下了深刻印象。Reading-Passage1HowtoreceivevisitorsinyourcompanyItisknownthatyouneverhaveasecondchancetomakeafirstimpression.Thefirstimpressionavisitorhasonyourcompanycomesfromthereception.Therefore,thereceptionshouldgoaboveandbeyondsothatthevisitorfeelswelcomedandleavesadeepimpressiononyourcompany.Herearesometipswhichcanhelpyouwelcomeandwowthevisitors.1譯文Reading-Passage1TreatallvisitorsasyourVIPs/owncustomerseventhoughyoudon’thaveafunctionalrolewiththem.Itisnevertruethatthereceptionististheonlyonetowelcomeandtreatthevisitors.Wheneveryoumeetavisitorinyourcompany,makeeyecontact,smile,andsayhello.Askanyunattendedvisitorswhethertheyneedhelp.Thiswillmakeagreatdifferencetothevisitors’feelingtowardyourcompany.Behospitable2譯文Reading-Passage1Thereceptionististhemostimportantemployeetoreceivevisitors.Whenavisitorcomesintoyourcompany,greethimorherwarmly.Whatifyouarebusyansweringphonecallswhenavisitorcomesintoyourcompany?Youcanstillmakefriendlyeyecontact,smileathimorheranduseyourhandgesturetoindicatethatyouwillberightwithhimorherafterhangingupthecall.Neverletthevisitorfeelignored.Beattentive3譯文Reading-Passage1Makesurethereceptionareaiscleanandwell-litwithcomfortableseatsvisitorscansiton.Greenplantsareaneasywaytobrightenupthereceptionarea.Putsomesmallplantsonasidetableorsomelargeplantsinacorner.Offersomerefreshmentsthatvisitorscanservethemselves.Forexample,putsomefreshfruitsorhealthysnackswherevisitorscaneasilyfindthem.Offersomewaterorcoffeeincasevisitorsmayfeelthirsty.Makethereceptionareainvitingandwelcoming4譯文Reading-Passage1Youmayalsosendathank-youcardorasmallgifttoyourvisitorswhenoraftertheyleavetoshowthatyouappreciatetheirvisittoyourcompany.Anyway,awarm,attentiveandwelcomingreceptionisalwaysimpressive,whichwillprobablyturnavisitorintoacustomer.Prepareathank-yougift5譯文Reading-Passage1-ExercisesChoosethebestansweraccordingtothetext.A.1.
WhatshouldemployeesNOTdowhenthecompanyhasvisitors?____A.Makingeyecontact
B.Smiling
C.Leavingvisitorsunattended2.
Thereceptionistisbusyansweringphoneswhenavisitorwalksin.He/SheshouldcommunicatewiththevisitorinthefollowingwaysEXCEPT_____.A.makingfriendlyeyecontact
B.usinghandgesturestoshow“I’llberightwithyou”C.lookingdownathis/herphoneconstantly
C3.
Accordingtotheauthor,______isNOTrecommendedbeingofferedasself-serverefreshments.waterandcoffee
cheapcandy
C.freshfruit
CBChoosethebestansweraccordingtothetext.A.4.
Thefollowingwaysexcept_____canhelpmakethereceptionareainvitingandwelcoming.greenplants
B.refreshments
C.cellphones
5.
Afterthevisitorleaves,youcansend____toappreciatehisorhervisit.A.athank-youcardB.moneyC.anexpensivegiftCAFillintheblankswiththecorrectformofthewordsinthebox.B.appreciateattentiveindicateignoreimpressivehangupgoaboveandbeyondturn…intomakeadifferenceincase1.Remembertokeepafacialmaskwithyou
youmayneedit,especiallyinthepollutedarea.2.Manycountries
China’seffortstoaddressclimatechange.3.Teachers’praisecan
tostudents’futurelife.4.Althoughtheresulthasnotbeenannounced,thesmileonherface
thatshehadwonthegame.5.Water
vaporwhenitisboiling.6.Ijust
thephonewhenhecameback.7.Chinawowstheworldbymaking
achievementsinallaspectsoverthepastdecade.8.Theargumentwasmeaninglesssinceit
thekeypointofthequestion.9.Heisalways
tohiswifeonsocialoccasions,whichearnshimagoodreputation.10.Ifacompanywantstobesuccessful,itmust
others.incaseappreciatemakeadifferenceindicatedturnsintohungupimpressiveignoredattentivegoaboveandbeyondGrammarDefining&Non-definingclauses1先行詞為人,用that,who,whom來引導定語從句。2先行詞為物,用that,which來引導定語從句。3先行詞為時間、地點、原因(reason)并且在定語從句中做狀語,分別用when,where,why來引導定語從句。4先行詞為人或物,在定語從句中做定語,用whose引導定語從句。限定性定語從句(Definingrelativeclauses)Grammar1.
HomeBusinessMagazineistheleadingpublicationforthose____areinterestedinstartingahome-basedbusiness.(2020.6A)A.whichB.whatC.whoD.whom2.
Employeeswouldliketoworkunderteamleaders____setgoodexamples.(2018.6B)A.whoB.whichC.whatD.whomCA3.
Thiscenterisentirelyrunbyvolunteers____comefromdifferentdepartmentsofourcollege.(2019.12A)A.whoseB.whoC.whichD.what4.
Wearelookingforcandidates____arefriendly.(2021.6A)A.thatB.whoseC.whomD.thoseBA5.
Theathlete_____TomadmiredformanyyearswontheGoldMedalinOlympicGamesjustnow.A.whomB.whoseC.whichD.whatAGrammar1.
Inthesurvey,weaskedtheworkersaboutthings____madeherworkhardertodo.(2018.12B)A.whatB.thatC.whoD.this2.
Ifyouthinkyouhavetheskillsandabilities_____employersneed,therearesomethingsyoushoulddotoprepareforthejobhunt.(2019.12A)A.thatB.whoC.whoseD.whatBA3.
Everysharehouseisdifferent,buttherearesomeguidelines____canhelpyouavoidconflict.(2021.6B)A.whichB.whoC.whatD.when4.
Herearesomeofthebenefits____weoffertogetpeopleawayfromthecomputer.A.whoseB.whoC./D.whatAC5.
ThekindofworkinyourcompanyparticularlyinterestsmeandIwouldwelcometheopportunity____offerstousemyforeignlanguageabilities.A.whichB.whatC.whoD.whoseAGrammar1.
Thesephotosremindmeofthedays____IstayedinBritain,workingasavisitorscholar.(2020.6A)A.whereB.whenC.whetherD.how2.
Thiswebsitemaycontainlinkstootherwebsites_____privacypracticesmaybedifferentfromours.(2021.6A)A.whenB.whereC.whyD.whoseBD3.
Shedidn’ttellthereason_____shewasabsentfromtheimportantlecture.(2020.12B)A.whatB.whichC.howD.why4.
Itwasnotuntilyesterday_____theydecidedtore-openthebusinesstalk.(2017.6B).A.whenB.whichC.thatD.as5.
Istillremembertheschool_____ImetMaryforthefirsttime.A.whenB.thatC.whereD./DCCGrammar1.
Unlikemanycompanies_____servicestopsoncethesaleismade,ourservicebeginsonceyoubuyourproduct.(2019.6A)A.whatB.whoseC.thatD.which
2.
Consumers_____complaintsarehandledwellbyacompanywillbecomeloyalcustomers.(2018.12A)A.whoB.whichC.whoseD.thatBC3.
Thiswebsitemaycontainlinkstootherwebsites_____privacypracticesmaybedifferentfromours.(2021.6A)A.thatB.whichC.whoD.whose4.
Weareanon-profitcompany_____teammembersarefromalloverthecountry.(2020.6B,2017.6B)A.whoseB.thatC.whichD.what5.
Everyone_____planstoattendthepartyshouldsendanemailtoMr.Blackbeforetheendofthisweek.(2021.6)A.whoB.whoseC.whichD.whomDAAGrammarDefining&Non-definingclauses1非限定性定語從句和限定性定語從句的差別在非限定性定語從句中,先行詞和定語從句之間有逗號(,)隔開;非限定性定語從句不能用that引導。2先行詞為人,用who,whom來引導定語從句4先行詞為時間、地點、原因(reason),分別用when,where,why來引導定語從句非限定性定語從句(Non-definingrelativeclauses)5先行詞為人、物,且引導詞在定語從句中表示“誰的”,用whose來引導定語從句3先行詞為物,用which來引導定語從句Defining&Non-definingclausesGrammar2.
HangzhouisthebirthplaceofLongjingtea,_____isoneofthemostfamousgreenteainChina.(2019.12A)A.thatB.whichC.whoD.what3.
Themostimportantformofenergyiselectricenergy,______iswidelyusedinourdailylife.(2019.12A)A.thatB.whoC.whatD.which4.
ThesportsmeetingispostponeduntilMay1st,_____allarefree.A.whenB.whereC.thatD.who5.
HewillcomebacktoParis,____heworked6yearsago.A.thatB.whichC.whereD.when1.
Thecompanyhasdecidedtosponsortheexhibition,_____helpstopromoteitsimage.(2020.12A)A.thatB.whoC.whatD.which
DBDACWritingDearMr.WANGLiang,OnbehalfofallEnglishteachersinABCUniversity,IwouldliketothankyouforbeingatechnicalsupporterofourEnglishteachingteaminthepreparationfortheTechnology-assistedTeachingCompetition.Yoursupportpavedourwaytothefinalvictoryinthecompetition.Youhelpedusdesignbeautifulteachingslideswhichwerewell-receivedbythestudentsinthecompetition.Whenourcomputersandnetworkhadsometechnicalglitches,youwerealwaysthefirstoneweturnedtoforhelp.Youalwayspatientlyhelpedusout.Ourteamallthoughthighlyofyou.Althoughthecompetitionended,ourgratitudetoyoualwayslasts.Wewishyouallthebestinthefuture.Thankyouagainforyourgreathelp.Yourssincerely,LIHuaThank-youLetter感謝信A.Readthefollowingthank-youletterandthestatements.WriteT(True)orF(False).(
)1.
Mr.WANGLiangprovidedtechnicalsupportforLIHua’steachingteam.(
)2.
Mr.WANGLiangwassometimesimpatientwhendealingwiththetechnicalproblems.(
)
3.LIHua’steamjustthankedWANGLiangonce.T
FFWritingDearMr.WANGLiang,OnbehalfofallEnglishteachersinABCUniversity,IwouldliketothankyouforbeingatechnicalsupporterofourEnglishteachingteaminthepreparationfortheTechnology-assistedTeachingCompetition.Yoursupportpavedourwaytothefinalvictoryinthecompetition.Youhelpedusdesignbeautifulteachingslideswhichwerewell-receivedbythestudentsinthecompetition.Whenourcomputersandnetworkhadsometechnicalglitches,youwerealwaysthefirstoneweturnedtoforhelp.Youalwayspatientlyhelpedusout.Ourteamallthoughthighlyofyou.Althoughthecompetitionended,ourgratitudetoyoualwayslasts.Wewishyouallthebestinthefuture.Thankyouagainforyourgreathelp.Yourssincerely,LIHuaThank-youLetter感謝信…PartI:Statethanksandbrieflyexplainwhyyouexpressyourthanks.…PartII:Describewhatyouaregratefulforindetailandgivepositivecomments....
PartIII:Showyourbestwishesandre-stateyourgratitude.StructureandusefulexpressionsB.Writing
PartIStatethanksandexplainbrieflywhyyouexpressyourthanksIamwritingthislettertothankyoufor....Iamtrulygratefultoyoufor....OnbehalfofXXX,Iwanttoexpressourappreciationtoyoufor…
PartIIDescribeindetailwhatyouaregratefulforandgivepositivecommentsonthehelpItwasverykind/considerate/…ofyouto….Youhelpedussomuchby….Iknowthatittakesyoumuchtimeto…
PartIIIShowyourbestwishesandre-expressyourappreciationWishyouallthebestandthankyouagain.Thanksagainfor….Ihopeyouwill….Ihopethat….Imustexpressmygratitudeagain.DearSir/Madam,Iamwritingto___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Yourssincerely,LIHuaWriting假如你是李華,剛從CDE公司實習回來,在實習期間,你的同事史密斯先生給你提供了很多幫助,你想寫一封電子郵件表示感謝。內容包括下列要點:1.感謝他在你實習期間提供的幫助;2.具體講述一次他提供的幫助;3.祝他一切都好,并再次表示感謝。注意:1.詞數100左右;2.可適當增加細節,以使行文連貫;3.開頭和結尾已為你寫好,不計入總詞數。HaveatryWriting參考例文:DearMr.Smith,IamwritingtothankyouforhelpingmealotduringmyinternshipinCDECompanythisJune.Iworkedasareceptionistatthattime.Yourhelpmakesmemoreconfidentinmyself.Beforetheinternship,Ihadnoideaofhowtobeagoodreceptionist,soIwasverynervousatthebeginning.Youtoldmethatagoodreceptionistshouldbefriendly,beattentiveandbegoodatmakingthereceptionareainvitingandwelcoming.Ifollowedyoursuggestions,whichgreatlyimprovedmyperformanceinreceivingvisitors.Mygratitudetoyoualwayslasts.Wishyouallthebest.Sincerelyyours,LIHua語言解析眾所周知,你永遠不可能有第二次機會給對方留下第一印象。這和古希臘哲學家赫拉克利特說的“人不能兩次踏入同一條河流”有相似之處。Itisknownthat…眾所周知
e.g.
.眾所周知,中國是一個愛好和平的國家。1.Itisknownthatyouneverhaveasecondchanceto
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