Unit1GeneralIntroductionII.Nowfillintheblanksasyoulistentothesentences.Bobisaninventory__________inabondedwarehouse（保稅倉庫）.Translationisdonebyair,__________andsea.Customerserviceis__________ofinformationforforecasting.Informationisakeytothe__________oflogistics.Warehousingisnotanew__________,butithasgainednewfunctionsinmodernlogistics.Inventorycontrolcaneffectivelyreducelogistics___________.Everycompany,largeandsmall__________,needsstrategicplanningforitsdevelopment.Packingandsortingaretwo__________thatareincludedinlogistics.V.YouwillhearadialoguebetweenProfessorMorghamandastudent.Makenotesandtrytoreproducetheexamplegiveninittoshowwhatlogisticsis.1.Thestudentwasremindedofastoryentitled_______________________________________.2.Thestoryissimilartologisticsinthat____________________________________________.3.Thestoryisdifferentfromlogisticsinthat_________________________________________.VI.ThefollowingisadialoguebetweenLowandMichaelonthefollowingday.Listentoitandfillintheblanks.Low:Couldyougiveme_____________________ofthepresentsituationinrelationtologisticsinChina?Michael:Thatwill______________alecture.Asearlyasin_______,adeputygmofaforwardingcompanyinXiamentoldmethattheyhadfoundthedirectionfordevelopmentwaslogistics___________________________________.Andnowmorethan20citiesinChina______________eithertogoinforlogisticsortoinvest________inconstructinghugelogisticcenters.Low:Ilearnfromthenewspapersthatsomemajorenterprisesinlogistics,suchasChinaRailCo.,andShanghaiLianhua,arethe______________inthefieldtothatcity.ChinaenteredtheWTOin2001.DoyouthinkChina’s_______intheWTOmadeany_______?Michael:Itgavegreatimpetustothedevelopmentoflogistics.Sometimethisyear,theMinistryofForeignEconomyandTradeRelationsissuedanoticewhichexplicitlystipulatedJiangsu,ZhejiangandGuangdong,Beijing,Shanghai,TianjinandChongqingandShenzhenaretheplacesfor_______inlogistics.Low:______________IfoundsuchbigthirdpartylogisticscompaniesasMaersk-SealandLogisticsandNiponLogisticshadsetup______________inShenzhen.IwastoldthatWal-Marthadmovedits______________tothatcity.Butdoyouthinktheseforeigncompanieswillhavea_______effectontheChineselogisticsenterprises?Michael:Noonecantellforsure.ButasfarasIknow,theywill______________tremendousimpactontheChineselogisticsenterprises,therebypromotingtheirdevelopment.____________________________,thesebigforeigncompanieswillcompetewiththoseChinesecompaniesbymakinguseof______________superiorityinfinanceandmanagement.______________,theappearanceofforeigncompanieswillcontributetothelogisticsdevelopmentinChina.XIV.Listentothetapeandfillintheblanks.The______________logisticsmanagersatalllevelsisexcellent.Seniorlogisticsmanagementtalentisalso______________supply.The______________isthatourorganizationwantspeoplewithexcellentskills,______________theirethnicbackground,gender,orage.Clearly,logisticsisadiscipline______________attractingthebestandthebrightestpeople___________________________________.XV.Listentothefollowingpassageandmakenoteswhileyoulisten.Whatorganizationsemploylogisticsmanagers?Logisticsiscriticaltoevery_______500and_______500company.Thisisalsotrueto____________________________companiesaroundtheworldincludingthe_______automobilemanufacturerstothe_______zipper（拉鏈）producers.Service_______likehospitalsand_______chainsmustalsomanage______________.Unit2AnImportantFactorII.Listentothedialogueandthenanswerthefollowingquestions.WhatjobwasMr.Lowoffered?______________________________________________________________________________.WhydidMichaelthinkitagoodpieceofnews?______________________________________________________________________________.WhatdidMr.Lowwishtoknow?______________________________________________________________________________.WhatadvicedidMichaelgiveintheendofthedialogue?______________________________________________________________________________.III.Listentothedialoguefortwomoretimesthenthinkoverthefollowingquestions.Isitpossibletosub-dividecustomersinconnectionwithcustomerservice?Canweputproductsindifferentcategoriesinrelationtotheiruse?Howwouldacustomerrespondtoaproductifitisnotavailableattheplacehewishestoconsumeit?Inwhatwayistheanswertothethirdquestionrelatedtologistics?IX.Listentothepassageandmakenotes(thetapeistobeplayedthreetimes).Industrialproductsandservicesare______________________________________________.Therearethreecategoriesofindustrialproducts.Thefirstisthosethat_________________________.Thebuyersofindustrialproductsarenotparticularabout____________________________.Thetraditionalproductclassificationismoreusefulinidentifying_____________________.XI.Listentothepassagetwiceandtakenotes.Aproductmayhavetwoportions:1________________and2___________________.Thefirstpartiscomposedofsuchcharacteristicsas3___________________aswellas4_______________,5______________and6______________.Thesecondpatmayinclude7_______________8________________9_________________10___________________.XII.Listenthefollowingsentencesandfillintheblanks.Inmanywarehouses,__________aremanagedwithdifferentlevelsofstockavailability.Usuallya___________amountofsaleisrealizedby20percentoftheproductline________.The80-20conceptisparticularly_______________indistributionplanningwhentheproductsaregroupedorclassifiedbytheirsales_________.Anotherfrequent___________ofthe80-20conceptandanABCclassificationisto_____________theproductsinawarehouse.Unit3TransportationII.Thefollowingareanswerstothequestionslistedabove.Completethefollowingsentenceswithwhatyouhearonthetape.Itdependson___________largetheordersareandwhenyouplacethem.This_________youmustfindoutthemaximumstorageneeded.Generally,thepublictransportcompaniesoffer_________transport.Butthelargeryourconsignmentis,the________itwillbe.Just_________thelogisticsanalyst.III.Listentothefollowingsentences.Ourcompanysuppliescustomersnation-wide.ThenewcompanyissetupinMichiganbecauseitsmainsupplieristhere.Wemadeourbusinessasuccesswiththehelpoflogistics.Just-in-timeservicemeanstodelivertherightproductwiththerightquality,totherightplace,intherightconditionattherighttime,intherightquantityandwiththerightcost.XI.Listenandcompletethefollowingsentences.Manufacturers__________sellcheap.Theobjectoftheproductionsystem__________.We__________inthevolatilemarket.Wehavedoneeverything_________.Wehavetoreduce_________.Unit4LogisticsStrategyI.Listentothefollowingstatements.1.Inventoriesexistthroughoutthesupplychannel.2.Ontheonehand,havinginventoriescostsalotofmoney.Ontheotherhand,therearesomereasonsforholdingthem.3.Ifyoutakecareofyourinventories,youtakecareofyourcost.4.Holdinginventoriescanreducecostsinlogisticschannelinvariousways.II.Nowfillintheblankswithwhatyouhearonthetape.Inventoriesarestockpilesofraw__________,supplies,components,workinprocessandfinished__________thatappearatmanyplacessuchas____________,yards,shopfloors,transportationequipment,andonretailstoreshelves.Iftheyareveryneartocustomers,inventorieswillprovidehigh_____________________._________andtransportationcostscanoftenbereplaced_________buyingandshippinginquantitieslargerthan__________._______________canaffordprotectionatimportantpoints____________thelogisticschannelandhelpittooperatefora___________oftime.VIII.Listentothefollowingstatementswhichwillhelpyouunderstandthetext.Theoverstockofinventorywillresultinexpensesinmanyaspects.Thecapitalcostwillincreasewiththelotsize,butatthesametime,theinterestfromthecapitalwillbelost.Theaverageinventoryistaxedonaspecificdayoftheyearinmanycountries.Insurancecostisdirectlyleviedonthebasisofestimatedriskandexposureovertime.Out-of-useproductinstoragewillnotbecoveredbyinsurance.XVII.Spotdictation:Listentothedialogueandfillintheblankswiththewordsyouhear.Zhang:Thisisyourroom.Howdoyoufindit?Smith:Oh,whata________room!Facessouth,ifI’mnotmistaken.Zhang:Yes,itdoes.Hereisthebathroom.The_________isonthebesidetable.Justringifyouwantsomething.Smith:You’revery________,MissZhang.Thankyouverymuchforeverythingyou’vedone.Zhang:It’smypleasuretobeofhelp.AndIhopeyouwillenjoyyour___________hereinShanghai.Smith:I’msureIwill.Bytheway,canIgetacity________atthehotel?Zhang:Yes,youcangetitattheservicecounter___________.Smith:Isee.Zhang:Mr.Smith,ifthere’snothingelse,IthinkImust_________now.Smith:Ithinkthat’sall.Zhang:Good-bye,then.Havea___________rest.Seeyoutomorrowmorning.Smith:Right.Seeyoutomorrow.Unit5PackagingI.Listentothedialogueandfillintheblankswithinformationyouhearinthetape.B:WhatcanIdoforyou,lady?A:Hello.Doyouhaveany__________available?B:Yes.Whatbrandareyouinterestedin?A:I’dliketobuyan“Aiwa”brand.B:Sorry.It’s________out.Butwehave“Sony”.It’salsoverynice.Andit’salittle________.ShallIshowyouone?A:Yes,please.B:Hereitis.Justputontheearphoneandlisten.A:It’sbeautiful.Thesoundqualityis__________.B:Youareright.A:Howmuchisit?B:That’s____________________________________yuan.A:That’sagoodprice.I’lltakeit.VII.Listentothedialoguecarefullyandpracticeitwithyourneighbor.Itwouldbehelpfultogooverthenewwordsfirst.A:ThenextthingI’dliketobringupfordiscussionispacking.B:We’dliketohearwhatyousayconcerningthematterofpacking.A:Youknowthecruxofpackingliesinprotectingthegoodsfrommoisture.Soshirtsaretobepackedinplastics-linedwater-proofcartons.B:Weuseapolythenewrapperforeachshirt.A:It’sfine.Andwewantthelabeltobefixedonthepolythenewrapper.B:Isthereanythingelseaboutpacking?A:Couldyouusecardboardboxes?B:Yes,theshirtsarepackedincardboardboxesoffortieseach.A:Good.Thankyouverymuch.XIX.Listentothedialoguecarefullyandfillintheblankswiththewordsyouhear.Mr.Smith:Canyouacceptthisorder?It’sasmallone.Mr.Zhang:Wewill________yourorder,nomatterhowsmall.Mr.Smith:Whenwillitbeready?Mr.Zhang:Thisismadetoorder,itcanbedoneinamonth.Mr.Smith:Whatamountof________moneydoyourequire?Mr.Zhang:Twothousanddollarsinadvanceas_________money.Haveyouanyotherorder?Mr.Smith:Haveyouanystereosetsonhand?Mr.Zhang:Thatarticleisatpresentoutof__________.Mr.Smith:Doyouhavea________________?Mr.Zhang:Hereyouare.Ifyoulike,I’llsendanordersheettothemanufacturerbypost.Mr.Smith:Ithinkitwouldbebettertoorderdirectlyfromthemaker.Mr.Zhang:OK.Wewillgivecarefulattentiontoyoursuggestion.Mr.Smith:Well,wewillbelookingforwardtoyour_________.Unit6PurchasingI.Listentothefollowingsentencesandfillintheblanks.1.__________packaginghasasignificantimpactonthecostandproductivityoflogistics.2.Recyclablecontainersareparticularlyappropriatefor________environments.3.Purchasingplaysa________roleineveryorganization.4.Purchasinghelpstodetermineafirm’s_________structure.5.Goodpurchasingpracticesavoid_________problems.XIII.Listentothefollowingsentencesandlearnthembyheart.Purchasingplaysastrategicroleinthesupplychainmanagement.Purchasingcontributestothefirm’sefficiencyandeffectiveness.Operationalproblemscanbeavoidedbygoodpurchasingpractice.Suppliesmeetingcertainconditionsmustbeavailablebeforeanyproductcanbemanufactured.Firmsshouldpaygreatattentiontoorderquantitiesandtiming.XVII.Paymentisinvolvedwhenyouarepurchasingforyourfirm.Thefollowingdialogueisconcernedwithpayment.Pleaselistentoitcarefullyandfilltheblanks.Itishelpfultolearnthefollowingtermsfirst.paymentpaymentterm:付款條件，支付條件D/ADocumentsagainstAcceptance:承兌交單D/PDocumentsagainstPayment:付款交單L/CLetterofCredit:信用證Legaldepartment:法律室A:Shallwehaveatalkabouttermsofpaymenttoday?B:Whatisthe________（方式）ofpaymentyouwanttoemploy?A:WhataboutD/Aforthis___________（交易）?B:Sorry,itcan’tbedone.A:IsD/Pacceptabletoyou?B:WerequirepaymentbyL/C?A:We’llpaytoomuchforsuchaletterofcreditarrangement.B:WealwaysrequireL/Cforour____________（出口貨物）.A:Isthecreditat________（近期）oraftersight.B:We’dliketouseletterofcreditatsight.A:Well,Iagree.Bytheway,whendoIhavetoopentheletterofcredit?B:TheL/Cshouldreachus15daysbeforethemonthofshipment.A:Well,everythingisclear.I’llaskourlegaldepartmentto______________（起草）thecontractfor400balesofsilk.B:Fine.Let’ssignittomorrow.Unit7InformationII.SpotdictationInformationTechnologyInformationtechnologyisthek_________resourcetoachieveintegration.However,similartoperformancem___________,informationsystemapplicationstendtobedesigneda________organizationlines.Manydatabasesarelimitedtospecificf__________andarenoteasilyaccessedonaCross-functionalbasis.Then_______toshareinformationhasresultedinthedevelopmentofd__________warehousesthatexistforthesolepurposeofs_________informationbetweensystems.Untilschemesaredevelopedtot_________information,theexistingapplicationscanservea_______abarriertoprocessintegrationbecausecriticaldatacannotber__________shared.III.Listentothepassageagainanddiscussthefollowingissues.Howimportantisinformationtechnologytointegratedlogistics?Whyisitnecessarytoshareinformationbyallinasupplychain?X.Listentothepassagetwiceandtakenotes.1.Barcodingrefersto___________________________________________________________.2.UPCmeans__________________________________________________________________.3.Abarcodeconsistsof__________________________________________________________.4.Standardizedcodesreduceerrorswhen____________________________________________.5.Abarcodedistinguishes________________________________________________________.XVI.Listentothedialogueandtakenotes.CargoSurvey商檢CargoSurvey商檢AirwayBill空運提單CustomsHouse海關LetterofCredit信用證Customsclearance保管/結關WhattroubledoesZhaoyanghas?Whatistheruleregardingexportofgoods?Whatistheopinionofthefreighterforwarder?Whatarrangementhasbeenmade?XX.Listentoatelephoneconversationandthenanswerthefollowingquestions.（此題暫不錄入）Unit8SupplyChainI.Fillintheblankswithwhatyouhearonthetape.1.Purchasingcontributestothefirm’sefficiencyand_____________inmanyways.2.Thequalityoffinishedgoodsandservicesisdependentuponthequalityofthematerialsandpartsusedin_______thoseitems.3.Oneoftheobjectivesofpurchasingistoprovideanuninterruptedflowofmaterials,suppliesand__________requiredtooperatetheorganization.4.Forwardbuyingistheactofbuyinginquantitiesexceedingcurrentrequirementsbutnot___________foreseeablefuturerequirements.5.Onegoalofmodernpurchasingisto__________supplycontinuitywiththeminimuminventoryinvestmentpossible.VIII.Listentothefollowingdialogueandfillintheblanks.A:MayIknowwhatparticularitemsyouareinterestedin?B:I’minterestedinArticle48.Forthemoment,IwishtoorderthreehundredthousandyardsofArticle48for____________________（即期付運）.A:I’mafraiditwon’tbeavailabletillOctober.Ifyouareinurgentneedofthegoods,I’dliketo__________（推薦）Article58.ItisverysimilarandevensuperiortoArticle48.B:Haveyougotany______________________（剪樣）here?B:Mm…thequalityisnotbad.Wouldyougivemeanindicationofprice?A:Thepriceis￡2peryardCIFEuropeanmainports.B:Isthereany___________（傭金）included?A:I’mafraidnot.Asarule,wedon’tallowanycommission.Butiftheorderislargeenough,we’llconsiderit.B:Asthisisa________________________（試訂貨）,Ihopeyou’llgivemespecialconsideration.A:Well,asanencouragementofbusiness,we’llallowyou2%commission,that’sthetoprate.B:Thankyou.We’llplaceanorderfor300,000yardsofArticle58.A:Thankyou,ourtalkisasuccessfulone.XI.Listentothefollowingsentencesandfillintheblanks.Supplychainisdefinedasa__________composedoffactories,suppliers,retailersandsoon.Logisticsmanagement___________supplychainmanagement.Logisticsrequirementsareoneofthe_____________requirementsinsupplychain.Takecareoftheinventoryandyoutakecareofthe_________.Period______________isdifferentfromperiodlogisticsrequirements.Unit9MaritimeTransportationII.Youaregoingtolistentofiveshortdialogues.Choosetherightanswertothefollowingquestionsaftereachdialogue.a.Becauseitisthenormalprocedure.b.Forthesakeofbeingpolite.c.Theshopgirlneedsthemoney.d.Themotherwantstoweartheshoes.a.Computingcosts.b.Visitingcustomers.c.Managingashippingcompany.d.Makingself-introduction.a.Athome.b.Inanoffice.c.Onaliner.d.Onaplane.a.1960.b.1914.c.1920.d.Noneoftheabove.a.Furniture.b.Liveanimals.c.Containers.d.Crudeoil.XIII.ListentothefollowingconversationbetweenWangYong,ashipperandBertStone,thecustomerservicemanagerofaUSshippingcompanyandfillintheblanksaccordingtowhatyouhear.Thefirstletterofthewordtobefilledintheblankhasbeengiven.Beforelisteningtotheconversation,getfamiliarwiththefollowingwordsandexpressions.NewOrleansNewOrleansn.新奧爾良（美國港式）takedeliveryof提取（貨物）releasevt.釋放StraightBillsofLading記名提單submitvt.提交，遞交Cogsa1936=CarriageofGoodsbySeaAct,1936美國1936年海上貨物運輸法lawsuitn.訴訟BeCarefulwithStraightB/LWang:Hello,t_________isWangYongfromJiangsuMachineryCo.Stone:WhatcanIdof__________you,sir?Wang:Wedeliveredsixcontainerstoyourcompanytobes________toNewOrleanstwoweeksago.Wewouldliketok______wheretheyarenow.Stone:Letmesee.Yes,t_______weare.Thesixcontainershavebeentakend_______ofat1400hourslocaltimeyesterday.Wang:Whatdidyousay?Stone:Theconsigneehastakendeliveryofthesixcontainersat1400hourslocaltimeyesterday.Thatis,roughlyat0400h_______Beijingtimethismorning.Wang:Itisimpossible!Westillhavethew________setofBillsofLadinginthenegotiatingbank!Youcannotp________releasethecontainers!Thatmeantyougaveaway30millionUSdollarsforn____________!Stone:Whatkindofbillsofladingdoyouhave?Wang:StraightBillsofLading.Stone:Thate_________it.Wang:Explainswhat?Stone:IntheUS,theconsigneecantakedeliveryofthegoodsbyprovinghisi_________.Hedoesn’thavetosubmitthebilloflading.Wang:Isthisthelaw?Stone:Yes,aprovisioninCogsa1936saysso.Wang:Iwillbringupalawsuitagainstyou!Stone:Iamsorrytohearthat.Butitisyourr_________todoso.XIV.Listentoitforasecondtimeandholddiscussiononthefollowingquestions.Inwhatwaycouldananti-datedbillofladingharmabona-fidethirdparty?Whatisspecialaboutastraightbilloflading?Unit10Third-PartyLogisticsI.Choosethebestansweraccordingtotheinformationyouhearonthetape.Beforelisteningtotheparagraphs,getfamiliarwiththefollowingcurementn.獲得，取得procurementn.獲得，取得inboundmaterials運入物料Thetermpurchasingrefersto____________________.theactualbuyingofmaterialstheactivitiesassociatedwiththebuyingprocessthebuyingoffinishedproductsbothaandbThetermprocurementincludes_____________________.a.purchasingandwarehousingb.placingordersc.trafficd.bothaandcVII.Spotdictation:Fillintheblankswiththeinformationyouhearonthetape.Thereisatrendof__________thenumberofsuppliersnow.Somepeoplehavebeensuspiciousofthistrend.Theyhave________thathavingmoresuppliersmeanscompetitionandcompetitionwouldkeepprice_________andqualityhigh.Infact,itisnotthe__________.Foronething,havingfewersuppliersmeanseachonegetsmore________fromonebuyer,makingthatbuyermoreimpor