1、abb目標和管理方案管理(Management by Objectives and management programs)編號:QP01-2起草:審核:批準:第1版第1次修訂YvonneBenjamin LiuBenjamin Liu日期:12/04/20071 目的1 Purpose通過在公司內部相關職能和層次建立質量、環境與職業健康安全等運作目標和經營目標及管理方案的制定,定期測量、分析和診斷,協調制訂和實施必要的改進措施,并予以考核、激勵,以持續改進公司的營業額。This procedure is to set up operational and working objectives

2、 about quality, environment and occupational health and safety through related functions and levels in the company,to establish the management programs. It can be tested periodically, analyze and diagnose, establish and implement the necessary improvement measures cooperately, meanwhile to audit, mo

3、tivate in order to improve the turnover.2 適用范圍2 Application Area適用于ABB高壓電機有限公司的全面質量管理體系及過程。This procedure is applicable to the whole quality management system and process in the ABB Electrical Machines Ltd.3 定義3 Definition N/A N/A4 職責4 ResponsibilityQEHS部、人力資源部負責組織運作目標管理。財務部負責組織財務目標管理。生產部負責生產運作目標管理。

4、各部門制定方案措施、各階段進度、各階段責任人及完成期限, 并負責管理方案的實施QEHS department and humane resource department shall be responsible for organizing the management of operational objective.Financial department shall be responsible for the management of financial objective.Production department shall be responsible for the man

5、agement of operational objective. Respective dept is responsible for establishing the action, progress, responsible person and deadline of management program, and implementing it.5 程序5 Procedure5.1 目標建立5.1.1 QEHS部基于公司方針滿足客戶及法律法規要求和持續改進的承諾,結合長期經營規劃和公司實際,建立年度目標、環境管理目標以及職業健康安全目標,報最高管理層批準。必要時,可通過管理評審或經最

6、高管理層批準予以調整。5.1.2 目標可測量,既有挑戰性又有實現的可能。一般地,目標可分為鞏固保持型和持續改進型兩類。5.1.3 目標應明確相關負責區域。目標可分解時,應分解設立二級目標及明確所對應的負責區域。應針對環境與安全目標,建立環境與安全管理方案,明確方法、職責和活動時間表。5.1.4 財務目標由財務部根據ABB業務管理部門(BA)的要求而建立。5.1.5 人力資源部組織各部門/團隊/員工根據公司目標制訂部門/團隊/員工年度目標,并保持協調性。5.1.6 生產部根據生產運作的要求,結合實際生產情況,建立車間級別的環境管理目標以及職業健康安全目標。5.2 目標測量、分析和改進5.2.1

7、QEHS部負責定期統計、分析質量目標、環境管理、職業健康安全目標和關鍵指標系統,并協調相關負責區域采取必要地改進措施。如果有必要,各部門應該根據目標,來確定管理方案并實施,并匯總到QEHS。5.2.2 QEHS部、人力資源部按季度對各運作目標的完成情況進行綜合分析,并針對差距大的重點目標組織診斷,由相關負責區域采取改進措施。5.2.3 當改進人力資源培訓時,應結合評估人力資源與培訓需求,及時優化人力資源配置和培訓安排確保有效改進(見QP18-1)。5.2.4 QEHS部、人力資源部、生產部都應對改進措施的有效性進行跟蹤驗證。5.2.5 財務部負責財務目標的核算、分析,并提請最高管理層討論、確定

8、相應的改進措施。5.2.6 人力資源定期和在年底組織進行部門/團隊/員工目標達成情況的測評。5.3 目標考核和激勵5.3.1 日常考核和激勵 a)目標達成:根據目標達成比例,進行目標考核和分檔評獎。 b)目標改進:對目標改進作出突出貢獻的團隊、個人,公司通過QCC、合理化建議和特別獎等方式,進行持續的激勵。對為公司獲得質量管理先進企業、質量信得過班組、優秀QCC等榮譽作出突出貢獻的團隊、個人,以及獲得各級優秀、先進質量工作者等榮譽的人,應予以獎勵。 5.3.2 年終考核和激勵每年年底,由人力資源部組織,對目標的達成和改進情況進行考核,并與年度獎金、調薪、晉升及評選優秀員工等掛鉤。5.1 Est

9、ablishment of Objectives5 .1.1 QEHS department shall establish the annual objective, environmental management objective and occupational health and safety objective not only according to the company policy which is satisfied with the requirement of customer and law, the commitment to sustainable imp

10、rovement but also combining the long working project and the practical condition of the company. The objective shall be authorized by the highest level management. They shall be adjusted after being authorized by the management syndic or the highest level management. 5.1.2 The objective shall be mea

11、surable, both challenging and practicable. Generally, the objective shall be divided into two kinds: stable and improve continually. 5.1.3 The objective shall clarify the responsible area. The secondary level objective shall be set up and the related responsible area shall be clarified when the obje

12、ctive can be decomposed. An environmental and safe management project shall be established. The method, responsibility and active timetable shall be clarified. 5.1.4 Financial department shall set up the financial objective according to requirement of BA. 5.1.5 Humane resource department shall organ

13、ize each department/team/ employee to establish the annual objective of department/team/employee according to the company objective, and to keep its coordination. 5.1.6 Production department shall set up an environmental management objective in the workshop and occupational health and safety objecti

14、ve not only according to the operational demands but also combining actual production condition.5.2 The measurement, analyses and improvement of the objective5.2.1 QEHS department shall be responsible for the periodical statistics, analyses of the quality objective, environmental management, occupat

15、ional health and safety objective. They shall take effective improvement measures cooperate with related responsible areas.If necessary , each department should establish management program according to the objectives and will be collected by QEHS.5.2.2 QEHS department and humane resource department

16、 shall make comprehensive analyses according to the condition of each operational objective quarterly. The important objective which has bigger difference shall be diagnosed. The related responsible area shall take improvement measure.5.2.3 The evaluation of humane resource and training demands shal

17、l be combined when improve humane resource training. The effective improvement shall be ensured by optimizing the humane resource and training arrangement in time (see QP18-1). 5.2.4 QEHS department, production department and humane resource department shall track and testify the efficiency of impro

18、vement measure. 5.2.5 Financial department shall responsible for the audit and analyses of the objective. They shall appeal to the highest level management to discuss and confirm the related improvement measure. 5.2.6 Human resource department shall organize an estimation about the achievement of ob

19、jective finished by department/team/employee. The estimation shall be organized periodically or at the end of the year.5.3 The audit and motivation of the objective5.3.1 The daily audit and motivation a) The objective audit and reward shall be done according to the ratio of objective achievement. b)

20、 The improvement of objective: The company shall motivate continually to the team and individual who make great contribution to the objective improvement by QCC, reasonable advice and special reward. The team and individual shall be rewarded who make a great contribution to the quality trusted advanced enterprise, quality trusted te