1、AcronymsforSEQSSMClassGeneralAcronyms4MEP-Machines,Materials,Measurements,Methods,Environment,People.Generalcausecategories.Alsoknownas5M'sor6M's.AIAG-AutomotiveIndustryActionGroup.AMF(Dell)AmericasManufacturingFacility.IncludesfactorieslocatedinAustin,Nashville,andNorthCarolinaAPCC(Dell)Asi

2、a-PacificCustomerCenter.FactorylocatedinPenang,MalaysiaAVLApprovedVendorList.SometimesASL(ApprovedSuppliersList).SomeinterchangewithBOM(BuildofMaterialsorBillofMaterials),butBOMisdifferentthanAVL/ASL.BCBusinessContract.BPI-BusinessProcessImprovement.Dell'sQualityphilosophy,whichincludesSixSigmat

3、oolsandpractices,LeanTechnologyprinciples,andotheraspectsofQualityImprovement.BSTBusinessStrategyTeam.CACorrectiveAction.CCC(Dell)ChinaCustomerCenter.FactorylocatedinXiamen,ChinaCECustomerExperience.CIP-Continual(orContinuous)ImprovementProcess.COC-CenterofCompetency.COS-ContinuityofSupply.CTQCritic

4、altoQuality,usuallyreferringtocharacteristicsoftheproductorprocess.CLCA-ClosedLoopCorrectiveAction.Amethodologyofcharacterizing,containing,resolvingandreportingspecialcauseeventsinaprocess.DES/DID-Design-InducedDamage.DFSSDesignforSixSigma.DFX(orDFx)-DesignforX,oftencalled“DesignforEverything.”Types

5、ofX'esincliCost,Quality,Reliability,Manufacturing,Test,Service,SixSigmaDVTDesignValidationTesting.E2EEndtoEnd,referringtoatypeofprocessflowchartormap.EBST-ExecutiveBusinessStrategyTeam.ECNEngineeringChangeNotification.ECOEngineeringChangeOrder.EICC-ElectronicsIndustryCodeofConduct.EMF(Dell)Europ

6、eManufacturingCenter.FactorylocatedinLimerick,Ireland.WillincludenewfactoryinPolandinthenearfuture.EOLEndofLife.Theendofwarrantyobligations(typicallythesameasEOSL).EOPLEndofProductionLife.Dellfactorystopsmanufacturing.EOSElectricalOverStress.EOSLEndofServiceLife.Dellstopsservicing(typicallywhenwarra

7、ntyperiodcomplete).ESDElectroStaticDischarge.EVTEngineeringValidationTesting.FAFailureAnalysis.FAI-FirstArticleInspection.FIFO-FirstInFirstOut.FMEAFailureModeEffectsAnalysis.FPMFunctionalProcessManual.GB/BB-GreenBelt/BlackBelt.LevelsofskillandknowledgeattainmentwithinSixSigma;oftenreferstospecificce

8、rtifications.GR&RGageRepeatability&Reproducibility.HALT-HighlyAcceleratedLifeTest.HASS-HighlyAcceleratedStressScreen.IQA-IncomingQualityAssurance.IQC-IncomingQualityControl.JMP-Nameofapowerfulstatisticalprogramusedindataanalysis.Beganas“Jon'sMacProject”in1989.LOBLineofBusiness.MARCOMMark

9、etingCommunication.MQTManufacturingQualityandTest,anothertitlefortheQMP.MRBMaterialReviewBoard.MSAMeasurementSystemAnalysis.MSEMeasurementSystemError.MTBFMeanTimeBetweenFailures.NPINewProductIntroduction.NPONewProductOperations.NPP-NewProductProcess;alsousedforNewProductPlan.NPRRNewProductReadinessR

10、eview.AreviewsequencethatismostlyreplacedbySafeLaunch.OBAOutofBoxAudit.OHSAS-OccupationalHealthandSafetyAssessmentSeries.Apairofstandards,OHSAS18001and18002,onOHSManagementSystems(OHSMS).OPEX-OperatingExpenses.Includingheadcount,travelexpense,administrativeexpense,etc.OQCOutgoingQualityControl.ODMOr

11、iginalDesignManufacturer.ORTOngoingReliabilityTest(ing).OSV-On-siteVerification.PCN-ProcessChangeNotification.SometimesProductChangeNotification,butnotoften.PDCA-PlanDoCheckAct.Animprovementmethodology.PFGProductFeaturesGuide.PID-Process-InducedDamage,usuallyimplyingDellprocess(butalsowidelyusedinin

12、dustry).PG(Dell)ProductGroup.PMProgramManager.PMTProcessMaturityTesting.POPurchaseOrder.PRPPhaseReviewProcess.PWBPrintedWiringBoard.AlsocalledPCB(PrintedCircuitBoard)QBRQuarterlyBusinessReview.QDSQualityDataSystem.QMPQualityManagementPlan.QMSQualityManagementSystem.QPAQualityProcessAudit.Commoditysp

13、ecifictool/checklistatDell.QSQualitySystem.QSAQualitySystemsAudit.Standard(sameforallcommodities)tool/checklistatDell.RACI-Responsible,Accountable,Consulted,Informed.Fourcategoriesofjobresponsibilityinvolvement.R&RRolesandResponsibilities.RFI-RequestforInformation.RFQ/RFPRequestforQuote/Requestf

14、orProposal.NosignificantdifferencewithintheDellWWPsystem,butmaymeandifferentthingsinothercompanies.RTS-ReadytoShip.SomeplacesuseReleasetoShip.SCAR-SupplierCorrectiveActionRequest.Typicalsupplierresponseisdonethrough5CProcess;somesuppliersuse8DProcess.SEQ-SupplierEngineeringandQuality.Adepartmentinsi

15、deacompany;DellSEQispartofWWP(WorldwideProcurement).ManyothercompaniesintheindustryuseSQE(SupplierQualityEngineering).SOWStatementofWork.SPCStatisticalProcessControl.OfteninterchangeablewithSQC(StatisticalQualityControl)inDellSEQdocumentation.SPRTSequentialProbabilityRatioTest.SSMSupplierSelectionan

16、dManagement.Atrainingclass,andakeybusinessprocess.STSM-Sub-tierSupplierManagement.UsedtorefertoaDellinitiative,andalsousedtolabelaspecificqualityconformanceaudit&checklist.Standard(sameforallcommodities)tool/checklistatDellTGTTarget.VOCVoiceofCustomer.VID-Vendor-InducedDamage.WWWorldwide,orWorld

17、Wide.WWPWorldwideProcurement.QualityMetrics90FIRFIRinthefirst90daysafterproductshipmentfromDellfactory.AFR-AnnualizedFailureRate.ARR-AnnualizedReturnRate.CNDCanNotDuplicate.DPPMDefectivePartsPerMillion.FIR-FieldIncidentRate.FieldFailures.Typicallymeasuredindppm.IFIRInitialFieldIncidentRate.FIRinthef

18、irst30daysafterproductshipmentfromDellfactoryLRRLineRejectRate.FailurerateintheDellfactory.Typicallymeasuredindppm.MDR-ManufacturingDefectRate;alsoseenasMaterialsDefectRate.Obsoletemetric;nolongerusedinDell.NFF-NoFaultFound.NTFNoTroubleFound.SVLRR-Sub-tierVLRR.Componentfailurerateinthe”tiersupplierf

19、actory.VIFIR-VerifiedIFIR.VFIR-VerifiedFIR.VLRRVerifiedLRR.QualityStandardsISO-9000-AfamilyofstandardswhichdefinetherequirementsforaQualityManagementSystem.ThesestandardsareownedandmaintainedbyISO(InternationalStandardsOrganization).QS-9000QualitySystem9000.Aqualitysystemsstandardspecifictotheautomo

20、tiveindustry.Coverssupplierrequirementsforproductionparts,materials,andservices.BuiltonISO9001:1994,withadditionalrequirements.TL-9000-Telecom9000.AqualitysystemsstandardbasedonISO9000,withadditionalrequirementsforthetelecommunicationsindustry.TS-16949-TechnicalSpecification16949.BuiltbytheIATF(Inte

21、rnationalAutomotiveTaskForce)incollaborationwithISO.OriginallydesignedtoalignthequalitysystemrequirementsoftheU.S.automotiveindustrywiththeGerman,French,andItalianautomotiveindustries.JobTitlesandRolesFAE/FASFailureAnalysisEngineer/FailureAnalysisSupport.AsupplierroleataDellsite.GCMGlobalCommodityManager.ADellrole.Businessrolemanagi