1、管理規范示范文本 | Excellent Model Text 資料編碼：CYKJ-FW-825編號：_酒店房價管理程序審核：_時間：_單位：_酒店房價管理程序用戶指南：該管理規范資料適用于管理中，為使規則公開化，讓所有人保持集體的協調，維護集體的利益，從而充分發揮團體的力量，實現管理有法可依，內部運行有規則保障。可通過修改使用，也可以直接沿用本模板進行快速編輯。 酒店房價管理程序Objectives目的*To ensure that all room rate charged is accurate, avoid any undercharge or overcharge that will

2、 cause disputes.確保所有房間價格準確，避免任何會有爭議的價格的上下浮動。*To minimize any loss of revenue due to errors.將任何會出現的收入上的錯誤減小到最小值。Policy Statement政策闡述It is the policy of the hotel that Rate Discrepancy Report is checked for the accuracy of room rate charged at the close of the days business.該項政策是在日常商務工作結束時，為了確保房價的準確性，

3、對價格差異報告進行檢查。Procedures程序1. Print the Rate Discrepancy Report and check following before 0100 hours:打印價格差異報告并在1點前按照如下項目進行檢查：a)Check the Market Segment Code and the Source Code ensure that they are accurate.檢查市場部分代碼和原始資料代碼，確定其準確性。b)The DIFF column will show differences -if the actual Rate charged is d

4、ifferent from the Rate Code.如果收取的價格和價格代碼不同，則DIFF模塊將會顯示其差異。c)-If there are any difference in the room rate, investigate by checking the Guest Information and Notes on the Computer system, and the Reservation Form如果房價有任何差異，則應在計算機系統內檢查客人信息和記錄及預定表格。d)Rectify with the correct rate and rate code -if confirm.如果確定則矯正正確的價格和價格代碼。e)Check the number of persons occupying the room.檢查住房客人的數量。2. After completion完成后a) Submit the 1st set of the Rate Discrepancy Report to the Front Office Manager.遞交第一份價格差異報告給前廳部經理。b) Print a new set of the Rate