1、精選優質文檔-傾情為你奉上導游情景英語教學大綱一、 課程性質與內容本課程是面向旅游管理專業的專業課程。是一門實用型選修課程，面向旅游行業第一線，旨在培養學生較強的旅游接待能力，能夠為將來成為高素質技能型旅游行業英語人才打下基礎。三大技能并重,即語言技能,知識技能和職業應用技能.通過系統學習旅游涉及的英語詞匯,會話, 及旅游知識, 使學生了解旅游接待所包含項目和分類,掌握一定旅游知識, 提高旅 游會話能力, 及提高其它涉及旅游的講解演示能力及口譯筆譯能力.在本課程結束時, 能就不同的旅游情景進行恰當的交談, 能就旅游話題及名勝古跡進行連貫介紹表達, 語音語法基本正確, 語言基本得體。二、 教學內

2、容及要求本課程內容可根據旅游業職業崗位要求整合分為四個部分。 第一部分：導游業務服務程序，包括介紹、對話、實用訓練。第二部分：導游業務中常見的預防和對突發事件的應急處理，包括案例、分析、對話和實用訓練。第三部分：中國歷史文化、社會、宗教等一般性知識，包括課文和問題。第四部分：國內著名景點詳細介紹及編寫導游詞，包括如何描述景點、景點描述的范例、問題和實用訓練。四個部分每一章節后都附有大量的練習題，強調通過練習來學習。同時給出一些熱點導游問題。這些問題都來自于實踐，都是旅游從業人員應該掌握和學習的重要知識。具有很強的針對性和時代感。實訓是教學重點，因此要查找資料，搭建實訓教學體系，具體操作如下：有

3、計劃分步驟進行實踐教學，開學初班級分組，鼓勵合作學習，同學互評， 突出“學以致用”, 針對教材一些相對不足之處，將長對話挑重點改為導游解說詞，補充更實用的單元或內容。Part Service Procedure Part Unit 1Meeting the guestSituational conversation1Useful expressions2vocabulary2Unit 2On the way to the hoteSituational conversation1Useful expressions2vocabulary2Unit 3Check in at the hotel

4、Situational conversation1Useful expressions2vocabulary2Unit 4Talking about the itinerary Situational conversation1Useful expressions2vocabulary2Unit 5Going out for meal Situational conversation1Useful expressions2vocabulary2Unit 6On the way to the scenery Situational conversation1Useful expressions2

5、vocabulary2Unit 7Check out at the hotel Situational conversation1Useful expressions2vocabulary2Unit 8Seeing off Situational conversation1Useful expressions2vocabulary2Part Handling Complaints and Emergency PartUnit 1Handling complaints Situational conversation1Useful expressions2vocabulary2Unit 2Han

6、dling special dietary requirements Situational conversation1Useful expressions2vocabulary2Unit 3Handling the adjustment of the itinerary（） Situational conversation1Useful expressions2vocabulary2Unit 4Handling the adjustment of the itinerary（）Situational conversation1Useful expressions2vocabulary2Uni

7、t 5Incident of meeting the guests Situational conversation1Useful expressions2vocabulary2Unit 6Missing luggage Situational conversation1Useful expressions2vocabulary2Unit 7Missing tourists Situational conversation1Useful expressions2vocabulary2Unit 8Missing travel certificate Situational conversatio

8、n1Useful expressions2vocabulary2Part Chinese society and culture partUnit 1B asic information of China Situational conversation1Useful expressions2vocabulary2Unit 2Main religions in China Situational conversation1Useful expressions2vocabulary2Unit 3Traditional Chinese festivals Situational conversat

9、ion1Useful expressions2vocabulary2Unit 4Chinese cuisine Situational conversation1Useful expressions2vocabulary2Unit 5Chinese arts Situational conversation1Useful expressions2vocabulary2Unit 6Tea and silk Situational conversation1Useful expressions2vocabulary2Unit 7Traditional Chinese medicine and ac

10、upuncture Situational conversation1Useful expressions2vocabulary2Unit 8Ancient Chinese architecture and garden Situational conversation1Useful expressions2vocabulary2Part Practical Writing and Training part Unit 1Tour of Chinese imperial palace Situational conversation1Useful expressions2vocabulary2

11、Unit 2Tour of temples Situational conversation1Useful expressions2vocabulary2Unit 3Tour of Chinese imperial mausoleum Situational conversation1Useful expressions2vocabulary2Unit 4Tour of Chinese gardens Situational conversation1Useful expressions2vocabulary2Unit 5Tour of Chinese ancient fortification Situational conversation1Useful expressions2vocabulary2Unit 6Tour of mountains Situational conversation1Useful expressions2vocabulary2Unit 7City tour Situational conversation1Useful expressions2vocabulary2Unit 8Tour of lakes and rivers Situational conversation1Useful expressions2voca