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ResilienceRedefined
Fromreadinesstoreinvention
2
Authors
MuqsitAshraf
GroupChiefExecutive
AccentureStrategy
MiguelG.Torreira
ManagingDirector
AccentureStrategy
LadanDavarzani
SeniorPrincipal
AccentureResearch
TomásCastagnino
ManagingDirector
AccentureResearch
RachelBarton
SeniorManagingDirector
AccentureStrategy
>ResilienceRedefined:Fromreadinesstoreinvention
3
Contents
Introduction
P04
Fracturedresilience:
Gapwidening,leaderssurging.
P08
Misalignedresilience:
Apatchwork,notasystem
P10
Stagnatingresilience:
Anewbaselineemerges
P20
Abouttheresearch
P31
Adaptiveresilienceforanewera
Theresilienceparadoxismorethanawarningsign.It’saturningpoint.
P24
>ResilienceRedefined:Fromreadinesstoreinvention
Introduction
Thefoundationsofglobaltradearebeingredrawnbyaneweraofbarriers,tariffs
andsystemicvolatility.
Overthepastfiveyears,
companieshaveendured
acascadeofdisruptions—
frompandemicsandwarto
supplychainbreakdownsandeconomicdislocation.
Whatonceappearedasisolatedcrisesnowforma
continuousbackdrop.Fragmentationisaccelerating,geopoliticalriskremainselevatedandpoliciesshiftwithlittlewarning.Uncertaintyitselfisbecoming
moreuncertainandvolatilityisnolongerepisodic—it’sstructural.
Inthiscontext,resilienceisnolongeroptional
butiscriticalforsustainable,long-termprofitablegrowth.Leadershaverespondeddecisively.Fromcybersecuritytodatainfrastructure,boardroomshavedoubleddownonrisk-readiness.
Buttoday,trueresiliencedemandsmorethantraditional
riskmanagement.Wedefineresilienceasacompany’s
abilitytowithstandandadapttouncertaintyandvolatility,
andtoemergestrongerbybuildingthecapabilitiesneededforlong-term,profitablegrowth.
Atfirstglance,theseeffortsappeartobepayingoff.
OurAccentureResilienceIndexshowsresiliencescoresreboundingtopost-pandemichighs(seeFigure1).
4
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
>ResilienceRedefined:Fromreadinesstoreinvention
5
Introduction
Figure1:Strongonthesurface:Resilienceisbackatpeaklevels
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
AccentureResilienceIndex
2024Q4
Presentresilience
2021Q3
Post-pandemicresilience
Pre-pandemicworld
Pandemic
downturn
Pandemic
recovery
WarinUkrainedownturn
Sloweconomicrecovery
2018201920202021202220232024
resilience
era
Source:AccentureResearch.
ResilienceRedefined:Fromreadinesstoreinvention
TheAccenture
ResilienceIndex
Aproprietaryglobalbenchmarkframework
thatevaluatescompanies’performanceand
uncoversthelinkbetweenthestrengthoftheircapabilitiesandtheirabilitytogrowprofitably.Theindex,whichspansmorethan1,600
companiesfromaroundtheworld,captures
acompany’spercentilepositionwithinits
industrypeerset.Thesepositionsareevaluatedbasedonseveralcapabilitiesincludingfinancialandbusinessstrength—whichincludes
strengthsassociatedwithcommercial,people,operational,sustainability(environmental,
socialandgovernance)—andtechnology
strength.Acompany’soverallResilienceIndexscoreistheaverageofitsfinancial,business
andtechnologystrength.Formoreonthisresearchsee
HowtoGrowYourReturnon
BusinessResilience|Accenture.
Butthesegainsmaskadeepervulnerability.The
verycapabilitiesthatenableorganizationstoadaptandperformunderpressurearequietlyeroding.
Aparadoxisemerging.Whilecompaniesappearmoreresilientonthesurface,manyarebecomingfractured,misalignedandstagnantbeneathit.
First,resilienceisfracturing.Thedividebetween
strongandweakorganizationsiswidening,with
thelatterfallingfurtherbehind.OntheResilience
Index,theperformancegaphasexpandedby17
percentagepoints.Second,resilienceisbecomingmisaligned.Manycompaniesareinvestingincertaincapabilitieswhileneglectingothers,creating
dangerousexposureswhereitmattersmost.Top
performers,forexample,haveboostedtechnologyresilienceby3%butcutinvestmentinpeople
resilienceby7%comparedtopre-pandemiclevels.Third,resilienceisstagnating.
Astheverymeaningofresilienceevolves,toomany
companiesremainanchoredtooutdatedplaybooks.
Thecapabilitiesthatnowdefineresilience—agenticAI,AI-workforceintegrationandoperational
optionality—werebarelyontheradarfiveyearsago.
Ourresearchquantifieswhatmanyleadersintuitively
understand:Resiliencedeliversitsgreatestvalueintimesofdisruption.Trulyresilientorganizationsconsistentlyoutperformtheirpeersduringhigh-
stressperiods,deliveringsuperiorReturnon
Resilience(RoRes)—furtherpositioningthemfor
reinvention.Wedefineacompany’sRoResasits
expectedrevenuegrowthandprofitmarginthreeyearsintothefutureandrelativetotherevenue
growthandprofitmarginsofthemediancompanyinitsindustry.Highlyresilientcompaniesgrow
revenues6percentagepointsfasterthantheirlowresilientpeersandhaveprofitmarginsthatare8
percentagepointshigher.
6
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
>ResilienceRedefined:Fromreadinesstoreinvention
7
Introduction
FracturedMisalignedStagnatingAdaptiveresilience
resilienceresilienceresilienceforanewera
Inourlatestsimulations,wetestedhowcompaniesrespondtosevereshocks.Theresultswereclear.
Sixtypercentoftopquartileperformersonthe
ResilienceIndexachievedprofitgains,compared
tojust21%inthebottomquartileafterasevere
shock.Thesevulnerabilitiesaredeepeningasrisksincreasinglycollide—fromtariffsandsupplychainshocks,toregulatoryshifts,cyberthreatsand
extremeweatherevents—oftencompoundingtheirimpact.Inthisclimate,thesheerscaleandvolatilityofdisruptionaren’tjustchallengingoperations—
they’reredrawingthecompetitivelandscape.
Theconclusionisclear.Resiliencemustbe
reinvented.Mostcompaniestreatresiliencelikea
mattress,usingittopassivelysoftenthelandingandminimizediscomfort.Inreality,resilienceismore
likeatrampoline—adynamicplatformthatdoesn’tjustabsorbimpactbutusesittogenerateupwardmomentum.Insteadofsimplyprotectingvalue,itcreatesit.
Thefuturebelongstocompaniesthatembrace
adaptiveresilience,usingvolatilityasacatalystforreinventiontounlockcompetitivenessandreshapehoworganizationsnavigatestrategy,decision-
makingandinvestment.Thosecompaniesthat
outperformduringtimesofvolatilitydosonotjustbecauseofwhatthey’veinvestedin,butbecauseofhowtheyapproachresilience—notasastatic
safeguard,butasadynamic,evolvingcapability.
>ResilienceRedefined:Fromreadinesstoreinvention
8
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
Fracturedresilience:
Gapwidening,leaderssurging
Ourresearchhasfoundthatless
than15%ofcompaniesconsistentlyachievelong-termprofitable
growth,withonekeytraitsettingthemapart—theirabilitytothriveintimesofdisruption.
resilience
era
>ResilienceRedefined:Fromreadinesstoreinvention
>ResilienceRedefined:Fromreadinesstoreinvention
9
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
Figure2:High-performingcompaniesstaystrongthroughdisruptionsandemergeahead
High-performingcompanies(thosethatachievelong-termprofitablegrowth)consistentlyscore
higherontheAccentureResilienceIndex(see
AccentureResilienceIndex
Averagecompanypercentilepositionofgrouprelativetoindustryhistoricalmedian
AbouttheResearch:AccentureResilienceIndex).Today,thegapbetweenhighperformersand
Top10%
Long-termprofitablegrowth
companies
Historicalmedian
lowperformersiswideningfurther(seeFigure2),suggestingthatreturnsonresilienceare
compoundingovertime.
Meanwhile,manyweakercompaniesremain
44pp52pp54pp56pp61pp
anchoredinoutdatedoperationalmodels,
strugglingtoadaptinanincreasinglyvolatile
Bottom10%Low-growth/profitabilitycompanies
environment.Asaresult,theyareseeingawideninggapinbothprofitabilityandmarketshare,unabletomatchtheadaptabilityandstrengthoftheirmore
Pre-pandemicworld
Pandemicdownturn
Pandemicrecovery
WarinUkrainedownturn
Sloweconomicrecovery
resilientpeers.
2018
2019
2021
2022
2023
2024
2020
resilience
era
Source:AccentureResearch.
10
Introduction
Misalignedresilience:
Apatchwork,notasystem
Overthepastseveralyears,we’ve
beentrackinghoworganizationsare
respondingtosustaineddisruption
throughtheAccentureResilienceIndex.Sincethepandemic,resiliencehas
beentestedrepeatedly—whiletheglobaleconomiclandscapehasonlygrownmorevolatile.
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
ResilienceRedefined:Fromreadinesstoreinvention
>ResilienceRedefined:Fromreadinesstoreinvention
Onthesurface,thepicturelookspromising.
Technologyandsustainabilityresilienceinitiativesareinmotion,andfinancialresiliencehasstabilized,albeitlightlybelowpre-pandemiclevels(seeFigure3).But
beneaththissurfaceprogressliesatroublingreality—apatchworkofisolatedimprovements,ratherthana
cohesivesystemofresilience.Only4%ofcompanies
thathaveimprovedtheirresilienceintherecent
recoveryareadvancingacrossalldimensions—clear
evidencethatresilienceisbecomingmorefragmentedthaninpastrecoveries.
Resiliencebuiltinsilosisfragile.Strengtheningonepartoftheorganizationwhileleavingothersexposedcreatesonlytheillusionofpreparedness.True
resiliencedemandsacoordinated,enterprise-wideapproach—theabilitytostretch,pivotandadapt
underpressure—asaunifiedsystem.
Figure3:Misalignedmomentum:Selectivestrengths,hiddenvulnerabilities
ChangesintheAccentureResilienceIndexbycapability
2024Q4vs.pre-pandemicaverage(2017Q4-2019Q4)
Capabilitiesabove
pre-pandemiclevels
Capabilitiesbelow
pre-pandemiclevels
PeopleOperationalCommercialFinancialTechnologySustainabilityTotalindex
Note:Thescalehasbeenadjustedforaccessibility.
Source:AccentureResearch.
11
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
Inourrelatedresearch,Navigatingthenewtariff
landscapeanditseconomicimpact,weidentify
fourcorecapabilitiesthatmostdirectlydrive
enterpriseresilienceduringdisruption:technology,commercial,peopleandoperations.Today,the
greatestvulnerabilitiesareemerginginpeopleandoperationalresilience,whicharethefoundationallayersofadaptabilityandexecution(seeFigure4).
Figure4:Thegreatvulnerabilitybuildup
AccentureResilienceIndex:Contributionbycorecapability
Changestothe
ResilienceIndexscore
CommercialresilienceTechnologyresilience
Peopleresilience
Operationalresilience
2020Q1-2020Q4
Pandemicdownturn
2021Q1-2021Q3
Pandemicrecovery
2021Q4-2023Q2
WarinUkrainedownturn
2023Q3-2024Q4
Sloweconomicrecovery
Source:AccentureResearch.
12
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
>ResilienceRedefined:Fromreadinesstoreinvention
Sincethepandemic,technology
resiliencehasbecomeatopstrategicpriorityforbusinessleaders.With
rapidadvancesinnewtechnologies,
growingeconomicuncertaintyand
risinggeopoliticalrisks,companies
aresteadilyincreasingtheir
technologyinvestments(seeFigure5).
InourResilienceIndex,stronger
performanceinthisareaisdrivenbyagreaterfocusonacceleratedAIanddatacapabilitiesandcybersecurity.
OurlatestCEOsurveyconfirmsthatmomentum.Eightyfivepercentof
CEOsplantoincreaseinvestments
ingenAIin2025comparedto2024,reflectingtheurgencytokeeppacewithinnovation.
Technologyresilience:
Buildingthebaseforreinvention
Figure5:Technologyresiliencebecomesnon-negotiable
AccentureResilienceIndex–Technology
Next-generationAIisalsomovingfast.Agenticarchitecture,
networksofAIagentsthatgo
beyondautomatingroutinetasks
toorchestratingentirebusiness
workflows,isgainingmomentum.
Threetimesasmanyorganizations
expecttoinvestinthesecapabilitiesin2025thanin2024,markingaclearshifttowardusingadvancedAIfor
long-termcompetitiveadvantage.
1
Technologyinvestmentisessentialtofuture-proofoperationsto
includeaddressingincreasing
techsovereigntyrisks,butit’sonlythefirststeptowardthebroader
reinventionthatnext-generationresiliencedemands.
Presentresilience
Pre-pandemicresilience
2018201920202021202220232024
Source:AccentureResearch.
13
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
14
Introduction
Commercialresilience:
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
Figure6:Commercialresilienceholds
Balancingcostpressureandpricingpower
AccentureResilienceIndex–Commercial
Thisdimensionreflectsreal-timeeconomicrealities.Ratedasneutralfornow(seeFigure6),commercialresilienceisunderimmediate
Pre-pandemic
resilience
Presentresilience
pressureascompaniesfacerisingtariffs,increasinginputcostsandfluctuatingdemand.Organizationsarebeingforcedtomakequick,strategicdecisionsaboutwhichcoststoabsorbandwhichtopasson.Gettingthatbalancewrongcandirectlyimpactbothprofitabilityandcustomerloyalty.
2018201920202021202220232024
resilience
era
Source:AccentureResearch.
>ResilienceRedefined:Fromreadinesstoreinvention
15
Introduction
Peopleresilience:
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
Undervaluedandundercut
IntheracetoadoptgenAIand
agentictechnologies,many
organizationsareprioritizing
technologyinvestmentswithouta
parallelfocusonpeople—astrategythatleavesthemexposed.Withoutemployeestointerpret,applyand
scalethesetools,organizationsriskautomatingthepastratherthan
inventingthefuture.
OurMakingreinventionrealwithgenAIresearchrevealsastarkimbalance.Organizationsareallocatingthree
timesmoreoftheirgenAIbudgetstotechnologythantopeople.Theconsequenceisclear—people
resilienceiseroding.
Thisimbalanceisparticularly
dangerousunderpressure.Butitalsooffersaclearadvantagetothose
whoact.Organizationsthatinvestin
bothpeopleandtechnologycreatearesilientlayerofhumanjudgmentandinsightthatkeepsessentialfunctionsrunningsmoothlyunderpressure.
Thiscombinationdoesn’tjustprotectperformance.Itamplifiesit.Our
researchshowsthatcompaniesthat
resilience
era
strengthenbothtalentandtechnologyarefourtimesmorelikelytoachieve
long-termprofitablegrowth.
>ResilienceRedefined:Fromreadinesstoreinvention
>ResilienceRedefined:Fromreadinesstoreinvention
Althoughthereareearlysignsof
recovery,peopleresilienceremainswellbelowpre-pandemiclevels(seeFigure7).Companieshavemade
stridesinbuildingnewskills,buttheaftershocksoftheGreatResignation
2
linger,withorganizationsfacing
ongoingchallengesinattracting
talentandmanaginghighturnover.
Still,disruptionbreedsopportunity.Ourresearchshowsthatcompaniesreframingproductivityasagrowthengineandnotacostcenterare
seeingrealgains.Thesecompanies
Figure7:Peopleresiliencehasdroppedsharplysincethepre-pandemicperiod
aregrowingtheirrevenuefaster
thantheirspend,sevenpercentperemployeeannually,whileonlyseeinga6%riseinemployeecosts.
Atthesametime,buildingtrue
resilienceincreasinglydependson
deepeningskillsthroughreskilling,
upskillingandbuildingtechnology
fluencyacrosstheworkforce.To
fullycapturethesegains,companiesmustalsoreimaginetheiroperating
models,blendinghumanandmachinestrengthstoredesignworkflows,
decision-makingandwaysofworkingforanewera.
AccentureResilienceIndex–People
Pre-pandemic
resilience
Presentresilience
2018201920202021202220232024
Source:AccentureResearch.
16
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
>ResilienceRedefined:Fromreadinesstoreinvention
Operationalresilience:
Acriticalblindspot
Inaglobaleconomyrattledbytariff
shocksandtradefragmentation,
operationalresiliencehasneverbeenmorevitalormorevulnerable.Our
ResilienceIndexshowsasustained
declineinthiscapabilitysincebeforethepandemic(seeFigure8).Ongoingchallenges—thewarinUkraine,
persistentsupplychaindisruptionsandrisinggeopoliticalcomplexity—haveonlyintensifiedthepressure.
Figure8:Operationalresilienceondownwardtrend
AccentureResilienceIndex–Operational
Formanycompanies,theweaknessisstructural.Globalfootprintsmayappeardiversified,buttheyoften
lacktrueoptionality—thereal-
timeflexibilitytoshift,rerouteor
reconfigureoperationsinresponsetosuddenchanges.Thisisthenewbenchmarkforoperationalresilienceandonethatmanyorganizationsarestrugglingtomeet.
Pre-pandemic
resilience
Presentresilience
2018201920202021202220232024
Source:AccentureResearch.
17
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
18
Introduction
%
ofcompaniesinthebottom
quartileofoperationalresilience.
Churnisthenewconstant
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
ledinthisareabeforethepandemichavemaintainedtheirposition(seeFigure9).Therestwereovertakenbyorganizationsthatactivelytackledemployee
turnoverandrampedupemployeetraining.Butthisshiftisn’tjustaboutattritionortrainingbudgets;it
signalsadeeperfailure.Manyorganizationshave
notreimaginedtheirworkforcestrategiesforaworlddefinedbycontinuousdisruption.
Toomanycompaniesarestillrelyingonlegacy
approachestotalent,standardlearningand
developmentprograms,staticjobmodelsand
outdatedassumptionsaboutskills.Resilience
nowdemandsevenmore.Itrequirespreparing
workerstooperatealongsideAIagents,masteringemergingtechnologiesandadaptingcontinuouslytotechnology-drivenwaysofworking.
Operationalresiliencetellsadifferentbutequally
concerningstory.Churnislownotfromstrengthbutfromstagnation.Ninety-onepercentofcompanies
inthebottomquartilebeforethepandemicremaintheretoday.Ratherthanevolving,manyarestill
anchoredtoglobaloperatingmodelsdesigned
forcostefficiency,notadaptability.Thisinertia—despiterisinggeopoliticalrisk,tariffsandregionalfragmentation—signalsthatoperationalstrategieshavenotkeptpacewithamorevolatileworld.
Oneoftheclearestindicatorsofmisalignment
betweenexternaldisruptionandcompanies’
insufficientresponses,particularlyintalentand
operationalresilience,isperformancechurn—theextenttowhichcompaniesriseorfallrelativeto
peersafteracrisis.Thehigherthechurn,themoredisruptionisreshapingthecompetitivelandscape.
FollowingboththeCOVID-19pandemicandthe
resilience
era
energyshocksof2024,ourResilienceIndexrecordedsharpincreasesinchurn.Resilientcompaniessurgedahead,whileotherswereleftbehind.
Intalent,thechurnisdramatic.Beforethepandemic,thetop-performingquartileinpeopleresiliencewasrelativelystable.Today,only38%ofcompaniesthat
>ResilienceRedefined:Fromreadinesstoreinvention
19
Introduction
Figure9:Churningfastandslow
FracturedMisaligned
resilienceresilience
Thechurndataunderscoresthelimitsofhistorical
Peopleresilience
Only38%ofPeopleresilienceleadersfrombeforethepandemicarestillontop.
Operationalresilience
The91%ofOperationalresiliencelaggardsfrombeforethepandemicarestillatthebottom.
performanceasareliablepredictoroffuture
strength.Companiesthatthrivedinstableconditionsmaylackthestructuralflexibilitytoholdtheirgroundinvolatileones.Thisisespeciallyevidentincapital-
Pre-pandemicresilience
Present
resilience
Present
resilience
Pre-pandemicresilience
38%
90%
Top
25%
Top
25%
intensive,globallycomplexsectorslikeautomotive,hightechandmanufacturing,whererigidstructureshavebecomeliabilitiesandtheabilitytoadapt
quicklyisnowadefiningcompetitiveadvantage.
StagnatingAdaptiveresilience
resilienceforanewera
28%
80%
34%
Bottom
25%
Bottom
25%
45%
82%
91%
Source:AccentureResearch.
>ResilienceRedefined:Fromreadinesstoreinvention
Stagnatingresilience:
Anewbaselineemerges
Thedefinitionofresilienceisevolving
rapidlyacrossthreeofthefourcore
capabilitiesthatmostdirectlydrive
enterpriseresilienceduringdisruption—asnewrealitiesreshapewhatittakes
tostaycompetitive.
20
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
ResilienceRedefined:Fromreadinesstoreinvention
Intechnology,resiliencenowdemandsfarmore
thansimplymaintainingrobustITsystems.ItrequiresthedeepintegrationofgenAIcapabilitiesinto
corebusinessprocesses,theadoptionofagenticarchitecturesthatenableautonomousdecision-
makingandashiftfromreactivedigitalupgradestoproactivedigitaltransformation.Whatwasa
nice-to-havecapabilityjustayearagohasbecomeacriticalsourceofstrategicadvantage—withthe
speed,scalabilityandintelligenceoftechnologyecosystemsincreasinglydeterminingwhothrivesunderpressure.
Onthepeoplefront,resilienceisnolongerdefinedbyhumanadaptabilityalone.ItisrapidlybecomingabouthoweffectivelyhumanandAIagentscan
collaboratewithindynamic,augmentedsystems.Tocompete,organizationsmustmovebeyond
traditionalworkforcemodelsandadopttalent
strategiesthatenablehuman-AIteaming,supportcontinuouslearninginmachine-augmented
environmentsandempoweremployeestowork
alongsideintelligentagents.Critically,these
agents—bothhumanandartificial—arebecoming
embeddedinreinventedoperatingmodels,where
roles,decisionrightsandworkflowsareincreasinglyadaptiveanddistributed.Theabilitytoharness
andscalemachineintelligencethroughhuman-AIcollaborationisemergingasadefiningtraitofresilient,high-performingorganizations.
Andinoperations,traditionalstrategieslike
broadgeographicdiversificationarelosingtheir
effectiveness.Withrisingtariffsandgrowingregionalfragmentation,trueoperationalresiliencenow
dependslessonthesizeofthefootprintandmore
onstrategicoptionality—theabilitytopivotsupply
chains,shiftproductionandreconfigurepartnershipsquicklyasconditionschange.
Tariffshavemadethisvulnerabilitypainfullyvisible.
Manycompaniesdesignedglobaloperationsforcostandefficiency,assumingawidegeographicspreadwoulddeliveragility.Theylockedthemselvesinto
specificcountries,processesandcoststructures.Thatrigidityisnowunderstrain.Withoutbuilt-in
flexibility,eventhemostfar-reachingsupplychainscanbuckleunderdisruption.
TheuneveneffectsofUStariffexposurerevealjust
howmuchunderlyingfragilityremains.Considerthecontrastbetweenlifesciencesandautomotive.Life
sciencesappearsinsulatedfromtariffshocksnot
becauseofbroaddiversification,butbecauseitrelies
onaconcentrated,domesticallyembeddednetworkofUSsuppliersservingUSclients.Itsresilience
comesfromstrategicconcentration,notdispersion.
Automotive,bycontrast,isheavilyexposed.Despite
aglobalfootprint,theindustrydependsonanarrow
supplierbaseandimportedcomponents,leavingit
vulnerabletocostspikesandsupplydisruptionswhen
tariffshit.Whatlookslikediversificationoftenhidesabrittle,inflexiblesupplymodel(seeFigure10).
21
Introduction
resilienceresilienceresilienceforanew
FracturedMisalignedStagnatingAdaptive
resilience
era
>ResilienceRedefined:Fromreadinesstoreinvention
22
ResilienceRedefined:Fromreadinesstoreinvention
Figure
suppliers
score)
diversificationof
ResilienceIndex
Geographical
(Accenture
60%
55%
50%
45%
40%
Source:
10:Tariffsaretestingoperationalresilience
0.8
USrevenueshareUSrevenueshare
0.6
Automotive:HighlyexposedtoUStariffsduetolimitedgeographic
diversificationandsmallnetworkofUSsupplierstoserveUSclients
0.4
LifeSciences:LimitedexposuretoUStariffs,whilenotgeographicallydiversified,densenetworkofUS
supplierstoserve
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