2025商務英語（BEC）中級考試真題卷：職場溝通技巧解析考試時間：______分鐘總分：______分姓名：______一、單項選擇題要求：從每題的四個選項中選出最佳答案，并在答題卡上相應的位置涂黑。1.Thefollowingsentenceisanexampleofa(n)_________statement.A.declarativeB.interrogativeC.imperativeD.exclamatory2.Inthesentence"I'msorry,butIcan'tcometothemeetingtoday,"theword"but"isusedto_________.A.emphasizetheapologyB.introduceacontrastC.provideadditionalinformationD.showpoliteness3.Whichofthefollowingisaneffectivewaytostartameeting?A.ApologizeforbeinglateB.IntroduceyourselfandyourroleC.AskeveryonetointroducethemselvesD.Beginwithadetailedagenda4.Whenwritingabusinessemail,itisimportantto_________.A.useacasualtoneB.includeasubjectlineC.useabbreviationsD.writeinalongparagraph5.Inabusinessmeeting,itisappropriateto_________.A.interruptthespeakerB.ignoretheagendaC.askforclarificationD.speakloudly6.Whichofthefollowingisanexampleofagoodquestiontoaskduringabusinesspresentation?A."Whatdoyouthinkaboutthisidea?"B."Canyourepeatthat?"C."Isthisthefinaldecision?"D."Ihavenoideawhatyou'retalkingabout."7.Whenrespondingtoabusinessemail,itisimportantto_________.A.respondquicklyB.useaformaltoneC.ignorethesenderD.includealltheinformationrequested8.Inabusinessconversation,itisimportantto_________.A.dominatetheconversationB.speakslowlyC.listenactivelyD.avoideyecontact9.Whichofthefollowingisanexampleofagoodwaytoendabusinessemail?A."Ihopethisemailwashelpful."B."Thankyouforyourtime."C."Pleaseletmeknowifyouhaveanyquestions."D."Goodbye,andhaveaniceday."10.Whengivingabusinesspresentation,itisimportantto_________.A.speakquicklyB.useamonotonevoiceC.maintaineyecontactwiththeaudienceD.avoidusingvisualaids二、完形填空要求：閱讀下面短文，從每題的四個選項中選出最佳答案，并在答題卡上相應的位置涂黑。Businesscommunicationisessentialintheworkplace.Itinvolvestheexchangeofinformationbetweenemployees,managers,andotherstakeholders.Effectivecommunicationcanleadtobetterrelationships,increasedproductivity,andamorepositiveworkenvironment.Oneimportantaspectofbusinesscommunicationis_________.Thisinvolvestheabilitytoconveyyourmessageclearlyandconcisely.Itisimportantto_________yourmessagetoensurethattherecipientunderstandsyourpoint.Herearesometipsfor_________yourcommunication:1.Beclearandconcise:Avoidusingunnecessaryjargonorcomplexlanguage.Instead,usesimple,straightforwardlanguagethatiseasytounderstand.2.Useactivevoice:Activevoicemakesyourwritingmoredirectandengaging.Forexample,"Weareimprovingtheproduct"ismoreeffectivethan"Theproductisbeingimproved."3.Payattentiontoyourtone:Thetoneofyourcommunicationcanconveyyourattitudeandlevelofprofessionalism.Useapoliteandrespectfultoneinallbusinesscommunications.4.Listenactively:Effectivecommunicationisatwo-wayprocess.Makesuretolistentotheotherperson'sperspectiveandrespondthoughtfully.5.Usevisualaids:Visualaids,suchasgraphs,charts,andpresentations,canhelptoclarifyyourmessageandmakeitmorememorable.6.Proofreadyourwork:Beforesendinganemailormemo,takethetimetoproofreadyourworkforanyerrorsortypos.7.Followup:Ifyouhaven'treceivedaresponsetoyourmessage,followupwithapolitereminder.8.Adaptyourcommunicationstyle:Beawareofyouraudienceandadjustyourcommunicationstyleaccordingly.Forexample,youmayneedtouseamoreformaltonewhencommunicatingwithseniormanagement.Byfollowingthesetips,youcanimproveyourbusinesscommunicationskillsandcreateamoreeffectiveworkplace.11.Theword"essential"inthefirstsentencecanbereplacedwith_________.A.importantB.necessaryC.criticalD.vital12.Theword"convey"inthesecondsentencecanbereplacedwith_________.A.deliverB.expressC.communicateD.transmit13.Theword"ensure"inthethirdsentencecanbereplacedwith_________.A.guaranteeB.confirmC.assureD.makesure14.Theword"effective"inthefourthsentencecanbereplacedwith_________.A.efficientB.successfulC.beneficialD.productive15.Theword"visualaids"inthesixthsentencecanbereplacedwith_________.A.picturesB.graphsC.chartsD.presentations16.Theword"polite"inthefifthsentencecanbereplacedwith_________.A.formalB.respectfulC.courteousD.friendly17.Theword"reminder"intheseventhsentencecanbereplacedwith_________.A.messageB.emailC.noteD.call18.Theword"audience"intheeighthsentencecanbereplacedwith_________.A.audienceB.listenersC.viewersD.participants19.Theword"create"intheninthsentencecanbereplacedwith_________.A.establishB.developC.produceD.build20.Theword"communication"inthelastsentencecanbereplacedwith_________.A.messageB.informationC.dialogueD.interaction四、閱讀理解要求：閱讀以下短文，然后根據短文內容回答問題。TheImportanceofNon-VerbalCommunicationinBusinessNon-verbalcommunicationplaysacrucialroleinbusinessinteractions.Itincludesbodylanguage,facialexpressions,gestures,andtoneofvoice.Whileverbalcommunicationisimportant,non-verbalcuescanoftenconveymoremeaningandcanbejustasinfluentialinhowamessageisreceived.1.Whatisnon-verbalcommunication?A.Itistheuseofwrittenwordstoconveymessages.B.Itistheuseofbodylanguage,facialexpressions,andgesturestoconveymessages.C.Itistheuseofspokenwordstoconveymessages.D.Itistheuseofvisualaidstoconveymessages.2.Whyisnon-verbalcommunicationimportantinbusiness?A.Ithelpstoclarifythemessagebeingconveyed.B.Ithelpstoestablishrapportwithothers.C.Ithelpstodemonstraterespectandprofessionalism.D.Alloftheabove.3.Whichofthefollowingisanexampleofnon-verbalcommunication?A.Speakingclearlyandconcisely.B.Noddinginagreement.C.Sendinganemail.D.Providingadetailedreport.4.Howcannon-verbalcommunicationaffecttheperceptionofamessage?A.Itcanmakeamessagesoundmoreformal.B.Itcanmakeamessagesoundmorefriendly.C.Itcanmakeamessagesoundmoreurgent.D.Itcanmakeamessagesoundmorepersuasive.5.Whatshouldyouconsiderwhenusingnon-verbalcommunicationinabusinesssetting?A.Theculturalcontextofthecommunication.B.Thegenderofthepersonyouarecommunicatingwith.C.Thelevelofformalityrequired.D.Alloftheabove.五、翻譯要求：將以下句子從英語翻譯成中文。1.Itisessentialtobeawareofyourbodylanguagewhengivingapresentation.2.Afirmhandshakecanconveyconfidenceandprofessionalism.3.Eyecontactisimportantforestablishingrapportandshowinginterestintheconversation.4.Smilingcanmakeyouappearmoreapproachableandfriendly.5.Avoidcrossingyourarmsorlegsasitcanbeperceivedasdefensiveorclosedoff.六、簡答題要求：根據所學知識，簡要回答以下問題。1.Whataresomecommonnon-verbalcuesthatcanindicateinterestordisinterestinaconversation?2.Howcanyouusenon-verbalcommunicationtoshowrespectandprofessionalisminabusinesssetting?3.Whataresometipsformaintaininggoodeyecontactduringabusinessmeeting?4.Howcanyouusegesturestoemphasizeyourpointsduringapresentation?5.Whataresomewaystoensurethatyourtoneofvoiceisappropriateforabusinesscommunication?本次試卷答案如下：一、單項選擇題1.A.declarative解析：本句為陳述句，陳述了一個事實。2.B.introduceacontrast解析：這里使用“but”表示轉折，引入一個與之前內容形成對比的元素。3.B.Introduceyourselfandyourrole解析：在會議開始時，介紹自己和角色是建立聯系和確立地位的好方法。4.B.includeasubjectline解析：郵件的主題行有助于接收者快速了解郵件內容。5.C.askforclarification解析：在會議中，請求澄清可以確保信息的準確傳達。6.A."Whatdoyouthinkaboutthisidea?"解析：這是一個開放式問題，鼓勵聽眾分享他們的觀點。7.B.useaformaltone解析：回復商業郵件時，使用正式的語調是合適的。8.C.listenactively解析：在商業對話中，積極傾聽是理解和回應對方的關鍵。9.C."Pleaseletmeknowifyouhaveanyquestions."解析：這是結束商業郵件時常用的禮貌用語，表明愿意回答對方的問題。10.C.maintaineyecontactwiththeaudience解析：在商業演示中，與觀眾保持眼神交流可以增加互動和信任。二、完形填空11.A.important解析：“essential”意為“基本的，必不可少的”，在這里用“important”可以表示同樣的重要性。12.B.express解析：“convey”意為“傳達”，在這里用“express”可以表示通過非言語方式傳達信息。13.D.makesure解析：“ensure”意為“確保”，在這里用“makesure”可以表示保證信息被理解。14.A.efficient解析：“effective”意為“有效的”，在這里用“efficient”可以表示溝通的效率。15.D.presentations解析：“visualaids”意為“視覺輔助工具”，在這里用“presentations”可以表示演示中使用的視覺元素。16.C.courteous解析：“polite”意為“禮貌的”，在這里用“courteous”可以表示禮貌和尊重。17.A.message解析：“reminder”意為“提醒”，在這里用“message”可以表示發送的提醒信息。18.A.audience解析：“audience”意為“聽眾”，在這里