2024年高考英語(yǔ)寫(xiě)作常考文體提分秘籍12道歉信（解析版）（考試時(shí)間：90分鐘，滿分：100分）一、選擇題（每題2分，共10題，20分）1.道歉信中，表達(dá)歉意的常用短語(yǔ)是什么？A.I'msorryforB.IapologizetoC.ExcusemeforD.Pardonme2.在道歉信中，應(yīng)該如何表達(dá)對(duì)造成不便的理解？A.Iunderstandyourinconvenience.B.Irealizetheinconveniencecaused.C.Iknowyourinconvenience.D.Iseeyourinconvenience.3.道歉信中，提出補(bǔ)救措施的句子應(yīng)該怎么寫(xiě)？A.Iwillmakesureitdoesn'thappenagain.B.Ipromisetofixtheproblem.C.Iguaranteeitwon'thappenagain.D.Iensuretoresolvetheissue.4.道歉信的結(jié)尾，常用的表達(dá)是什么？A.Lookingforwardtoyourunderstanding.B.Waitingforyourreply.C.Hopingforyourforgiveness.D.Expectingyourapology.5.道歉信中，表達(dá)愿意承擔(dān)責(zé)任的說(shuō)法是什么？A.Itakefullresponsibilityforthemistake.B.Iamresponsiblefortheerror.C.Ihavetheresponsibilityforthefault.D.Iamtoblamefortheproblem.6.在道歉信中，如何表達(dá)對(duì)對(duì)方的尊重？A.Irespectyouropinion.B.Ivalueyourunderstanding.C.Iappreciateyourpatience.D.Iadmireyourattitude.7.道歉信中，表達(dá)希望繼續(xù)保持良好關(guān)系的句子是什么？A.Ihopewecanmaintainagoodrelationship.B.Iwishwecouldcontinueourfriendship.C.Iexpectwewillkeepourgoodconnection.D.Ilookforwardtoourongoingcooperation.8.道歉信中，表達(dá)愿意聽(tīng)取對(duì)方意見(jiàn)的說(shuō)法是什么？A.Iamwillingtolistentoyoursuggestions.B.Iamreadytoacceptyouradvice.C.Iameagertohearyouropinions.D.Iamopentoyourfeedback.9.道歉信中，表達(dá)希望對(duì)方能夠理解自己的句子是什么？A.Ihopeyoucanunderstandme.B.Iwishyouwouldforgiveme.D.Ilookforwardtoyourunderstanding.10.道歉信中，表達(dá)愿意采取行動(dòng)解決問(wèn)題的說(shuō)法是什么？A.Iamwillingtotakeactiontosolvetheproblem.B.Iamreadytofixtheissue.C.Iameagertoresolvethematter.D.Iamopentofindingasolution.二、填空題（每題2分，共10題，20分）11.I___________foranyinconveniencecaused.12.Please___________myapologiesforthedelay.13.I___________thatIcannotattendthemeeting.15.I___________foranymisunderstanding.16.I___________forthemistakeImade.17.I___________foranytroubleIhavecaused.18.I___________fornotinformingyouearlier.19.I___________foranydisturbance.20.I___________foranydisappointment.三、改錯(cuò)題（每題2分，共5題，10分）21.Iapologizetoyouforanyinconveniencecause.22.I'msorryforthelatereply,Iwasbusywithmywork.23.Pleaseexceptmyapologiesforthemistake.24.Ihopeyoucanunderstandmeandforgivemymistake.25.Iamwillingtotakeanyactiontosolvetheproblem.四、翻譯題（每題5分，共5題，25分）26.請(qǐng)您諒解這次的延誤。28.我理解這給您帶來(lái)了不便。29.我保證這種事情不會(huì)再發(fā)生。五、寫(xiě)作題（25分）八、填空題（每題2分，共5題，10分）31.Inanapologyletter,it'simportanttoexpressyour________forthemistake.32.Toshowunderstandingoftheinconveniencecaused,youcanwrite,"I________thetroublethishascausedyou."33.Whenofferingasolution,youcansay,"Iamwillingto________tomakeupfortheerror."35.Ifyouneedtorequestafavorintheletter,youcanwrite,"Iwouldappreciateitifyoucould________."九、匹配題（每題2分，共5題，10分）MatchthephrasesinColumnAwiththeircorrectmeaningsinColumnB.ColumnA:36.Itakefullresponsibility37.Pleaseacceptmysincereapologies38.Iassureyouitwon'thappenagain39.Iamwritingtoexpressmyregret40.IdeeplyapologizefortheoversightColumnB:A.AcknowledgingfaultandacceptingblameB.AskingforforgivenessC.Ensuringthemistakewon'tberepeatedD.StatingthepurposeoftheletterE.Apologizingforamistakethatwasmade十、完形填空題（每題2分，共5題，10分）Readthepassageandchoosethebestwordforeachblank.Dear[Name],Iamwritingto(41)________fornotbeingabletoattendyourbirthdayparty.Iwasreallylookingforwardtoit,butunfortunately,Ihadanunexpectedfamilyemergencythatrequiredmyimmediateattention.I(42)________understandthatthismustbedisappointingforyou,andIsincerelyapologizeforanyinconveniencecaused.Ihadplannedtobethereandcelebratewithyou,andIamtrulysorrythatIcan'tbethere.Iwantyoutoknowthatyourfriendshipmeansalottome,andIhopeyoucan(43)________myabsence.Ipromisetomakeituptoyouassoonaspossible.(44)________againfornotbeingabletomakeit,andIhopeyouhaveafantasticbirthdaycelebration.PleaseenjoythepartyandknowthatIamthereinspirit.(45)________,[YourName]十一、閱讀理解題（每題3分，共5題，15分）Readthefollowingpassageandanswerthequestions.DearMr.Smith,Iamwritingtoapologizeforthedelayindeliveringyourorder.Iunderstandthatthismustbefrustratingforyou,andIwanttoassureyouthatwearedoingeverythingwecantoresolvetheissueasquicklyaspossible.Thedelaywascausedanunexpectedshortageofthematerialsneededtomanufactureyourproduct.Wearecurrentlyworkingwithoursupplierstosourcethematerialsandexpeditetheproductionprocess.Weexpecttohaveyourordershippedtoyouwithinthenexttwoweeks.Inthemeantime,Iwouldliketoofferyoua10%discountonyournextpurchaseasatokenofourappreciationforyourpatience.Wevalueyourbusinessandwanttomakesurethatyouaresatisfiedwithourservice.Thankyouforyourunderstanding,andIapologizeforanyinconveniencecaused.Sincerely,EmilyJohnsonCustomerServiceManagerQuestions:46.Whatisthemainpurposeoftheletter?47.Whatcausedthedelayindeliveringtheorder?十二、段落寫(xiě)作題（每題5分，共3題，15分）51.Writeaparagraphexplainingtheimportanceofasincereapologyinmaintaininggoodrelationships.52.Writeaparagraphdescribingthestepsyoushouldtakewhenwritinganapologyletter.53.Writeaparagraphabouthowtoeffectivelyexpressregretandempathyinanapologyletter.十三、短文寫(xiě)作題（10分）54.Writeashortessayonthetopic"ThePowerofApologiesinPersonalandProfessionalLife."十四、摘要寫(xiě)作題（10分）55.Writeasummaryofthekeypointscoveredintheapologylettersectionofacustomerservicetrainingmanual.十五、論述題（10分）56.Discusstheimpactofawellwrittenapologyletteroncustomersatisfactionandbrandreputation.一、選擇題答案：1.A2.B3.C4.D5.A6.B7.C8.D9.A10.B二、選擇題答案：11.B12.D13.A14.C15.D16.B17.A18.C19.D20.A三、選擇題答案：21.A22.B23.C24.D25.B四、翻譯題答案：26.Pleaseacceptmyapologiesforthedelay.28.Iunderstandtheinconveniencethishascausedyou.29.Iassureyouthatthiswillnothappenagain.30.Ihopewecancontinueourgoodrelationship.五、寫(xiě)作題答案：[寫(xiě)作題答案因題目?jī)?nèi)容不同而異，無(wú)法提供統(tǒng)一答案。]六、填空題答案：31.regret32.understand34.Thankyou35.assist七、匹配題答案：36.B37.D38.A39.C40.E八、填空題答案：41.sincerity42.acknowledgment43.remorse44.responsibility45.misunderstanding九、改錯(cuò)題答案：46.apologize→apologizes47.was→were48.effected→affected49.loose→lose50.it's→its十、寫(xiě)作題答案：[寫(xiě)作題答案因題目?jī)?nèi)容不同而異，無(wú)法提供統(tǒng)一答案。]十一、簡(jiǎn)答題答案：51.Awellwrittenapologylettercanhelprebuildtrust,showresponsibility,anddemonstrateempathy.十二、寫(xiě)作題答案