Brand KPIs for toys baby online shops The Childrens Place in the united states-外文版培訓課件(2025.2)_第1頁
Brand KPIs for toys baby online shops The Childrens Place in the united states-外文版培訓課件(2025.2)_第2頁
Brand KPIs for toys baby online shops The Childrens Place in the united states-外文版培訓課件(2025.2)_第3頁
Brand KPIs for toys baby online shops The Childrens Place in the united states-外文版培訓課件(2025.2)_第4頁
Brand KPIs for toys baby online shops The Childrens Place in the united states-外文版培訓課件(2025.2)_第5頁
已閱讀5頁,還剩14頁未讀 繼續免費閱讀

下載本文檔

版權說明:本文檔由用戶提供并上傳,收益歸屬內容提供方,若內容存在侵權,請進行舉報或認領

文檔簡介

CONSUMER&

BRANDBrandKPIs

for

toys

&

babyonlineshops:

The

Children’s

Place

in

theUnited

StatesConsumer

Insights

reportDecember2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

marketimpactIntroduction:

studydetailsThe

reportMethodologyThisreport

hasbeen

created

usingthe

datafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

forabrand’sperformance

againsttheindustryoverall

and

theircompetitors.Design:OnlineSurveyDuration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeRegions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKNumberofrespondents:approx.

3750Ourdataallows

you

tomeasure

each

brand’spositioninthe

market

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty,and

media

buzz.Sample:

Internet

users,

aged18

-64,

quotasset

ongender

and

ageThisreport

is

basedon

TheChildren’sPlace’sperformance

inthe

toys&babyonline

shopmarket.Fieldwork:March-April

2024Ifyou

would

liketofind

out

more

abouttheConsumerInsightsatStatista

or

theBrandProfiler,

please

clickthe

linkbelow.2Notes:Sources:

Statista

Consumer

Insights

Global,

asofDecember202476%

of

The

Children’s

Place

users

display

loyalty

towards

the

brandIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??TheChildren’s

Place’sbrandingresonates

more

with?TheChildren’s

Placeranksoutside

the

Top

10

inGen

Xawareness

withinthetoys&babyonlineshop

market?TheChildren’s

Placegenerally

appealsto

women?Thepopularity

ratingof

TheChildren’sPlace

is32%more

than

men?TheChildren’s

Placeranksoutside

the

Top

10

in?Among

TheChildren’sPlaceenthusiasts,41%

fallusageunderthe

high-income

category?Interms

of

loyalty,TheChildren’sPlaceissixthinthe?Consumers

want

theirtoys&babyonlineshopbrandstohavehonesty

/trustworthiness,

friendliness,andreliabilityUnitedStates?TheChildren’s

Placehasascore

of

9%

formedia

buzz3Sources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

forThe

Children’s

Place

at

76%Brand

profile:

snapshotBrand

performance

of

The

Children’sPlace

intheUnited

States76%55%32%15%9%AwarenessPopularityUsageLoyaltyBuzz5Notes:Toys&baby

online

shops

‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,249,

all

respondents

(awareness),

n=685,

respondents

who

know

the

individual

brand

(popularity),

n=685,respondents

who

know

the

individual

brand

(usage),

n=105,

respondents

who

have

used

the

individual

brand

(loyalty),

n=685,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

Children’s

Place’sbranding

resonates

morewith

Gen

XBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations38%

38%Withthatinmind,when

looking

atthe

shareofconsumers

who

likeTheChildren’sPlacebygenerationversus

the

share

ofindustryusers

ingeneral,

we

cansee

thatTheChildren’sPlaceislikedby7%

ofBabyboomers

and

32%

of

Gen

Xers,whereas

the

total

shareof

industryusers

is

8%

and

23%,

respectively.32%31%23%22%ForMillennials

andGen

Z,

38%

and

22%

feel

positivelytowards

TheChildren’sPlace,versus

38%

and31%.

Socurrently,

forTheChildren’sPlace,Gen

Xconnectsmost

with

theirbrandcompared

tothe

overall

industryuser.8%7%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestotoys

&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=216,

The

Children’s

Place

enthusiast,

n=868,

toys

&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024The

Children’s

Place

generally

appeals

to

women

morethan

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

TheChildren’sPlaceshows

thatwomen

aremore

likely

tohaveanaffinity

with

the

brandcompared

to

men.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof11%12%85%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

TheChildren’sPlacehasasimilar

proportion

of

LGBTQIA+50%50%73%

ofwomen

likeTheChildren’sPlacecompared

to

27%

of

men,whereas

forthe

overall

industry,50%

of

women

usetoys&babyonlineshopscompared

to50%

ofmen.73%87%consumers

when

compared

totheindustryusers

ingeneral.11%

ofTheChildren’sPlaceenthusiastsconsider

themselves

tobe

partof

theLGBTQIA+

community

compared

to12%among

industryusers

overall.27%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

toys&baby

online

shops,

which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=216,The

Children’s

Place

enthusiast,

n=868,

toys&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

The

Children’s

Place

enthusiasts,

41%

fall

under

the

high-incomecategoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

the

industry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthe

number

ofchildren.16%Single23%39%41%14%16%CoupleSingleparentNuclear41%

ofTheChildren’sPlaceenthusiastsarefrom

high-income

households.TheChildren’sPlace’s

brandis

generallyenjoyed

more

byconsumers

who

arepartof

anuclearhousehold,

31%

ofTheChildren’sPlaceenthusiastshavethiscurrent

living

situation.9%10%31%31%30%29%21%Multi-generational10%5%15%17%30%ExtendedOther6%8%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=216,

The

Children’s

Place

enthusiast,

n=868,

toys

&baby

online

shop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Consumers

want

their

toys

&

baby

online

shop

brands

to

have

honesty

/trustworthiness,

friendliness,

and

reliabilityBrand

profile:

qualitiesQualitiesuserswant

from

toys

&babyonlineshopbrandsFortoys&baby

online

shops,the

topthree

qualitiesusers

want

from

abrandarehonesty

/trustworthiness,Authenticity60%Thrill/ExcitementSustainabilityBoldnessClevernessfriendliness,

andreliability.40%20%0%TheChildren’sPlaceusers

alsoappreciate

these

key

attributes,indicating

TheChildren’sPlaceexudesthese

qualities.SocialresponsibilityCoolnessThequalitiesthatTheChildren’sPlaceenthusiastsare

least

focused

on

areinclusiveness

and

boldness.ReliabilityExclusivityInnovationInclusivenessFriendlinessTheChildren’sPlaceshouldwork

onpromoting

sustainabilityto

convertenthusiastsintoowners.HighvalueHonesty/trustworthinessIndustryuserBrandenthusiastBrandowner9Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthese

aspects

are

mostimportant

to

you?”;Multi

Pick;“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;“When

itcomesto

toys

&baby

online

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;Base:n=105,

The

Children’s

Placeusers’,n=216,

The

Children’s

Place

enthusiast,

n=868,

toys&baby

onlineshop

usersSources:

Statista

Consumer

Insights

Global,

asofDecember2024Among

The

Children’s

Place

fans,

28%

state

that

they

get

excited

about

toys

&baby

online

shopsBrand

profile:

attitudesWhat

doconsumersthink

oftoys

&babyonlineshopsin

general?34%29%28%27%26%24%23%20%

20%20%20%19%Sustainability

is

Ivaluealow

priceimportant

to

me

over

highqualityIamwellinformedIrely

onbrandsIknow

and

trust

abouttoys&baby

topicsrelating

toIget

excitedIliketotalkaboutonlineshopstoys&babyonlineshopsBrand

enthusiastIndustryuser10

Notes:“Which

ofthese

statements

about

toys

&baby

online

shops

do

youagree

with?”;

Multi

Pick;“When

it

comesto

toys

&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=216,

The

Children’sPlace

enthusiast,

n=868,

toys

&baby

online

shopusersSources:

Statista

Consumer

Insights

Global,

asofDecember2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1176%

of

The

Children’s

Place

users

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performanceWhen

itcomes

to

toys&baby

online

shops,theaverage

awareness

of

abrandinthe

United

Statesis51%.

Awareness

of

TheChildren’sPlace,however,

is

at55%.Awareness32%

ofU.S.

toys&babyonlineshop

users

saythey

likeTheChildren’sPlace,compared

to

anindustryaveragebrandpopularityof

28%.BuzzPopularity15%

ofindustryusers

intheUnitedStatessaythey

useTheChildren’sPlace,with

the

average

usageofabrandat18%.76%

ofbrandusers

saythey

would

usethe

brandagain,compared

toanaverage

loyalty

score

of

70%.TheChildren’sPlacehasbeen

noticed

lessinthemedia

compared

tootherbrands,with

a“Buzz”scoreof

9%

compared

to19%.LoyaltyBrandUsageIndustryaverageSooverall,

the

results

showtheir

performance

tobeabove

average

compared

to

theindustry.12

Notes:Toys&baby

online

shops

‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:

n=1,249,

all

respondents

(awareness),

n=685,

respondents

who

know

the

individual

brand

(popularity),

n=685,respondents

who

know

the

individual

brand

(usage),

n=105,

respondents

who

have

used

the

individual

brand

(loyalty),

n=685,

respondents

who

know

the

individual

brand

(buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

Children’s

Place

ranks

outside

the

Top

10

in

awareness

within

the

toys

&baby

online

shop

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofTheChildren’sPlaceRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1Amazon92%88%80%74%71%66%62%60%59%55%2LEGO3TEMU4shopDisneyFive

BelowBuild-A-BearCarter's45%5Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

the

brand’slogo

andthe

writtenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.55%678American

GirlOshKosh

B'goshGracoOutofallrespondents,

55%

were

aware

of

TheChildren’sPlace.

ThisranksthemoutsidetheTop10compared

to

other

brandssurveyed

inthismarket.9AwarenessN/A1013

Notes:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,249,

all

respondents

(awareness)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

popularity

rating

of

The

Children’s

Place

is

32%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofTheChildren’s

PlaceRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

among

current

andpotentialfuturecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Amazon62%44%42%39%38%32%32%30%30%29%2LEGO32%3Build-A-BearFive

BelowCarter's4Outofconsumers

who

knew

thebrand,

32%

saidtheyliked

TheChildren’sPlace.

Thisranksthemseventhcompared

to

other

brandssurveyed

inthismarket.56Graco7TheChildren's

PlaceOshKosh

B'goshshopDisneyTEMU68%89PopularityN/A1014

Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=685,

respondentswho

know

the

individual

brand

(popularity)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

Children’s

Place

ranks

outside

the

Top

10

in

usageBrand

KPIs

&benchmarking:

usageSummaryUsage

ofTheChildren’s

PlaceRank#

BrandUsage

%51%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthe

brandwas

alsobeing

used,weasked

each

respondent:

“When

itcomes

to

toys&babyonlineshops,which

of

the

following

brandshaveyou

used

inthepast12

months?”.1AmazonFive

BelowLEGO15%229%323%Outofconsumers

who

knew

thebrand,

15%

saidtheyused

TheChildren’s

Place.

Thisranksthemoutside

theTop

10

compared

tootherbrandssurveyed

inthismarket.4TEMU23%5babylist22%6Build-A-BearalbeebabybuybuyBabyCarter's20%719%818%85%916%UsageN/A10PatPat16%15

Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

have

youused

in

the

past

12

months?”;

Multi

Pick;

Base:n=685,

respondents

who

know

the

individual

brandSources:

Statista

Consumer

Insights

Global,

asofDecember2024In

terms

of

loyalty,

The

Children’s

Place

is

sixth

in

the

United

StatesBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofThe

Children’sPlace’s

consumersRank#

BrandLoyalty

%91%Afterascertaining

the

usageof

abrandinthe

last12months,the

next

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablish

whether

abrandisperforming

well

inregard

to

customerretention.

Measuring

brandloyalty

establishes

aclearfeedback

loop

with

customers,

providing

valuableinsightsinto

customer

satisfaction

and

preferences.

Itisalso

apowerful

predictor

to

help

guide

marketingstrategies

andforecast

futuresalesandrevenue

moreaccurately.1Amazon24%2LEGO87%3Five

BelowOshKosh

B'goshTEMU79%477%577%6TheChildren's

PlaceshopDisneyPottery

Barn

KidsBuild-A-BearToyWiz76%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

toys&babyonlineshops,which

of

the

following

brandsareyoulikely

to

useagaininthe

future?”.776%76%873%971%Outofrespondents

whohaveused

TheChildren’sPlace,76%

saidthey

would

usethebrandagain.LoyaltyN/A1069%16

Notes:“When

it

comesto

toys&baby

online

shops,

which

ofthe

following

brands

are

youlikely

to

use

againin

the

future?”;MultiPick;Base:n=105,

respondents

who

have

used

the

individual

brand

(loyalty)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024The

Children’s

Place

has

a

score

of

9%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofThe

Children’sPlaceRank#

BrandBuzz%51%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

the

following

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.9%1Amazon2TEMU36%3LEGO27%Outofconsumers

who

knew

thebrand,

9%

saidtheyhadheardaboutTheChildren’sPlaceinthemedia.Thisranksthemoutsidethe

Top

10

compared

tootherbrandssurveyed

inthismarket.4Five

BelowBuild-A-BearalbeebabyAmerican

Girlbabylist24%523%622%720%820%91%9buybuyBabyshopDisney18%BuzzN/A1017%17

Notes:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=685,

respondents

who

know

the

individual

brand

(Buzz)Sources:

Statista

Consumer

Insights

Global,

asofDecember2024STATISTACONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.Withthe

Statista

Consumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsofthe

exclusiveStatista

survey

溫馨提示

  • 1. 本站所有資源如無特殊說明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請下載最新的WinRAR軟件解壓。
  • 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請聯系上傳者。文件的所有權益歸上傳用戶所有。
  • 3. 本站RAR壓縮包中若帶圖紙,網頁內容里面會有圖紙預覽,若沒有圖紙預覽就沒有圖紙。
  • 4. 未經權益所有人同意不得將文件中的內容挪作商業或盈利用途。
  • 5. 人人文庫網僅提供信息存儲空間,僅對用戶上傳內容的表現方式做保護處理,對用戶上傳分享的文檔內容本身不做任何修改或編輯,并不能對任何下載內容負責。
  • 6. 下載文件中如有侵權或不適當內容,請與我們聯系,我們立即糾正。
  • 7. 本站不保證下載資源的準確性、安全性和完整性, 同時也不承擔用戶因使用這些下載資源對自己和他人造成任何形式的傷害或損失。

評論

0/150

提交評論