應(yīng)用文寫作你是李華，從海外網(wǎng)站購買了圍巾作為媽媽的禮物，但收到后發(fā)現(xiàn)質(zhì)量差，與描述不符。請寫一封投訴信給賣家。內(nèi)容包括：1.描述問題：2.提出要求。注意：1.寫作詞數(shù)應(yīng)為80左右：2.請按如下格式在答題卡的相應(yīng)位置作答。DearSir/Madam,_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Bestregards,LiHua寫作提綱第一段：開篇表明寫信目的，提及購買圍巾的基本信息（如購買時間、商品名稱等），引出對商品質(zhì)量問題的投訴。第二段：詳細(xì)描述圍巾存在的質(zhì)量問題，如材質(zhì)不符、做工粗糙等，并與商品描述進(jìn)行對比，突出差距。第三段：明確提出自己的要求，如退款、換貨或給予補(bǔ)償?shù)龋磉_(dá)期待賣家盡快解決問題的態(tài)度。語言積累短語makeapurchase（進(jìn)行購買）bedisappointedwith（對……感到失望）qualityproblem（質(zhì)量問題）beinconsistentwith（與……不一致）asdescribed（如描述的那樣）indetail（詳細(xì)地）roughworkmanship（做工粗糙）wrongmaterial（材質(zhì)錯誤）askforarefund（要求退款）exchangefor（更換為）compensationfor（對……的補(bǔ)償）lookforwardto（期待）takeimmediateaction（立即采取行動）solvetheproblem（解決問題）customerservice（客戶服務(wù)）onlineshopping（網(wǎng)上購物）satisfactorysolution（滿意的解決方案）inatimelymanner（及時地）佳句IamwritingtoexpressmydissatisfactionwithascarfIpurchasedfromyourwebsiterecently.（我寫信是為了表達(dá)我對最近從貴網(wǎng)站購買的一條圍巾的不滿。）IwasreallyexcitedwhenIplacedtheorder,butIwasextremelydisappointedwhenIreceivedtheitem.（下單時我非常興奮，但收到商品時我極其失望。）Thequalityofthescarfisfarfromwhatwasdescribedonyourwebsite.（這條圍巾的質(zhì)量與貴網(wǎng)站上描述的相差甚遠(yuǎn)。）Thematerialofthescarfisnottheoneyouclaimedittobe.Itfeelsroughanduncomfortable.（圍巾的材質(zhì)并非你們所宣稱的那樣。它摸起來粗糙且不舒服。）Theworkmanshipissopoorthatthereareloosethreadsandunevenstitchingalloverthescarf.（做工太差了，圍巾上到處都是線頭和不平整的針腳。）Thisiscompletelyinconsistentwiththehigh-qualityproductshowninthepicturesanddescribedintheproductdetails.（這與圖片中展示以及產(chǎn)品詳情里描述的高質(zhì)量產(chǎn)品完全不符。）Isincerelyhopeyoucanunderstandmyfrustrationandtakethisissueseriously.（我真誠地希望您能理解我的沮喪，并認(rèn)真對待這個問題。）Iwouldliketoaskforafullrefundoranexchangeforascarfthatmeetsthequalitystandardsasdescribed.（我希望能全額退款，或者更換一條符合描述質(zhì)量標(biāo)準(zhǔn)的圍巾。）Ifarefundisnotpossible,Iexpectsomeformofcompensationfortheinconveniencecaused.（如果無法退款，我期望能因所造成的不便得到某種形式的補(bǔ)償。）Ilookforwardtoyourpromptreplyandasatisfactorysolutiontothisproblem.（我期待您的及時回復(fù)以及對這個問題的滿意解決方案。）Pleasetakeimmediateactiontoaddressthismatterandensurethatsuchissuesdonotoccuragaininthefuture.（請立即采取行動解決此事，并確保未來不再發(fā)生此類問題。）Ibelievethatgoodcustomerserviceiscrucialforthesuccessofanyonlinebusiness.（我認(rèn)為良好的客戶服務(wù)對任何在線業(yè)務(wù)的成功都至關(guān)重要。）IhopeyoucanresolvethisissueinatimelymannersothatIcancontinuetohaveconfidenceinyourbrand.（我希望您能及時解決這個問題，以便我能繼續(xù)對您的品牌有信心。）Yourattentiontothismatterwillbehighlyappreciated.（非常感謝您對此事的關(guān)注。）Itrustthatyouwillhandlethiscomplaintprofessionallyandfairly.（我相信您會專業(yè)、公正地處理這個投訴。）寫作示范示范一

DearSir/Madam,

IamLiHua,acustomerfromChina.Imadeapurchaseofascarfonyourwebsitelastweekasagiftformymother.However,IamextremelydisappointedwiththeproductIreceived.

ThescarfIgothasseriousqualityproblems.Thematerialisnotassoftasdescribed.Instead,itfeelsquiterough.Moreover,thepatternonthescarfisnotthesameasshowninthepictures.Itlooksmuchsimplerandlessdelicate.

Isincerelyhopeyoucansolvethisproblemforme.Iwouldliketoaskforafullrefundorexchangeitforascarfthatmeetsthedescription.Iamlookingforwardtoyourpromptreplyandasatisfactorysolution.

Bestregards,

LiHua示范二

DearSir/Madam,

IamwritingtocomplainaboutascarfIboughtfromyouroverseaswebsite.Iplacedtheorderafewdaysago,expectingahigh-qualityitemaccordingtotheproductdescription.

Unfortunately,thescarfIreceivedhasseveralissues.Thecolorisfadedcomparedtothepicture.Also,therearesomesmallholesonit,whichindicatespoorworkmanship.Clearly,itisnotwhatIpaidfor.

Idemandapropersolution.Iwanteitherafullrefundoranewscarfofgoodquality.Ibelieveyoushouldtakeresponsibilityforthisproblem.Pleasereplytomeassoonaspossible.

Bestregards,

LiHua示范三

DearSir/Madam,

Irecentlypurchasedascarffromyourwebsite,butIamverydisappointedwithitsquality.Iboughtitasaspecialgift,butnowIaminadifficultsituation.

Thescarfhasawrongmaterial.Itissupposedtobemadeofsilk,butitfeelslikeacheapsyntheticfiber.Besides,thesizeissmallerthanwhatwasstated.Thisisabigdifferencefromthedescription.

Ihopeyoucanhandlemycomplaintseriously.Iwouldliketogetareplacementscarforarefund.Iamwaitingforyourresponseandhopeyoucansolvethisproblemquickly.

Bestregards,

LiHua示范四

DearSir/Madam,

IamwritingtoexpressmygreatdisappointmentwithascarfIpurchasedfromyourwebsite.Iwasattractedbythebeautifulpicturesanddetaileddescription,buttheactualproductisfarfromsatisfactory.

ThescarfIreceivedhasobviousqualityflaws.Theedgesarenotwell-finished,withmanyloosethreads.Inaddition,thecolordoesnotmatchthedescriptionatall.Itlooksdull.

Iexpectyoutotakeactionimmediately.Iaskforarefundoranexchangeforascarfthatisasdescribed.Pleasegivemeareplyandsolvethisproblemwithoutdelay.

Bestregards,

LiHua【答案】DearSir/Madam,IamwritingtoexpressmydisappointmentregardingthescarfIrecentlypurchasedfromyouronlinestoreformymother’sbirthday.Uponreceivingthescarf,Ifoundthatitdidnotmeet