商務(wù)英語口語智慧樹知到期末考試答案+章節(jié)答案2024年宜賓學(xué)院Whenintheoffice,answeratelephonebysaying:AccountingDepartment,CindySeidspeaking.（）

答案:對Ifyoumustinterrupttheconversation,saytotheperson,"Pleaseexcusemeforamoment.I'llberightback."（）

答案:對Receptionistsperformavarietyofadministrativesupportfunctions,suchasansweringthephone,greetingvisitors,schedulingappointmentsandmakingsurethereceptionareaistidyandwelcoming（）

答案:對Oncallconversation,itisimportanttosoundoverlyanxious,aggressiveorpushy.（）

答案:錯以下術(shù)語中英翻譯中錯誤的是？（）

答案:Singleticket單人機(jī)票Ifyouneedsomethingthatyoucannotreacheasily,thebestmanneris__.（）

答案:politelyaskthepersonclosesttotheitemtopassittoyouWhichofthefollowingdoesn'tbelongtononalcoholicbeverage？（）

答案:liquorWhatclassofticketwouldyoulike，______classorbusinessclass?（）

答案:economy“如果您現(xiàn)在預(yù)訂，可以享受八折優(yōu)惠。”以下英語表達(dá)正確的是？（）

答案:Wecouldofferyou20%discountifyoureservenow.Whichonecouldbethebestwaytoseeoffvisitorsattheairport?（）

答案:Ihopeyouenjoyedyourstayhere.Haveapleasantflighthome.Thepersonwantedisnotavailable,youmaynotsay_______.（）

答案:Thankyouforcallingus.Phonecallsinterruptyourwork,therefore,youshould______.（）

答案:give100%attentiontothecallerInbusiness,the_________isthefirstpointofcontactforcustomers,investorsandotherwhowalkthroughthedoorofabusiness.（）

答案:ReceptionistThiscontractwill_________assoonasitissignedbytwoparties.（）

答案:comeintoforce5.Whichofthefollowingisappropriatelyusedonphoneconversation?

答案:Wishgoodcorporation4.Howtosolutethechallengingofaccentsonphoneconversation?

答案:Speakslowly3、InJapaneseculture,whatisthenesttiletorefersomeone?

答案:San2、WhichofthefollowingisNOT

thechallengetoacallconversation?

答案:Dressing1、Whytheinternational

bushinessison

agrowing?

答案:TheimprovedonlinecommunicationInbusiness,thereceptionististhefirstpointofcontactforcustomers,investorsandotherswhowalkthroughthedoorofabusiness.（）

答案:對Anagendashouldoutlinetheorderandamountoftimetospendoneachitematthemeeting.（）

答案:對Businesstravelabroadcanlocateandcultivatenewcustomersandimproverelationshipsandcommunicationswithcurrentforeignrepresentativesandassociates.（）

答案:對Itisappropriatetoaskforadoggybagwhenyouareaguestatabusinessdinner.（）

答案:錯Couldyouforaminute?I’lltransferyourcall.（）

答案:hangonThemaingoalofbusinessmarketingis_______.（）

答案:ToacquireandkeepcustomersAphysical,concreteproductyoucantouchis_______.（）

答案:agoodAgoodwaytocontrolwanderingconversationisto______.（）

答案:aska“back-on-track”questionI'mafraidthatIhaveto__________myappointment.（）

答案:cancel5、Whatisthebesttitleforthepassage?

答案:conferencesecret4、WhatisnotthebenefitofsettingSMARTgoal?

答案:toensureyourjob3、Whatisnot

SMARTgoals?

答案:Ambitiousgoal2、Howtoplanaheadofbusinessconference?

答案:planagenda1、Howtohelpfeellessstressedbeforeattendingtobusinessconference?

答案:Wellprepared5、Pleasefilltheblankwithproperwords.

答案:mid-range4、Pleasefilltheblankwithproperwords.

答案:hungry3、Pleasefilltheblankwithproperwords.

答案:early2、Pleasefilltheblankwithproperwords.

答案:lookover1、Pleasefilltheblankwithproperwords.

答案:standers5、Howcanweknowthestaffofthecompany?

答案:bystaffpages4、Fromthecompany’swebsite,whatcanwelearnfrom?

答案:theresponsibilitiesofrole3、Thebesttoneofyouinconversationwithinterviewersshouldbe:

答案:Confident2、Inyourin-personjobinterview,itisimportanttoconsider:

答案:yourtargetroleinthecompany1、Toprepareforyourinterview,youdon’tneedtoconsider:

答案:Breakfast5、WhichofthefollowingisNOTnecessaryforthereceptioniststoknowthemall?

答案:Officedecoration4、Whatisthemostimportant

aspectinthereceptionarea?

答案:Tidyworkspace3、Howtoleaveapositiveimpressiontotheclient?

答案:Welcomingguestswarmlyandwithasmile2、Whichofthefollowingisatthetopofthelistofdesirablequalitiesforareceptionist?

答案:Goodcommunicationskills1、Whatisthereadingmaterialmainlyabout?

答案:AfewskillstobuildrelationshipswithclientsWhentellingpeopleaboutyourjob,youneedtoaccentuatethepositiveaspectsratherthanthenegativeones.（）

答案:對Weshouldtreateverycallerwiththeutmostcourtesyandrespectbygivinghimyourundividedattention.（）

答案:對Ifaproduct/serviceistobemarketedinseveralcountries,psychographicsegmentationanalysiswouldbeimportantindevelopinganeffectivemarketingstrategy.（）

答案:對Sincethereceptionististhefirstpersontogreetvisitorsastheycomethroughthedoor,sheshouldbewellgroomedandwearstandardbusinessattire.（）

答案:對Inordertokeepyourclienthappy,itisvitaltohandlehiscomplainsinnotime.（）

答案:對Thepersonwhoisinchargeofthemeetingisthepersonwhotakestheminutes.（）

答案:錯Marketresearchcannotgiveabusinessapictureofwhatkindsofnewproductsorservicesnaybringaprofit.（）

答案:錯Passengerscancarrydangerousarticlessuchas,weapons,explosives,orinflammablesontotheplane.（）

答案:錯Onceyouhavefixedyourappointmentwithabusinesspartner,telephoneacoupleofdaysbeforehandtoconfirmthedetailsofyourmeeting.（）

答案:對Receptionistsmustspeakclearlyandslowly,andshouldnothavefood,beveragesorgumintheirmouthswhilespeakingtocallers.（）

答案:對Whenmeetingvisitorsattheairport,youmaynotsay:（）

答案:Thankyouforcallingus.Whatareessentialinacompanyvisit？（）

答案:Alloftheabove“Ferrari”makeproductsorofferservicesin_________.（）

答案:SportscarUsuallyspeaking,whenshouldwegettotheairportfortheinternationalflight?（）

答案:2hoursbeforetakingoffI'mgladtohavethe_______ofmeetingyouinmyhometown.（）

答案:pleasureWearepleasedtoinformyouthattheitemyourequestedcanbesupplied____.（）

答案:fromstockIfyouaremeetingwithanewcustomer,youusuallystartwithsomesmalltalks.Youcanchooseallthefollowingexcept_________.（）

答案:Howmuchdoyouearnayear?Whichofthefollowingsentencepatternisinappropriatewhentouringthecompany?（）

答案:Wouldyouliketohaveacupofcoffee?Whichofthefollowingisnotappropriatetoansweracall？（）

答案:Howareyoutoday?Nowwe’llbeservingdrinks.Pleasepulldownyour______table.（）

答案:trayWhichofthefollowingisnottoaskforthepurposeofthevisit?（）

答案:Excusemeforawhile.Whenansweringtelephone,youshouldpresentafriendlyattitude______.（）

答案:toeverycallerWhenyoutakeatelephonemessage,youshould______.（）

答案:alloftheaboveI_______aloteveryyearonbusiness,butthisismyfirstvisittoyourcountry.（）

答案:travelYoushouldsay“I’msorry”onlywhen______.（）

答案:alloftheaboveOnemoment,please.I’llyourcall.（）

答案:transferWhichonecouldbethebestwaytotakeamessage？（）

答案:CanIleaveMr.Smithamessage?We_______verymuchthatyouhavecometovisitourcompany.（）

答案:appreciateWehaveto____________,beforegoingthroughtheSecurityInspection.（）

答案:alloftheaboveThefirmhandshakewitheyecontactandsmilingisangestureofcommunicationforanyperson,maleorfemale,____tomakeanimpression.（）

答案:desiringGenerallythelargerthenumberofpeoplepresentinmeetings,thegreaterthedegreeofformalityofthemeeting.（）

答案:對Whichofthefollowingsentencepatternscanbeusedtoopenameeting?（）

答案:Alloftheabove.Whichfacilitiesarenotoftenusedinmeetings?（）

答案:NoneoftheaboveDuringtheclosingremarks,thepersonholdingthemeetingshouldintroducenewstaffmembersorguestspeakers.（）

答案:錯Oncetheagendaisprepared,thenextstepistoactuallysticktoit.Makesureyoustickwiththeallocatedtimelimitforeachtopic.（）

答案:對Onceyou’velaunchedyourproduct,immediatelystartanalyzingsalesfiguresanddatatofigureouthowtosustainthelaunchmomentum.（）

答案:對Whenpresentingaproductorservice,youneedhighlightthefeaturesoftheproductorserviceyouwanttheaudiencetofocuson.（）

答案:對“Canon”offerservicesin（）

答案:Camera&photographerWhenmakingacompanytour,thefollowingsentencepatternsareappropriateEXCEPT（）

答案:Formoredetails,pleasecontactusassoonaspossible.Productpresentationsarenotimportantinsellingyourproducttoprospectivecustomers.（）

答案:對WhichofthefollowingquestionisnotaskedbytheCustomsofficers?（）

答案:Howdoyouwanttofly,economyorfirstclass?Businesstravelisundertakenforleisurepurposeoroverseasstudypurpose.（）

答案:錯Marketingresearchandbusinessnegotiationsarecommonactivitieswhenundertakingbusinesstravel（）

答案:對Inmoderninternationalbusiness,progressionupthecareerladderoftenbringswithitanobligationtotravelmorefrequently.（）

答案:對Whichofthefollowingsentencehasasimilarmeaningwith“CanIhand-carrythisbriefcase?”（）

答案:CanItakethisbriefcaseontheplane?Tryalittleofeverythinganddonottakealotofanythingonbusinessdinners.（）

答案:對Businessdinnerisanidealwaywhichcancombineentertainmentwithbusinesscommunicationproperly.（）

答案:對Theimageyouprojectoverthetableservesasapreliminaryimpressiononyourclients.（）

答案:對WhichisnotthetraditionalChinesefood?（）

答案:SpaghettiWhenrespondingto“Whatwouldyourecommend?”youcansay（）

答案:Well,today’sspecialtyis...Inbusiness,thereceptionististhefirstpointofcontactforcustomers.（）

答案:對ThefollowingmannersareappropriatewhengreetingclientsEXCEPT（）

答案:MakecomplainsWhengivingvisitorspecificinformation,youcansay（）

答案:Sorry,thedirectorisawayonbusiness.Fromtradeshowstofactoryfloorsandintotheoffice,yourguestsneednottobeshownaround.（）

答案:錯Receptionistshouldkeepthereceptionarea