PartIIIMakingTelephonecall

A:MayIspeaktoHelen,please?B:Speaking.A:Hi,Helen,ThisisPeterspeaking.B:What’sup,Peter?A:Fine,thankyou,andyou?B:I’mdoingwelltoo.A:I’mcallingtoaskyouifyoucancomeovernextSunday.We’rehavinganopenhouse.B:Oh,howwonderful.I’dbehappytocome.1.AnsweringthephoneTelephone/Mobilephonerings…Hello?/Hey!/What’sup?(informal)…..speaking.Thankyouforcalling…..HowcanIhelpyou?Doctor'soffice/Teachers’office…______________________________________________2.IntroducingyourselfHey,George.It'sLisacalling.(informal)Hello,thisisJuliecalling.Hi,it'sGerryfromthedentist'soffice.Thisisshe/he.Speaking.(Thepersonansweringsaysthisifthecallerdoesnotrecognizehisvoice.)Well,it’sme!_________________________________________________3.AskingtospeakwithsomeoneIsFredin/home?(informal)IsJacksonthere,please?(informal)CanItalktoyoursister?(informal)MayIspeakwithMr.Green,please?Wouldthedoctorbein/available?_____________________________________________4.ConnectingsomeoneJustasecond.I'llgethim.(informal)Hangononesecond.(informal)PleaseholdandI'llputyouthroughtohisoffice.Onemoment/holdonplease._______________________________________________Sorry,buthecan’tcometothephonerightnow.I'msorry,she'stiedupatthemoment.I'msorry,shehascompanyatthistime.Wouldyouliketohold?

Wannahold?Wanna=Doyouwantto5.MakingspecialrequestsCouldyoupleaserepeatthat?Wouldyoumindspellingthatforme?Couldyouspeakupalittleplease?Canyouspeakalittleslowerplease.Icannotfollowyou(MyEnglishisnotsogood).Canyoucallmeback?Ithinkwehaveabadconnection.Canyoupleaseholdforaminute?Ihaveanothercall.6.TakingamessageforsomeoneSammy'snotin.Who'sthat?(informal)I'msorry,Lisa'snothereatthemoment.CanIaskwho'scalling?I'mafraidhe'ssteppedout.Wouldyouliketoleaveamessage?He'sonlunchrightnow.Isthereanymessage?Howcanhegetaholdofyou?Howcanhegetintouchwithyou?Howcanhegetincontactwithyou?MayIhaveyournumber/name?7.LeavingamessagewithsomeoneYes,canyoutellhimhiswifecalled,please.Yes,it'sJamesfromCanada.PleasetellhimthatGeorgecalled.Whendoyouexpectherbackintheoffice?Whenishecomingback?Whattimedoyouthinkhe'llbeback?=PleasetellhimtocallGeorge..________________________________________________Thanks,couldyouaskhimtocallBrianwhenhegetsin?Doyouhaveapenhandy.Idon'tthinkhehasmynumber.Thanks.Mynumberis222-3456,extension12.GetbackhomeAreyoureadyforwriting?8.ConfirminginformationDidyousay555-65776CharlesSt.?YousaidyournamewasJohn,right?a.Letmerepeatthatjusttomakesure.Wouldyoupleasespellyourname?I'lllethimknowyoucalled.=I'llmakesurehegetsthemessage.Yougetit!b.ShallIhavehimcallyouback?Wanthimtocallyouback?Okay,I'vegotitalldown._______________________________________Telephonemessage

2:30p.m.,ThursdayDearMr.Jones,

ComradeChenHuaoftheForeignLanguageDepartmenthasjustrungyouupsayingthathewillbeexpectingyouinhisofficeataboutteno'clocktomorrowmorning.Pleasegivehimaringifthistimedoesnotsuityou.

XuHui

TaskYouwilllistentoaconversationontelephone.AfterthatyouwouldbeexpectedtowritedownatelephonemassageforMr.wang.5:20p.m.,MondayDearMr.Wang,Ms.Janehasjustrungyouup,pleasecallherback.Hernumberis52644536.Frank9.Finishingaconversation=Well,IguessIbettergetgoing.Talktoyousoon.Thanksforcalling.Byefornow.Ihaveanothercallcomingthrough.I'dbettergetoffthephone.I'mafraidthat'smyotherline.Nicetalkingtoyou.Bye.Igotta(=haveto/gotto)go.(informal)10.ListeningtoanansweringmachineHello.You'vereached222-6789.Pleaseleaveadetailedmessageafterthebeep.Thankyou.Hi,thisisElizabeth.I'msorryI'mnotavailabletotakeyourcallatthistime.LeavemeamessageandI'llgetbacktoyouassoonasIcan.PrivatenumberThankyouforcallingDr.Lee'soffice.Ourhoursare9am-5pm,Monday-Friday.Pleasecallbackduringthesehours,orleaveamessageafterthetone.Ifthisisanemergencypleasecallthehospitalat333-7896

Publicnumber11.LeavingamessageonanansweringmachineHeyMike.It'sYuki.Callme!(informal)Hello,thisisRickycallingforMike.Couldyoupleasereturnmycallassoonaspossible,Mynumberis334-5689.Thankyou.HelloMaxwell.ThisisMarinafromthedo