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Chapter02-Competitiveness,Strategy,andProductivity
3.
<1>
<2>
<3>
<4>
<5>
<6>
<7>
Week
Output
WorkerCost@
$12x40
OverheadCost@1.5
MaterialCost@$6
TotalCost
MFP<2><6>
1
30,000
2,880
4,320
2,700
9,900
3.03
2
33,600
3,360
5,040
2,820
11,220
2.99
3
32,200
3,360
5,040
2,760
11,160
2.89
4
35,400
3,840
5,760
2,880
12,480
2.84
*refertosolvedproblem#2
Multifactorproductivitydroppedsteadilyfromahighof3.03toabout2.84.
4. a. Before:805=16cartsperworkerperhour.
After:844=21cartsperworkerperhour.
b. Before:<$10x5=$50>+$40=$90;hence80÷$90=.89carts/$1.
After:<$10x4=$40>+$50=$90;hence84÷$90=.93carts/$1.
c. Laborproductivityincreasedby31.25%<<21-16>/16>.
Multifactorproductivityincreasedby4.5%<<.93-.89>/.89>.
*MachineProductivity
Before:80÷40=2carts/$1.
After:84÷50=1.68carts/$1.
Productivityincreasedby-16%<<1.68-2>/2>
Chapter03-ProductandServiceDesign
6. StepsforMakingCashWithdrawalfromanATM
1. InsertCard:MagneticStripShouldbeFacingDown
2. WatchScreenforInstructions
3. SelectTransactionOptions:
1> Deposit
2> Withdrawal
3> Transfer
4> Other
4. EnterInformation:
1> PINNumber
2> SelectaTransactionandAccount
3> EnterAmountofTransaction
5. Deposit/Withdrawal:
1> Deposit—placeinanenvelope<whichyou’llfindnearorintheATM>andinsertitintothedepositslot
2> Withdrawal—liftthe"WithdrawalDoor,"beingcarefultoremoveallcash
6. Removecardandreceipt<whichservesasthetransactionrecord>
8.
Technical
Requirements
Ingredients
Handling
Preparation
CustomerRequirements
Taste
√
√
Appearance
√
√
√
Texture/consistency
√
√
Chapter04-StrategicCapacityPlanningforProductsandServices
2.
Actualoutput=.8<Effectivecapacity>
Effectivecapacity=.5<Designcapacity>
Actualoutput=<.5><.8><Effectivecapacity>
Actualoutput=<.4><Designcapacity>
Actualoutput=8jobs
Utilization=.4
10. a. Given: 10hrs.or600min.ofoperatingtimeperday.
250daysx600min.=150,000min.peryearoperatingtime.
Totalprocessingtimebymachine
Product
A
B
C
1
48,000
64,000
32,000
2
48,000
48,000
36,000
3
30,000
36,000
24,000
4
60,000
60,000
30,000
Total
186,000
208,000
122,000
Youwouldhavetobuytwo"A"machinesatatotalcostof$80,000,ortwo"B"machinesatatotalcostof$60,000,orone"C"machineat$80,000.
b. Totalcostforeachtypeofmachine:
A<2>:186,000min60=3,100hrs.x$10=$31,000+$80,000=$111,000
B<2>:208,00060=3,466.67hrs.x$11=$38,133+$60,000=$98,133
C<1>:122,00060=2,033.33hrs.x$12=$24,400+$80,000=$104,400
Buy2Bs—thesehavethelowesttotalcost.
Chapter05-ProcessSelectionandFacilityLayout
3
a
d
f
7
5
2
b
4
c
4
e
9
h
5
i
6
g
3.
Desiredoutput=4
Operatingtime=56minutes
Task
#ofFollowingtasks
PositionalWeight
A
4
23
B
3
20
C
2
18
D
3
25
E
2
18
F
4
29
G
3
24
H
1
14
I
0
5
a. Firstrule:mostfollowers.Secondrule:largestpositionalweight.
AssemblyLineBalancingTable<CT=14>
WorkStation
Task
TaskTime
TimeRemaining
FeasibletasksRemaining
I
F
5
9
A,D,G
A
3
6
B,G
G
6
–
–
II
D
7
7
B,E
B
2
5
C
C
4
1
–
III
E
4
10
H
H
9
1
–
IV
I
5
9
–
b. Firstrule:Largestpositionalweight.
AssemblyLineBalancingTable<CT=14>
WorkStation
Task
TaskTime
TimeRemaining
FeasibletasksRemaining
I
F
5
9
A,D,G
D
7
2
–
II
G
6
8
A,E
A
3
5
B,E
B
2
3
–
III
C
4
10
E
E
4
6
–
IV
H
9
5
I
I
5
–
c.
a
b
d
c
f
e
g
h
4.
a. l.
2. MinimumCt=1.3minutes
Task
Followingtasks
a
4
b
3
c
3
d
2
e
3
f
2
g
1
h
0
WorkStation
Eligible
Assign
TimeRemaining
IdleTime
I
a
A
1.1
b,c,e,<tie>
B
0.7
C
0.4
E
0.3
0.3
II
d
D
0.0
0.0
III
f,g
F
0.5
G
0.2
0.2
IV
h
H
0.1
0.1
0.6
3.
4.
b. 1.
2. Assigna,b,c,d,andetostation1:2.3minutes[noidletime]
Assignf,g,andhtostation2:2.3minutes
3.
4.
7.
1
5
4
3
8
7
6
2
Chapter06-WorkDesignandMeasurement
3.
Element
PR
OT
NT
AFjob
ST
1
.90
.46
.414
1.15
.476
2
.85
1.505
1.280
1.15
1.472
3
1.10
.83
.913
1.15
1.050
4
1.00
1.16
1.160
1.15
1.334
Total4.332
8.
A=24+10+14=48minutesper4hours
9.
a.
Element
PR
OT
NT
A
ST
1
1.10
1.19
1.309
1.15
1.505
2
1.15
.83
.955
1.15
1.098
3
1.05
.56
.588
1.15
.676
b.
c. e=.01minutes
Chapter07-LocationPlanningandAnalysis
1.
Factor
Localbank
Steelmill
Foodwarehouse
Publicschool
1.
Convenienceforcustomers
H
L
M–H
M–H
2.
Attractivenessofbuilding
H
L
M
M–H
3.
Nearnesstorawmaterials
L
H
L
M
4.
Largeamountsofpower
L
H
L
L
5.
Pollutioncontrols
L
H
L
L
6.
Laborcostandavailability
L
M
L
L
7.
Transportationcosts
L
M–H
M–H
M
8.
Constructioncosts
M
H
M
M–H
Location<a>
Location<b>
4.
Factor
A
B
C
Weight
A
B
C
1.
BusinessServices
9
5
5
2/9
18/9
10/9
10/9
2.
CommunityServices
7
6
7
1/9
7/9
6/9
7/9
3.
RealEstateCost
3
8
7
1/9
3/9
8/9
7/9
4.
ConstructionCosts
5
6
5
2/9
10/9
12/9
10/9
5.
CostofLiving
4
7
8
1/9
4/9
7/9
8/9
6.
Taxes
5
5
5
1/9
5/9
5/9
4/9
7.
Transportation
6
7
8
1/9
6/9
7/9
8/9
Total
39
44
45
1.0
53/9
55/9
54/9
Eachfactorhasaweightof1/7.
a.
CompositeScores
39
44
45
7
7
7
BorCisthebestandAisleastdesirable.
b.
BusinessServicesandConstructionCostsbothhaveaweightof2/9;theotherfactorseachhaveaweightof1/9.
5x+2x+2x=1x=1/9
c.
CompositeScores
A
B
C
53/9
55/9
54/9
BisthebestfollowedbyCandthenA.
5.
Location
x
y
A
3
7
B
8
2
C
4
6
D
4
1
E
6
4
Totals
25
20
EQ\O<,x>
=
xi
=
25
=5.0
EQ\O<,y>
=
yi
=
20
=4.0
n
5
n
5
Hence,thecenterofgravityisat<5,4>andthereforetheoptimallocation.
Chapter08-ManagementofQuality
1.
Checksheet
WorkType
Frequency
LubeandOil
12
Brakes
7
Tires
6
Battery
4
Transmission
1
Total
30
12
7
6
4
1
Lube&Oil
Brakes
Tires
Battery
Trans.
Pareto
break lunch break
3
2
1
0
2
.
Therunchartsseemstoshowapatternoferrorspossiblylinkedtobreaktimesortheendoftheshift.Perhapsworkersarebecomingfatigued.Ifso,perhapstwo10minutebreaksinthemorningandagainintheafternooninsteadofone20minutebreakcouldreducesomeerrors.Also,errorsareoccurringduringthelastfewminutesbeforenoonandtheendoftheshift,andthoseperiodsshouldalsobegivenmanagement’sattention.
Poweroff
Person
Lamp
Missing
Didn’tturn
completelyon
Not
pluggedin
Outlet
defective
Defective
Burnedout
Loose
Lampfailstolight
Other
Cord
4
Chapter9-QualityControl
4.
Sample
Mean
Range
1
79.48
2.6
MeanChart:
EQ\O<=,X>
±A2
EQ\O<,R>
=79.96±0.58<1.87>
2
80.14
2.3
=79.96±1.08
3
80.14
1.2
UCL=81.04,LCL=78.88
4
79.60
1.7
RangeChart: UCL=D4
EQ\O<,R>
=2.11<1.87>=3.95
5
80.02
2.0
LCL=D3
EQ\O<,R>
=0<1.87>=0
6
80.38
1.4
[Bothchartssuggesttheprocessisincontrol:Neitherhasanypointsoutsidethelimits.]
6. n=200 ControlLimits=
Thus,UCLis.0234andLCLbecomes0.
Sincen=200,thefractionrepresentedbyeachdatapointishalftheamountshown.E.g.,1defective=.005,2defectives=.01,etc.
Sample10istoolarge.
7. Controllimits:
UCLis16.266,LCLbecomes0.
Allvaluesarewithinthelimits.
14.LetUSL=UpperSpecificationLimit,LSL=LowerSpecificationLimit,
=Processmean,=Processstandarddeviation
ForprocessH:
ForprocessK:
Assumingtheminimumacceptableis1.33,since1.0<1.33,theprocessisnotcapable.
ForprocessT:
Since1.33=1.33,theprocessiscapable.
Chapter10-AggregatePlanningandMasterScheduling
7.a. Nobacklogsareallowed
Period
Mar.
Apr.
May
Jun.
July
Aug.
Sep.
Total
Forecast
50
44
55
60
50
40
51
350
Output
Regular
40
40
40
40
40
40
40
280
Overtime
8
8
8
8
8
3
8
51
Subcontract
2
0
3
12
2
0
0
19
Output-Forecast
0
4
–4
0
0
3
–3
Inventory
Beginning
0
0
4
0
0
0
3
Ending
0
4
0
0
0
3
0
Average
0
2
2
0
0
1.5
1.5
7
Backlog
0
0
0
0
0
0
0
0
Costs:
Regular
3,200
3,200
3,200
3,200
3,200
3,200
3,200
22,400
Overtime
960
960
960
960
960
360
960
6,120
Subcontract
280
0
420
1,680
280
0
0
2,660
Inventory
0
20
20
0
0
15
15
70
Total
4,440
4,180
4,600
5,840
4,440
3,575
4,175
31,250
b. Levelstrategy
Period
Mar.
Apr.
May
Jun.
July
Aug.
Sep.
Total
Forecast
50
44
55
60
50
40
51
350
Output
Regular
40
40
40
40
40
40
40
280
Overtime
8
8
8
8
8
8
8
56
Subcontract
2
2
2
2
2
2
2
14
Output-Forecast
0
6
–5
–10
0
10
–1
Inventory
Beginning
0
0
6
1
0
0
1
Ending
0
6
1
0
0
1
0
Average
0
3
3.5
.5
0
.5
.5
8
Backlog
0
0
0
9
9
0
0
18
Costs:
Regular
3,200
3,200
3,200
3,200
3,200
3,200
3,200
22,400
Overtime
960
960
960
960
960
960
960
6,720
Subcontract
280
280
280
280
280
280
280
1,960
Inventory
30
35
5
0
5
5
80
Backlog
180
180
360
Total
4,440
4,470
4,475
4,625
4,620
4,445
4,445
31,520
8.
Period
1
2
3
4
5
6
Total
Forecast
160
150
160
180
170
140
960
Output
Regular
150
150
150
150
160
160
920
Overtime
10
10
0
10
10
10
50
Subcontract
0
0
10
10
0
0
20
Output-Forecast
0
10
0
–10
0
0
Inventory
Beginning
0
0
10
10
0
0
Ending
0
10
10
0
0
0
Average
0
5
10
5
0
0
20
Backlog
0
0
0
0
0
0
0
Costs:
Regular
7,500
7,500
7,500
7,500
8,000
8,000
46,000
Overtime
750
750
0
750
750
750
3,750
Subcontract
0
0
800
800
0
0
1,600
Inventory
20
40
20
80
Backlog
0
0
0
0
0
0
Total
8,250
8,270
8,340
9,070
9,050
8,750
51,430
Chapter11-MRPandERP
1.a.
F: 2
G: 1
H: 1
J: 2x2=4
L: 1x2=2
A: 1x4=4
D: 2x4=8
J: 1x2=2
D: 1x2=2
Totals:F=2;G=1;H=1;J=6;D=10;L=2;A=4
Stapler
TopAssembly
BaseAssembly
Cover
Spring
SlideAssembly
Base
StrikePad
RubberPad2
Slide
Spring
b.
4.
Master
Schedule
Day
Beg.Inv.
1
2
3
4
5
6
7
Quantity
100
150
200
Table
Beg.Inv.
1
2
3
4
5
6
7
Grossrequirements
100
150
200
Scheduledreceipts
Projectedonhand
Netrequirements
100
150
200
Planned-orderreceipts
100
150
200
Planned-orderreleases
100
150
200
WoodSections
Beg.Inv.
1
2
3
4
5
6
7
Grossrequirements
200
300
400
Scheduledreceipts
100
Projectedonhand
100
100
Netrequirements
100
300
400
Planned-orderreceipts
100
300
400
Planned-orderreleases
400
400
Braces
Beg.Inv.
1
2
3
4
5
6
7
Grossrequirements
300
450
600
Scheduledreceipts
Projectedonhand
60
60
60
60
Netrequirements
240
450
600
Planned-orderreceipts
240
450
600
Planned-orderreleases
240
450
600
Legs
Beg.Inv.
1
2
3
4
5
6
7
Grossrequirements
400
600
800
Scheduledreceipts
Projectedonhand
120
120
120
120
88
88
71
Netrequirements
280
600
800
Planned-orderreceipts
308
660
880
Planned-orderreleases
968
880
10.
Week
1
2
3
4
Material
40
80
60
70
Week
1
2
3
4
Laborhr.
160
320
240
280
Mach.hr.
120
240
180
210
a.Capacityutilization
Week
1
2
3
4
Labor
53.3%
106.7%
80%
93.3%
Machine
60%
120%
90%
105%
b. Capacityutilizationexceeds100%forbothlaborandmachineinweek2,andformachinealoneinweek4.
Productioncouldbeshiftedtoearlierorlaterweeksinwhichcapacityisunderutilized.Shiftingtoanearlierweekwouldresultinaddedcarryingcosts;shiftingtolaterweekswouldmeanbackordercosts.
Anotheroptionwouldbetoworkovertime.Laborcostwouldincreaseduetoovertimepremium,aprobabledecreaseinproductivity,andpossibleincreaseinaccidents.
Chapter12-InventoryManagement
2. Thefollowingtablecontainsfiguresonthemonthlyvolumeandunitcostsforarandomsampleof16itemsforalistof2,000inventoryitems.
Dollar
Item
UnitCost
Usage
Usage
Category
K34
10
200
2,000
C
K35
25
600
15,000
A
K36
36
150
5,400
B
M10
16
25
400
C
M20
20
80
1,600
C
Z45
80
250
16,000
A
F14
20
300
6,000
B
F95
30
800
24,000
A
F99
20
60
1,200
C
D45
10
550
5,500
B
D48
12
90
1,080
C
D52
15
110
1,650
C
D57
40
120
4,800
B
N08
30
40
1,200
C
P05
16
500
8,000
B
P09
10
30
300
C
a. Seetable.
b. Toallocatecontrolefforts.
c. Itmightbeimportantforsomereasonotherthandollarusage,suchascostofastockout,usagehighlycorrelatedtoanAitem,etc.
3. D=1,215bags/yr.
S=$10
H=$75
a.
b. Q/2=18/2=9bags
c.
d.
e. Assumingthatholdingcostperbagincreasesby$9/bag/year
Q=17bags
Increaseby[$1,428.71–$1,350]=$78.71
4. D=40/dayx260days/yr.=10,400packages
S=$60H=$30
a.
b.
c. Yes
d.
TC200=3,000+3,120=$6,120
6,120–6,118.82<only$1.18higherthanwithEOQ,so200isacceptable.>
7. H=$2/month
S=$55
D1=100/month<months1–6>
D2=150/month<months7–12>
a.
b. TheEOQmodelrequiresthis.
c. Discountof$10/orderisequivalenttoS–10=$45<revisedorderingcost>
1–6 TC74= $148.32
7–12 TC91= $181.66
10. p=50/ton/day
D=20tons/dayx200days/yr.=4,000tons/yr.
u=20tons/day
200days/yr.
S=$100
H=$5/tonperyr.
a.
b.
Averageistons[approx.3,098bags]
c. Runlength=
d. Runsperyear=
e. Q=258.2
TC=
TCorig. =$1,549.00
TCrev. =$774.50
Savingswouldbe $774.50
15.
Range
P
H
Q
D=4,900seats/yr.
0–999
$5.00
$2.00
495
H=.4P
1,000–3,999
4.95
1.98
497NF
S=$50
4,000–5,999
4.90
1.96
500NF
6,000+
4.85
1.94
503NF
CompareTC495withTCforalllowerpricebreaks:
TC495=
495
<$2>+
4,900
<$50>+$5.00<4,900>=$25,490
2
495
TC1,000=
1,000
<$1.98>+
4,900
<$50>+$4.95<4,900>=$25,490
2
1,000
TC4,000=
4,000
<$1.96>+
4,900
<$50>+$4.90<4,900>=$27,991
2
4,000
TC6,000=
6,000
<$1.94>+
4,900
<$50>+$4.85<4,900>=$29,626
2
6,000
495 497 500 503 1,000 4,000 6,000
Quantity
TC
Hence,onewouldbeindifferentbetween495or1,000units
22.
d =30gal./day
ROP =170gal.
LT =4days,
ss=Z
EQ\O<d>
LT=50gal
Risk =9% Z=1.34
Solving,
EQ\O<d>
LT=37.31
3% Z=1.88,ss=1.88x37.31=70.14gal.
Chapter13-JITandLeanOperations
1.
N =?
N=
DT<1+X>
D =80piecesperhour
C
T =75min.=1.25hr.
=
80<1.25><1.35>
=3
C =45
45
X =.35
4. Thesmallestdailyquantityevenlydivisibleintoallfourquantitiesis3.Therefore,usethreecycles.
Product
Dailyquantity
Unitspercycle
A
21
21/3=7
B
12
12/3=4
C
3
3/3=1
D
15
15/3=5
5.
a.Cycle1 2 3 4
A 6 6 5 5
B 3 3 3 3
C 1 1 1 1
D 4 4 5 5
E 2 2 2 2
b.Cycle1 2
A 11 11
B 6 6
C 2 2
D 8 8
E 4 4
c.4cycles=lowerinventory,moreflexibility
2cycles=fewerchangeovers
7. Netavailabletime=480–75=405.Takttime=405/300unitsperday=1.35minutes.
Chapter15-Scheduling
6.
a.
FCFS:A–B–C–D
SPT:D–C–B–A
EDD:C–B–D–A
CR:A–C–D–B
FCFS:
Jobtime
Flowtime
Duedate
Days
Job
<days>
<days>
<days>
tardy
A
14
14
20
0
B
10
24
16
8
C
7
31
15
16
D
6
37
17
20
37
106
44
SPT:
Jobtime
Flowtime
Duedate
Days
Job
<days>
<days>
<days>
tardy
D
6
6
17
0
C
7
13
15
0
B
10
23
16
7
A
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