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2022INTERIMRESULTSPRESENTATION
25August2022
2
Disclaimer
Thisdocument(“document”)hasbeenpreparedbyAIAGroupLimited(the“Company”,andtogetherwithitssubsidiaries,“AIA”orthe“Group”or“AIAGroup”)solelyforuseatthepresentationheldinconnectionwiththeannouncementoftheCompany’sfinancialresults(the“Presentation”).Referencesto“document”inthisdisclaimershallbeconstruedtoincludeanyoralcommentary,statements,questions,answersandresponsesatthePresentation.
Norepresentationorwarrantyexpressedorimpliedismadeasto,andnorelianceshouldbeplacedon,thefairness,accuracy,completenessorcorrectnessoftheinformationoropinionscontainedherein.Theinformationandopinionscontainedhereinaresubjecttochangewithoutnotice.Theaccuracyoftheinformationandopinionscontainedinthisdocumentisnotguaranteed.NoneoftheCompanynoranyofitsaffiliatesoranyoftheirdirectors,officers,employees,advisersorrepresentativesshallhaveanyliabilitywhatsoever(innegligenceorotherwise)foranylosshowsoeverarisingfromanyinformationcontainedorpresentedinthisdocumentorotherwisearisinginconnectionwiththisdocument.
Thisdocumentcontainscertainforward-lookingstatementsrelatingtotheCompanythatarebasedonthebeliefsoftheCompany’smanagementaswellasassumptionsmadebyandinformationcurrentlyavailabletotheCompany’smanagement.Theseforward-lookingstatementsare,bytheirnature,subjecttosignificantrisksanduncertainties.Whenusedinthisdocument,thewords“anticipate”,“believe”,“could”,“estimate”,“expect”,“goingforward”,“intend”,“may”,“ought”andsimilarexpressions,astheyrelatetotheCompanyortheCompany’smanagement,areintendedtoidentifyforward-lookingstatements.Theseforward-lookingstatementsreflecttheCompany’sviewsasofthedateofthePresentationwithrespecttofutureeventsandarenotaguaranteeoffutureperformanceordevelopments.Youarestronglycautionedthatrelianceonanyforward-lookingstatementsinvolvesknownandunknownrisksanduncertainties.Actualresultsandeventsmaydiffermateriallyfrominformationcontainedintheforward-lookingstatements.TheCompanyassumesnoobligationtoupdateorotherwiserevisetheseforward-lookingstatementsfornewinformation,eventsorcircumstancesthatoccursubsequenttothedateofthePresentation.
Thisdocumentdoesnotconstituteorformpartof,andshouldnotbeconstruedas,anoffertosellorissueorthesolicitationofanoffertobuyoracquiresecuritiesoftheCompanyoranyofitssubsidiariesinanyjurisdictionoraninducementtoenterintoinvestmentactivity.Nopartofthisdocument,northefactofitsdistribution,shallformthebasisoforberelieduponinconnectionwithanycontractorcommitmentwhatsoever.NosecuritiesoftheCompanymaybesoldintheUnitedStatesortoU.S.personsexceptpursuanttoanexemptionfrom,orinatransactionnotsubjectto,theregistrationrequirementsoftheU.S.SecuritiesActof1933,asamended.InHongKong,nosharesoftheCompanymaybeofferedbytheCompanytothepublicunlessaprospectusinconnectionwiththeofferingforsaleorsubscriptionofsuchshareshasbeenauthorisedbyTheStockExchangeofHongKongLimitedforregistrationbytheRegistrarofCompaniesundertheprovisionsoftheCompaniesOrdinanceandhasbeensoregistered.
Theinformationhereinisgiventoyousolelyforyourownuseandinformation,andnopartofthisdocumentmaybecopiedorreproduced,orredistributedorpassedon,directlyorindirectly,toanyotherperson(whetherwithinoroutsideyourorganisation/firm)inanymannerorpublished,inwholeorinpart,foranypurpose.Thedistributionofthisdocumentmayberestrictedbylaw,andpersonsintowhosepossessionthisdocumentcomesshouldinformthemselvesabout,andobserve,anysuchrestrictions.
Throughoutthisdocument,inthecontextofourreportablesegments,HongKongreferstooperationsintheHongKongSpecialAdministrativeRegionandtheMacauSpecialAdministrativeRegion;SingaporereferstooperationsinSingaporeandBrunei;andOtherMarketsreferstooperationsinAustralia,Cambodia,India,Indonesia,Myanmar,NewZealand,thePhilippines,SouthKorea,SriLanka,Taiwan(China)andVietnam.
3
1
2
3
Agenda
BUSINESSHIGHLIGHTS
LeeYuanSiong,GroupChiefExecutiveandPresident
FINANCIALRESULTS
GarthJones,GroupChiefFinancialOfficer
AIA’SINTEGRATEDHEALTHSTRATEGY
LeeYuanSiong,GroupChiefExecutiveandPresident
BusinessHighlights
LeeYuanSiong
GroupChiefExecutiveandPresident
Notes:
(1)Growthratesareshownbeforethepaymentofthefinalshareholderdividendfor2021andadditionalreturnofcapitalthroughthesharebuy-backprogramme5
(2)OnacomparablebasisbeforetheeffectsfromtheearlyadoptionoftheHongKongRisk-basedCapital(HKRBC)regimeandthereleaseofadditionalresiliencemargins
(13)%
+3%(1)
Growth
VONB
$1,536m
EVEquity
$72.3b
+$3.6b
Over4months
Capital&Dividends
UFSG
$3,190m
+5%(2)
InterimDividendPerShare
40.28HKcents
+6%
FreeSurplus
$20.6b
CapitalReturnviaBuy-Back
$1.3b
1H2022ResilientFinancialPerformance
Earnings
OPAT
$3,223m
+4%
Shareholders’
AllocatedEquity
$46.8b
(2)%(1)
6
Note:VONBbasedonlocalstatutoryreservingandcapitalrequirements,beforethedeductionofunallocatedGroupOfficeexpensesandnon-controllinginterests
StrongMomentumin2Q;GroupVONBupinJune
AIAGroup
VONBYoY%
1Q22
Apr-22
Jun-22
May-22
AIAChina
VONBYoY%
Apr-22May-22Jun-22
RestofGroup
VONBYoY%
Apr-22May-22Jun-22
7
AIAChina:RecoveryasMovementRestrictionsEased
Short
Movement
Restrictions
andRapid
Reopening
Prolonged
Movement
Restrictions
andGradual
Reopening
Shenzhen
AgencyVONBYoY%
Mar-22Apr-22May-22
Suzhou
AgencyVONBYoY%
Mar-22Apr-22May-22
Guangzhou
AgencyVONBYoY%
Apr-22May-22Jun-22
Shanghai
AgencyVONBYoY%
Apr-22May-22Jun-22
MovementRestrictions
?Shenzhen:7daysinmid-March
?Guangzhou:8majordistrictsinApriland4inMay
MovementRestrictions
?Suzhou:MarchandApril
?Shanghai:ApriltoearlyJune
AIAChina
VONBYoY%
Apr-22May-22Jun-22Jul-22
Pre-COVID-19
+47%
AIAChina:FocusedonourUniqueGrowthOpportunity
DifferentiatedPremierAgency–StableandProductiveAgencyForce
TotalAgents
NewRecruits
+8%
Jan2020Jun20221H211H22
Pre-COVID-19
MDRTMembers(1)
+58%
2020
2022
Notes:
(1)Reflectsagentsachievingqualificationrequirementsovertheprioryear
(2)IncludingTianjin,Shijiazhuang,SichuanProvinceandHubeiProvince
#1MDRT
CompanyGlobally
>4,200
MDRTMembersin2022
GeographicalExpansion
Hubeilaunch
TianjinupgradeShijiazhuangupgrade
AIAChinasubsidiarisation
Henanpreparation
2021
2019
2020
2022YTD
Tianjinlaunch
Shijiazhuanglaunch
Sichuanlaunch
Hubeiapproval
ExcellentProgressinNewOperations(2)
AgencyVONB
ActiveAgents
+34%
1H21
1H22
1H211H22
8
9
AIAHongKong:VONBGrowthfromDomestic&MCVBusinesses
DomesticBusiness
RegainedMomentumasinitialOmicronwavesubsided
DomesticVONBYoY%
VONBGrowth
ofAIAHKfrombothagencyandpartnerships
in1H22
Apr-22May-22Jun-22
PremierAgency
MarketLeaderinAgencyDistribution
+27%
AgencyLeadersin1H22
#1MDRT
inHongKong
andMacau
+8%
Productivity
(ANPperActiveAgent)
2Q22vs1Q22
84%
VONBfromAgency
in1H22
MainlandChineseVisitor(MCV)Business
ExcellentVONBGrowthviaMacaubranch
MCVVONB
1H22VONBas%ofAIAHK
<10%
>90%
1H21
1H22
PartnershipDistribution
ExcellentPerformancedrivenbyBancassurance
PartnershipVONB
>30%
1H21
1H22
98%
BranchActiveRatio
inJun2022
MaterialContributor
VONBin1H22
Notes:ASEANincludesThailand,Singapore,Malaysia,Brunei,Cambodia,Indonesia,Myanmar,thePhilippinesandVietnam10
(1)BangkokBankinThailand,BCAinIndonesia,BPIinthePhilippines,PublicBankinMalaysiaandVPBankinVietnam
+17%
PartnershipDistribution
Top5DomesticBankPartners(1)VONB
2Q21
2Q22
DigitalPlatforminMalaysia
>500,000
Customersaddedsincelaunch,>70%werenotexistingcustomers
ASEAN
VONBYoY%
Apr-22May-22Jun-22
%of1H22VONB
~40%ASEAN
RestofGroup
ASEAN:StrongMomentumasDisruptionsEased
PremierAgency
CoreCompetitiveAdvantages
#1MDRT
acrossASEAN
+15%
+6%
+9%
MDRT
Agency
Newrecruits
members
leaders
(2Q22vs1Q22)
EnabledbyTechnology,DigitalandAnalytics
100%
96%
Onlinetraining
Policiesissued
completion
digitally
11
Note:
(1)Sources:regulatoryandindustrydisclosures.Basedonretailsumassuredasatendof2021
>35%
AgencyVONBgrowth
>1.5xNewrecruits
+87%MDRTmembers
>35%
Keypartners
VONBgrowth
ProductivityBranchactivation
DigitalPlatformPartners
>160%
BrokerVONBgrowth
Leading
Premier
Agency
Digitally-
Enabled
Bancassurance
Growing
Brokerand
DigitalPartners
DifferentiatedMulti-ChannelDistribution
India:ExcellentPerformancebyTataAIALife
High-QualityGrowth
VONB
+38%
1H21
1H22
#1
RetailProtectionPlayer(1)
#1
13-monthPersistency
12
Notes:
(1)AdjustedtoexcludetheimpactofAIA’sinvestment
(2)Asat30June2022,onC-ROSSIIbasis
Growingand
EnhancingNew
BusinessQuality
ImprovingFinancial
Positionand
CapitalEfficiency
AIAGroupSupportingDeliveryonCPL’sGrowthPotential
?AIAGroupOfficededicatedsupportteamembeddedwithinCPL
?SupportingCPL’sstrategicprioritiesacrossproductdevelopment,distribution,technology,investment,riskandcapitalmanagement
Newbusinessvolumes
Productmargin
Newbusinesscapitalefficiency
Riskandcapitalmanagement182%ComprehensiveSolvencyRatio(2)
ChinaPostLife:CapturingAdditionalGrowthinMainlandChina
SignificantValueUpliftsinceAIA’sInvestmentAnnouncement
VONB
2.8x
FY20
1H22
+32%
IncreaseinEmbeddedValue(1)
(1H22vsFY20)
13
Leading,DifferentiatedandDiversifiedAsiaPlatform
?ResilientbusinessperformancewithreturntoVONBgrowthfortheGroupinJune
?UniqueMainlandChinaopportunitytoaccess5Xlargermarket
–ScalabledifferentiatedPremierAgencystrategy
–Acceleratinggeographicalexpansionwithstrongperformance
?VONBgrowthfromdomesticandMCVbusinessesinAIAHongKong
?StrongmomentuminASEANbusinessesasOmicrondisruptionssubsided
?ExcellentperformanceinIndiathroughhigh-qualityanddifferentiatedplatform
FinancialResults
GarthJones
GroupChiefFinancialOfficer
15
Growth
Earnings
Capital&Dividends
16
Note:Basedonlocalstatutoryreservingandcapitalrequirements,beforethedeductionofunallocatedGroupOfficeexpensesandnon-controllinginterests.Distributionmixexcludespensionbusiness
High-QualityDiversifiedBusiness
GeographicalMix
%of1H22VONB
OtherMarkets
12%
Malaysia
10%
Singapore
10%
HongKong19%
Mainland
China
34%
Thailand15%
DistributionMix
%of1H22VONB
Partnerships
21%
Partnerships
Agey%
79%
Agency
79%
ProductMix
%of1H22VONB
Others
22%
Traditional
Protection
49%
Unit-linked
13%
Participating
16%
Note:Duetorounding,numberspresentedinthechartmaynotaddupprecisely17
$3.0b
ReturntoShareholders
(1.7)
(1.3)
72.3
DividendPaid
ShareBuy-back
GroupEVEquity
Endof1H2022
EVEquityof$75.3bbefore$3.0bReturntoShareholders
1H2022EVEquityMovement($b)
75.0
+1.5+0.4(0.2)82.2(4.8)
+2.2
(2.1)
+3.3
EVOperatingProfit
75.3
$4.0b
Group
HKRBCEarly
Expected
VONB
Operating
Finance
Group
Investment
Other
Group
EVEquity
Adoptionand
ReturnonEV
Variances
Costs
EVEquity
Return
Non-operating
EVEquity
Endof2021
Releaseof
Additional
Resilience
Margins
Before
Variances
Items,
Before
Non-operating
Exchange
Dividendand
Variances
Ratesand
Share
OtherItems
Buy-back
Note:
(1)WeightedaverageinterestratesbyVIFofMainlandChina,HongKong,Thailand,SingaporeandMalaysia18
+3.1%
+1.5%
(1.9)%
VONB
(4.0)%
EV
Nodecreaseinriskdiscountrates
EV
Includingdecreasedriskdiscountrates
+1.9%
(1.4)%
EVandVONBSensitivitiestoInterestRates
IncludesMark-To-MarketAssetImpactsandLong-TermAssumptionChanges
50bpsIncrease:
VONB
EV
Noincreaseinriskdiscountrates
EV
Includingincreasedriskdiscountrates
50bpsDecrease:
EVSensitivitytoInterestRatesRemainsSmall
AIALong-TermAssumptionsvsMarketRates
WeightedAveragebyGeography(1)
5%
4%
3%
2%
1%
10YearMarketForwardAIALong-TermAssumption
(10-yearGovtBond)(10-yearGovtBond)
ImmaterialimpacttoEVfromadjustinglong-term
investmentreturnassumptionswithconsistentmovesin
riskdiscountratestospotratesasat30June2022
Note:
(1)2017figurecoversa13-monthperiodfrom1December2016to31December201719
PrudentOperatingAssumptionsAdded$4.0btoEVSinceIPO
MortalityandMorbidity
ClaimsExperienceVariances($m)
CumulativeEVOperatingVariances($m)
273
208
195
158
141
110
120
87
97
79
83
69
1H111H121H131H141H151H161H171H181H191H201H211H22
4,007
3,648
3,211
2,662
2,028
1,425
1,129
735
379
487
144
255
(1)
201120122013201420152016201720182019202020211H22
20
Growth
Earnings
Capital&Dividends
Note:GroupOPATincludesGroupCorporateCentre21
HongKong
$1,129m
Singapore
$371m
+7%
+13%
Malaysia
$201m
Thailand
$341m
+8%
(22)%
+4%
+4%
Groupex-ThailandOPATup8%
MainlandChina
$749m
OtherMarkets
$388m
Other
Markets
12%
Malaysia
6%
GrowingIn-ForcePortfolioofHigh-QualityBusiness
HongKong35%
Thailand
11%
Singapore
12%
Mainland
China
24%
1H2022OPAT
$3,223m
+4%
22
Notes:
(1)Short-termfluctuationsininvestmentreturnrelatedtoequitiesandrealestate,netoftax
(2)Shareholders’allocatedequityisshownbeforethefairvaluereserveof$(5.8)basat30June2022
$49.8bShareholders’AllocatedEquitybeforeDividend&Buy-Back
IFRSShareholders’AllocatedEquityMovement($b)
52.1
+3.2
(1.8)
(2.0)
(1.7)
49.8
(1.7)
(1.3)
46.8
AllocatedEquityEndof2021
OperatingProfitAfterTax
InvestmentReturnMovements(1)
Other
Non-operating
Items
ExchangeRates,
OtherCapital
Movements
andOthers
AllocatedEquitybefore
DividendandShareBuy-back
Dividend
Paid
Share
Buy-back
AllocatedEquityEndof1H2022(2)
Structured
Securities
1%
Loansand
Deposits
4%
Par(1)
Equities
16%
TotalInvestedAssets
$217.4b
asof1H22
Government&
Government
AgencyBonds
34%
Corporate
Bonds
39%
High-QualityInvestmentPortfolio
Others(2)
3%
RealEstate
3%
?ALMinvestmentstrategywith78%ofinvestedassetsinfixedincome
?ImmaterialimpairmentssinceIPO
?2%inMainlandChinarealestate,banksandLGFVsbondsandequities
?63%ofequitiesandrealestateinPar(1)funds
Notes:
(1)Includingparticipatingfundsandotherparticipatingbusinesswithdistinctportfolios
(2)Cashandcashequivalentsandderivatives
(3)Includingnotratedbonds
BB
AAA1%
andbelow(3)
3%
AA
7%
Corporate
Bonds
BBB44%
ByCreditRating
A45%
$82.9b
asof1H22
?AverageratingofA-
?>2,000issuers
?Averageholdingsizeof$36m
?0.19%downgradedtobelowinvestmentgradein1H22
23
24
2022
2023
2021
IASBfinalisedstandards
Transitiondate1Jan2022
ReportingunderIFRS4
Effectivedate1Jan2023
2020
MovingtoIFRS17in2023
ReportingunderIFRS17
1H2023Results
FY2023
Results
?Noimpactonsolvency,capital,cashgeneration,EVandVONB
?Nochangetostrategicpriorities,capitalmanagementframeworkordividendpolicy
?Asset-liabilityaccountingmismatchreduced
?OPATandshareholders’allocatedequityretainedaskeydisclosuremetrics
?Fullrestatedfinancialstatementsfor2022underIFRS9/IFRS17in2Q2023
25
Growth
Earnings
Capital&Dividends
26
Notes:
(1)ProformaassumingearlyadoptionofHKRBC,introductionofC-ROSSIIandreleaseofadditionalresiliencemargins
(2)Againstthepositionasof31Dec2021aspreviouslyreported
VeryStrongandResilientSolvencyPositiononNewPCRBasis
GroupLCSMCoverRatio
MinimumCapital
Requirement(MCR)Basis
PrescribedCapital
Requirement(PCR)Basis
399%
291%
277%
Asat
31Dec2021Proforma(1)
Asat30Jun2022
Asat
31Dec2021
?Prescribedcapitalrequirement(PCR)basissince1Jan2022
?Previouslyreportedonminimumcapitalrequirement(MCR)basis
?Proforma(1)GroupLCSMcoverratioasat31Dec2021of291%duetohighercapitalrequirementsonPCRbasis
?IncludesHKRBCandC-ROSSIIeffectivefrom1Jan2022
?ConsolidatedviewoftheGroup’scapitalposition
?Allkeymarketsonarisk-basedregulatorybasis
?Groupavailablecapitalof$72.4b,up$4.8b(2)
?Smallsensitivitytointerestratesandequityprices
27
Note:Duetorounding,numberspresentedinthechartmaynotaddupprecisely
FreeSurplusIncreasedby$3.6bto$20.6b
FreeSurplusMovement($b)
+3.2
+7.8
+$21b
(3.4)
23.6
(1.7)
(1.3)
(0.7)
(0.1)
(0.2)
27.0
20.6
17.0
.
FreeSurplus
HKRBCEarly
Underlying
NewBusiness
Unallocated
FinanceCosts
FreeSurplus
Investment
FreeSurplus
Dividend
Share
FreeSurplus
Endof2021
Adoptionand
FreeSurplus
Investment
GroupOffice
andOthers
before
Return
before
Paid
Buy-back
Endof1H2022
Releaseof
Additional
Resilience
Margins
Generation
Expenses
Investment
Return
Variances,
Dividend
andShare
Buy-back
Variances
andOther
Non-operating
Items
Dividend
andShare
Buy-back
28
Note:
(1)Includingspecialdividendpaymentof$146m
38.00
1,342ShareBuy-Back
1,650DividendPaid
ProgressiveReturntoShareholders;InterimDividendup6%
Prudent,SustainableandProgressiveDividendPolicy
InterimDividendPerShare
(HKcents)
40.28
+6%
1H22
1H21
OngoingShareBuy-BackEnhancingShareholderReturns
ReturntoShareholders($m)
2,992
339
380
442
525
786
983
1
1,140
,4481,452
1,558
1H121H131H141H151H161H171H181H19(1)1H201H211H22
29
ProfitableGrowthStrategyDrivingShareholderValue
?ImprovingVONBmomentumandreturntogrowthfortheGroupinJune
?EVEquityup3%before$3.0breturntoshareholders
?StrongcashgenerationwithFreeSurplusof$20.6b,up$3.6b
?High-qualityinvestmentportfolio
?InterimDividendup6%
?Ongoing$10bsharebuy-backprogrammeenhancingshareholderreturns
?Enormouspotentialforprofitablenewbusinessgrowth
AIA’sIntegrated
HealthStrategy
LeeYuanSiong
GroupChiefExecutiveandPresident
HighDiseaseBurden
>60%
oftheglobaldiseaseburdencaused
bymajorchronicrespiratory
diseasesoccursinAsia
GreaterFocusonHealth
64%
ofAsianconsumersaremore
concernedaboutpersonalhealth
andprotectionpostCOVID-19
>$4trillion
AnnualhealthcareexpenditureacrossAIA’smarketsin2030E
34%
oftotalhealthcareexpenditureis
out-of-pocket
34%
>10%
p.a.
4.2
15%
11%
1.4
2020
2030E
US
Asia
EU
AsiaistheMostAttractiveRegionforLifeandHealthInsurance
UnparalleledOpportunities
GrowingPopulation
+30millionp.a.
Asiaaddstoitspopulation
from2020to2030E
RisingMiddleClass(1)
2.6billion
510
2030E
IncreasingWealth
50%
ofglobalGDPgrowthover2020to2030Ewillcome
fromAsiaex-Japan
AgeingSociety
850million
above60yearsofage
+340m
+1.1b
2030E
2020
2015
850
2.6
1.5
Notes:Sources:IHS,McKinsey,SwissRe,WHO,AIAestimates
(1)$22,000netincomeorhigher,onpurchasingpowerparity(PPP)basis
MaterialandFast-GrowingHealthMarket
31
Sources:WHO,WorldBank,Governmentstatistics,McKinsey,AIAestimates
Developed
70%
ofconsumers
2.2x
MoreAccessible
GreaterCapacity
Accesstocarevariessignificantlyacrossandwithinmarkets
PhysiciansperPopulationinAPAC
Emerging&
Developing
IncreasedAvailability
Significantdemandandopportunityfordigitalhealthservices
~90%
ofphysicians
expecttousemore
digitalhealthservices
Developed
+9yrs
MoreEffective
IntegratedHealthcareJourneys
Healthcareisfragmented,complexanddifficulttonavigate
>90%ofconsumers
preferanintegratedexperiencefortheirhealthcareneeds
ImprovedTreatments
Significantvariabilityinqualityofcareacrossmarketsandsocio-economicgroups
LifeExpectancyatbirthinAPAC
Emerging&
Developing
32
UrgentNeedtoAddressHealthcareDemandsinAsia
MoreAffordable
ReducedMedicalCostInflation
HealthcareexpenditureisgrowingfasterthanGDPgrowthrate
>1.8xGDPgrowth
(2020-2030E)
acrossAIAmarkets
HigherCoverages
Lowprivatemedicalinsurance
<10%
privatemedicalinsuranceasapercentageoftotalhealthcareexpenditure
~$100b
valueofforegonetreatmentseachyear
ProfitableatScale
UnrivalledDistribution
LeadingMarketPresence
>14m
healthcustomers
>40%VONB
fromproductswith
health-relatedbenefits(1)
>160,000
corporatecustomers
PremierAgency
#1MDRTmultinationalcompanyfor8years
Leadingstrategicpartnerships
Banksanddigitalplatforms
AIAisUniquelyPositionedtoMakeaDifference
Leading
Pan-AsianPrivate
HealthInsurer
Differentiated
Healthand
WellnessServices
Unique
HealthTech
Platform
Notes:
(1)Includemedicalcoveragesandtraditional
(2)Excludenon-profitmedicalschemes
(3)Cumulativesince2018
#1Thailand
(31%share)
#1HongKong
(25%share)
#1Malaysia
(23%share(2))
#1Singapore
(24%share)
?>$2.2bVONBfromintegratedproducts(3)
?>14mhealth&mentalwell-beingassessments(3)
PersonalCaseManagement
Leadingglobalspecialists
?12markets,>3meligiblelives
?>20%diagnosischange
?>50%refinedtreatmentplan
RegionalHealthPassport
Cross-bordercashlessservices
?10kleadingdomestichospitalsandclinicswithpreferentialrates
?Telemedicinein10markets,>70%increaseinconsultations
HealthProviderNetworks
?Provideaccesstoleadingglobalhospitals
>30yearsprovenHealthTechIP>200cutting-edgetechnologyassets~200full-timeemployeesasofJuly
ExtensiveData,AdvancedAnalyticsCapabilities
>10m>500m
hospitaladmissionsuniqueclaims
>10TB
behaviouraldata
Leadingdigitalhealthtechnologyandintegrated
solutionsbusiness,improvingthehealthandwellness
outcomesofpatientsandcommunitiesacrossAsia
protectionproductssuchascriticalillness,disabilityincomethathavefixedbenefitspayableonahealthconditiondiagnosis,butexcludingdeathandaccidentbenefits
33
34
Integrationwith
OutpatientClinics
AdvancedHealthcare
AdministrationandManagement
Deliverbetterhealthoutcomes
atlowercoststhroughstrategic
partnershipswithoutpatientclinics
Providemoreeffective
caremanagementprogrammes
withsimplerhealthcarejourneys
AIA’sIntegratedHealthStrategy
Personalised
HealthInsurance
Betheleadingproviderof
personalisedhealthinsurance
adviceandinnovativesolutions
PoweredbyHealthTechnology,DigitalandAnalytics
Applyworld-classdigitalhealthtechnologyacrosstheentirehealthinsurance
andhealthcarevaluechainresultinginmoreefficientpricing,best-in-class
claimsandriskmanagementandadvancedvalue-basedcarecapabilities
MoreAccessible
MakingHealthcare
MoreEffective
MoreAffordable
35
Personalised
Differentiated
pricing
Value-driven
Distributors
Customers
?Innovativeproducts
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1.PersonalisedHealthInsurance
LeadingProviderofPersonalisedHealthInsuranceSolutions
DeeperInsuranceCoveragesAcrossAllSegments
HNWHigh-endbespokepropositions
MassAffluent
Enhancedandbroadenedcoveragesandservices
MassMarket
Simplifiedpropositionsenabledbydigitaldistributionmodels
DifferentiatedData-DrivenHealthInsurancePropositions
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AIA
Benefits
36
HealthcareProviderValueChain
SecondaryCare
Diagnostics,specialists
(Outpatient)
Pharma.&MedTech
Pharmacies,
drugmanufacturers,
me
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