1、17/17附件32010年成都市旅游飯店服務技術大賽英語口語比賽參照題題型一中譯英（一）中式鋪床1.這是239房間，我想加一個枕頭。(Thisisroom239;Iwouldliketohaveonemorepillow.)2.您能夠在房間直撥國際長途。（YoucanmakeIDDcallinyourroom.）3.我們供應快洗服務，加收50%的額外花銷。（Wehaveexpressserviceata50%extracharge.）4.對不起，請問有沒有要洗的衣服？（Excuseme.Doyouhaveanylaundry?）5.憂如電話有問題。（Itlookssomethingwrongw

2、iththetelephone）.6.2135房間的浴缸壞了，請派人來維修一下好嗎？（Thebathtubinroom2135isoutoforder/service,canyoupleasesendsomeonetorepair/fixit?）7.我想要一個變換插頭。（Iwouldliketohaveanadaptor/Ineedanadaptor.）8.這是8976房間，請送一個電熨斗。（Thisisroom8976,canyousendmeanironplease）.9.我想要一個客房送餐服務。（Iwouldliketohavearoomservice.）10.客房里有小冰箱。（Ther

3、eisaminibarinyourroom.）11.我的房間現在還沒打掃過，已經12點了。（Myroomhasntbeenmadeupyet.Itsalready12:00.）12.請接受我代表酒店向您道歉。(Pleaseacceptmyapologyonbehalfofthehotel.)13.我房間的電視圖象不清楚。（TheTVsetinmyroomdoesntgiveclearpicture）14.這件毛衣要用冷水手洗。(Idlikethissweaterwashedbyhandincoldwater.)15.在房間上網是免費的。（Itsfreeofchargetouseinternet

4、intheroom）.16.房間有保險箱。(Thereisasafeinyourroom.)17.這個房間是海景房。（Theroomenjoystheocean/seaview）18.這是您房間的鑰匙。我們的行李員會帶您去房間。(Thisisyourroomkey.Ourbellboywillshowyoutoyourroom.)19.我來取您要洗的衣服。（Ivecometocollectyourlaundry.）20.酒店為客人供應免費的擦鞋服務。（Thehotelprovidesfreeshoeshiningserviceforitsguests）.（二）中餐宴會擺臺21.您一共有幾個人用

5、餐？（Howmanypersonsinyourdinnerparty?）22.請問您預約的用餐時間是什么時候？（MayIknowthetimeforyourdinnerreservation?）23.請問以誰的名義預約？（Inwhichname,please?）24.您愿意吃西餐還是中餐？（WouldyoulikeWesternfoodorChinesefood?）25.您喜歡坐哪個地址？（Wherewouldyouliketosit?）26.這個餐桌的地址能夠嗎？（Willthistablebeallrightforyou?）27.對不起讓您等這么久。（Sorrytohavekeptyouw

6、aiting.）28.您現在點菜嗎？（MayItakeyourordernow?）9.對不起。我馬上去給你催一下你的菜。（Imverysorry.ButIllgotorushyourorderrightnow）30.您想喝什么酒？(Whatwinewouldyouliketohave?)31.這是菜單。服務員馬上就來。（Hereisthemenu.Thewaitresswillbewithyouinamoment.）32.給您再添點米飯好嗎？(Wouldyoulikesomemorerice?)33.餐廳現在客滿。但我們能夠在20分鐘今后安排您入坐。（therestaurantisfullno

7、w.butwemightbeabletoseatyouin20minutes）.34.值班經理馬上就來。（Thedutymanagerwillcomeheresoon）.35.我們會趕忙給您答復.（Wewillansweryouassoonaspossible）36.對此造成的不便，我們特別對不起。（Weareterriblysorryforanyinconveniencecaused.）37.您能告訴我事情的詳細經過嗎？（Canyoutellme/describewhathappenedindetails?）38.您是用信用卡還是現金結算？（Willyoupaybycreditcardori

8、ncash?）39.先生，您的桌子已經準備好了。請您隨我來，好嗎？（Yourtableisready,sir.Couldyoucomewithme,please?）40.意大利餐廳在飯店二層。（TheItalianrestaurantisonthesecondfloorofthehotel）.（三）西餐宴會擺臺41.這是西餐廳，能為你服務嗎？（WesternRestaurant.MayIhelpyou?）42.您來點俱樂部三明治嗎？（WouldyoulikeClubsandwich?）43.您的牛排是要全熟的還是三分熟的？（Wouldyoulikeyoursteakwelldoneorrare

9、?）44.我想來杯加冰的威士忌。（Idlikeacupofwhiskyontherock.）45.你要甜點心嗎？（Wouldyouliketoorderadessert?）46.你們有什么樣的餡餅？（Whatkindsofpiedoyouhave?）47.先生，您還要點什么嗎？（Wouldyoulikeanythingelse,sir?）48.請問現在能夠結帳了嗎？(MayImakeoutthebillforyounow?)49.您準備把花銷記到您的飯店總賬上嗎？（Wouldyouliketoputthatonyourhotelbill?）50.對不起，您不能夠在這里簽單。(Sorry,you

10、cantsignthebillhere.)51.您早餐想吃點什么？(Whatwouldyouliketohaveforyourbreakfast?)52你們的大陸式早餐都供應些什么？（WhatdoyouserveforContinentalbreakfast?）53.我想坐在角落里的那張桌子，你能給我安排一下嗎？(Idpreferthetableinthecorner.Canyouarrangeitforme?)54.請問您怎么付錢？（Howwouldyouliketomakeyourpayment?）55.晚餐要不要來點葡萄酒？(Wouldyouliketohavesomewinewithy

11、ourdinner?)56.能不能夠給我們介紹點好的酒？(Couldyourecommendsomegoodwinetous?)57.您需要看菜單嗎？(Wouldyouliketoseethemenu?)58.我能夠點與那份相同的餐嗎？(CanIhavethesamedishasthat?)59.您先來點什么？(Whatwouldyouliketostart?)60.坐出租車從酒店到機場大概需要30分鐘。（Itwilltake30minutesbytaxifromhoteltotheairport.）（四）調酒61.等一會我會回來為你點單。（Illreturntotakeyourorderin

12、awhile.）62.Bourbonontherocks的意思是波本威士忌加冰塊。（BourbonontherocksisBourbonwhiskeyonicecubes）.63.從你入住我們的酒店后，你就可以簽單。(Sinceyoustayatourhotel，youmaysignthebill.)64.我們有一瓶保存了20年的葡萄酒。(Wehaveabottleofwinethathasbeenpreservedfortwentyyears.)茅臺酒精度數要比黃酒高。(MaoTaiismuchstrongerthanshaoxingricewine.)先生，這是酒單，請慢慢看。(Herei

13、sthedrinklist,sir.Pleasetakeyourtime.)特別對不起，還有什么能夠為您效勞嗎？(Idoapologize.IsthereanythingIcandoforyou?)酒吧里有表演，您愿意去看嗎？（Thereisafloorshowinourpub.Wouldyouliketoseeit?）您要喝點茅臺嗎？這酒從不上頭。(WouldyouliketohavesomeMaoTai?Itnevergoestothehead.)酒吧現在客滿，請稍等約20分鐘好嗎？(Thebarisfullnow.Doyoucaretowaitforabout20minutes?)我們供

14、應很多種飲料，請自便。(Weservemanykindsofdrinks.Pleasehelpyourself.)您不介意把餐桌一邊的窗戶打開吧？(Wouldyoumindopeningthewindowbythetable?)73.若是您不介意，我們能夠為您看守行李。(Ifyoudontmind,wecantakecareofyourbaggageforyou.)我們有上好的飲品。(Wehavegotgooddrinks.)“綠島”(雞尾酒名)的口胃相當好。“(GreenIsland”tastesverygood/excellent.)當地啤酒很有特色。(Ourspecialistheloc

15、albeer.)這是米酒，用米釀制的。(Theyarericewines,madefromrice.)我們有些新制的雞尾酒，如“白色佳人”、“水立方”、“天堂鳥”等。(Wehavegotsomenewlymadecocktails,suchas“WhiteBeauty”,“WaterCube”,and“BirdNest”.)“羅馬假日”(雞尾酒名)看上去不錯。(“HolidayInRome”looksnice.)“紅粉佳人”(雞尾酒名)的味道有點兒甜.(ThetasteofPink“Lady”issweet.)題型二英譯中（一）中式鋪床1.Housekeeping,MayIcomein?（我是

16、客房服務員，能夠進來嗎？）2.Whenwouldyoulikemetocleanyourroom?（您需要我們什么時候打掃房間。）3.Goodevening.MayIdotheturn-downserviceforyounow?（現在能夠為您開夜床嗎？）4.Ineedonemorepillowplease.（我需要加個枕頭。）5.Theair-conditionerdoesntwork.（空調壞了。）6.Welldry-cleanthedress（.我們將干洗這條裙子。）7.WhencanIhavemylaundryback?（我何時能取回洗的衣服呢？）8.Doyoupreferyourlau

17、ndrybyexpressserviceorreturnedonsame-day?（您是要快洗服務還是當日取？）9.Theindemnityshallnotexceedtentimesofthelaundrycharge.（賠償金額最高不超過洗衣費的十倍。）10.Thewatertapwasdrippingallnightlong（.水龍頭一夜晚都在滴水。）11.Ifyouhaveanyproblemsorrequests,pleasedonthesitatetoletusknow.(若是您有問題，請隨時找我們。)12.Pleasedeposityourmoney,jewelsandother

18、valuablesinthehotelsafe（請.將您的現金、珠寶和其他名貴物品寄存在酒店的保險箱內。）13.Sorrytohavecausedyousomuchtrouble（.很對不起給您帶來這么多麻煩。）14.Iassureyouitwillneverhappenagain（.我向您保證，這類事情今后不會再發生了。）15.Pleasekeepyourroomkeywithyouallthetimeincaseyouneeditwhenyousignyourbills.(請將房間鑰匙隨時帶在身邊，以防簽單時要用)16.Youcanmakelongdistancecallfromyourr

19、oom.（您能夠從您房間里打長途電話。）17.Localcallsmadefromthehotelroomarefreeofcharge（.在房間內打市話是免費的。）18.Heresaletterforyou,Mr.White.（懷特先生，這兒有您的一封信。）19.Thebusinesshoursarefrom9:00a.m.to10:00p.（m.營業時間是上午9點到夜晚10點。）20.Isitpossibletorentabikehere？（酒店有自行車出租嗎？）（二）中餐宴會擺臺21.Theminimumchargeforaprivateroomis200Yuanperperson（.包

20、間的最低人均消費是200元。）22.Hereisyourcardandinvoice（.這是您的信用卡和發票。）23.Iwantatablewithaviewofthegarden（.我想要張能看見花園的桌子。）24.MayIhaveaprintofyourcreditcard?(能不能夠刷一下您的信用卡？)25.Youreservedatablefortwobythewindow（.您預約了一張靠窗的兩人桌。）26.Wouldyoulikethetablebythewindow?（您喜歡坐靠窗的地址嗎？）27.Wewillhaveyouseatedassoonaswegetafreetabl

21、e（.一有空桌，我們就安排你們坐下。）28.Whatkindofcuisinedoyouserveinyourrestaurant?（你們都有些什么風味的菜？）29.Whatsyourrecommendationforus?（您給我們介紹什么菜？）30.WouldyouliketotryourHouseSpecialty?（您想嘗嘗我們的招牌菜嗎？）31.Itlooksgood,smellsgoodandtastesgood（.這道菜色、香、味俱全。）32.Thereisastreetwherethelocalfoodisserved（.有條街供應當地小吃。）33.Wewillchangeyo

22、utonon-smokingarea（.我們給您換到非吸煙區。）34.Howlongdoesittakefromheretotheairport?（從酒店到機場要多長時間？）35.CouldyougiveusabriefdescriptionoftheChinesefood?（能不能夠簡單給我們介紹一下中國菜？）36.Howlongdoyouthinkwewillhavetowait?(我們要等多久？)37.BeggarsChickenisoneofthemostfamousdishesofHangzhou（.叫化童雞是杭州最有名的菜肴之一。）38.Wouldyoucareforadrinkb

23、eforeyouorder,sir?先(生，點菜前想喝點什么嗎？)39.WedliketohavesomegooddishesofChinesecharacteristics（我.們想要幾個有中國特色的佳肴。）40.ThetotalamountisonehundredandeightyYuan總.(共180元)（三）西餐宴會擺臺41.Howwouldyoulikeyoursteakcooked?(您希望您的牛排怎么燒？)42.Wouldyoulikeyoursteakwelldoneorrare?（您的牛排是要全熟的還是三分熟的？）43.Idlikeacupofwhiskyontherock.

24、（我想來杯加冰的威士忌。）44.Ifyouneedicecube,pleasecontactHousekeeping（.如您需要冰塊，請與客房中心聯系。）45.YoucantryournewThaistylefood.（您能夠試一試一下我們新推出的泰國菜。）46.Youcanbooktheticketsinthebusinesscenter（.您能夠在商務中心訂票。）47.IsthereaMuslimrestaurantnearby？（周邊有清真餐廳嗎？）48.Iwouldlikeacupofteawithasliceoflemon，please（.我想要杯檸檬茶。）49.TheRecepti

25、onDeskisstraightahead（款待處就在前面。）50.Whatwouldyouliketogowithyoursteak?（您的牛排配什么菜呢？）51.Excuseme,couldyoutellmethewaytotheGreatWall?（你能告訴我怎么去長城嗎？）52.Youcangototherailwaystationbysubway（.您能夠坐地鐵去火車站。）53.Itisabout20minutesdrivefromTiananmenSquaretotheNationalStadium（.從天安門到國家體育館開車大概二十分鐘。）54.Hereisthemenuandt

26、hewinelist.Wouldyouliketoorderanaperitif?這(是菜單和酒水單。您要先來點開胃酒嗎？)55.Doyoufancyastarter?你(們喜歡來點餐前小吃嗎？)56.Couldyoutellmehowtousechopsticks?你(能告訴我怎么用筷子嗎？)57.Bytheway,whatisthisthingunderthechopsticks?順(便問一下，筷子底下的東西是什么？)58.Iveneverhadanyfoodasdeliciousasthis.我(從沒吃過這么鮮美的菜肴。)59.Wouldyouliketoseeourcakeselect

27、ion?您(要看看我們蛋糕的種類嗎？)60.Haveyoudecidedonanything,Madam?太(太，您決定點什么菜了嗎？)（四）調酒61.Idlikeaglassof“TreeShadowInCoconutForest”(雞尾酒名).(我要一杯“椰林樹影”。)“SummerSunshine”(雞尾酒名)wouldbenice.(來一杯“夏天陽光”。)Peoplelike“DanceOfBrightSun”(雞尾酒名)verymuch.(大家都很喜歡“艷陽之舞”。)“StarOfGoodFortune”(雞尾酒名)sellswell.(“好運星”銷路很好。)“SettingSunA

28、tDusk”(雞尾酒名)soundsveryinteresting.(“日落夜晚”聽起來很有意思。)Wouldyoulikeatable,nearthebarorbythewindow?你(是坐在吧臺旁還是坐在窗口旁？)Herearesomepeanuts,andtheyarefree.Pleaseenjoy這.是(你的花生米，請免費享用.)68.Idlikeaglassofwhiskey,straightup.（來一杯威士忌，純喝。）69.Howabouta“nightup”?(臨睡前再來一杯，怎么樣？)Twoouncesscotchontherocks，please(要一杯兩盎司加冰的蘇格

29、蘭酒)Thenameof“BrightStars”(雞尾酒名)isromantic.(“星光燦爛”的名字很浪漫。)72.Aglassofwhiskey,halfandhalf.(一杯威士忌，一半水，一半酒。)Howwouldyoulikeyourbrandy,upordown?(您的威士忌，加冰還是不加冰？)Scotchover，please.(一杯加冰的蘇格蘭酒。)“LoveStory”(雞尾酒名)and“VeryWarmKiss”(雞尾酒名)aredifferentfromeachother.(“愛情故事”和“燙熱之吻”互不相同。)76.Makeittwo,please.(在給我來一杯。)

30、77.Pleasebringmeapotofhotcoffee.請(給我一壺熱咖啡。)78.Doyouhonorthiscreditcard?(你們接受這張信用卡嗎？)79.PleasepageMr.I.iinthebarforme.請(叫一下在酒吧里的李先生。)80.ThereisdifferencebetweenBurning“Sun”(雞尾酒名)and“DanceofBrightSun”(雞尾酒名).(“烈日烈日”和“艷陽之舞”之間有不相同點。)題型三情況對話（一）中式鋪床1.Iftheguestwantstomakeaninternationalcall,howwouldyoutell

31、him?(Dial9(orothernumber)firstandthenyourcountrycode,citycodeandthenumberyouwant.)2.Iftheguestcomestoyouandsayshe/shecannotopenthedoor,whatwouldyoudo?(Iwouldgowithhimtohimroomtohaveacheck.Andhavehiskeychangedifnecessary)3.Whentheguestasksyoutotakeherclothesforlaundrybyphone,whatwouldyousay?Iwillpick

32、upyourlaundrysoonandmayIhaveyourroomnumber?）4.Whenyouaregoingtocleantheroomfortheguest,andtheguesttellsyouitisnotconvenientforhimnow,whatwouldyoudo?(Illasktheguestwhenitwillbeconvenientandnoteitdowninthelogbook.)5.Whentheguestcallsthehousekeepingservicecenter,andwantsanextrapillow,whatwouldyousay?(W

33、ewillsendonetoyouimmediately,andmayIhaveyourroomnumber?)6.Iftheguestcallsthehousekeepingservicecenter,andsayshe/sheisverycold,howwouldyoudo?(Illtelltheguestthereisablanketorquiltinthecloset,orIllsendhim/heranextrablanketorquilt.)7.Whenyouaregoingtomaketurn-downservicefortheguest,buttheguestisworking

34、,whatwouldyoudo?(Iwouldasktheguestifitisoktodonow,ifnot,whenitwillbeconvenient.)8.Iftheguestcallstheservicecenterandsaysthebulbinhisroomisbroken,whatwouldyoudo?(Illapologizetotheguestandtellhim/hertheelectricianwillbetheresoon.)9.Howwouldyouintroduceyourguestroomtotheguest?(Iwouldtelltheguestaboutth

35、eequipment,theviews,theserviceguide,andsecurityoftheguestroom)10.Iftheguestcomestotellyouthathisroomissmokyandhewantstochangeit.Butyoudonothaveanotherroomavailable.Whatwouldyoudotosolvetheproblem?(Iwouldfirstapologizeforitandexplainthesituationtohimandhelphimgetridofthesmellbyopeningthewindowandclea

36、ningtheair.)（二）中餐宴會擺臺11.Youarethewaiter/waitress,andyouwanttheguesttosignthebill,whatshouldyousay?(Wouldyoupleasesignthebill,sir/madam?)12.Whatwouldyousaytotheguestifyouwanttoconfirmhis/herreservation?(MayIconfirmyourreservation,sir/madam?)13.Whatwouldyousaytoconfirmtheguestsorder?(MayIrepeatyourord

37、ernow?)14.Whatis“MapoTofu”?(MapoTofuisspicybeancurd,itisaclassicalChinesedish.)15.Whenaguestcallstoreserveaprivateroomfordinner,whatinformationdoyouhavetoknow?(Ihavetoknowthedateandtimeforthereservation,howmanypersons,andifthereisanyspecialrequirement)16.Iftheguestmadeacomplaintaboutthedish,howwould

38、youdo?(Iwouldapologizetotheguest,findoutthereason,andchangethedishorgivehimdiscountaccordingtothesituation.)17.Howwouldyouintroduceyourrestauranttotheguest?(Iwouldtelltheguestthebusinesshoursoftherestaurant,thespecialty,thepopulardishes,thetasteandsoon.)18.Howwouldyouintroduceyourrestauranttothegues

39、t?(Iwouldtellhimaboutthebusinesshours,thespecialties,andthespecialprogramsandsoon)19.Whentheguestfinisheshisdinner,andyouwanttoknowhissuggestion,whatwouldyousay?Iwouldasktheguestwhetherhehasenjoyedthedinnerorwhetherthereisanythingthehotelcandotoimprove.）20.Iftheguestwantstohavesomethingwhichyourrest

40、aurantdoesnthave,whatwouldyousaytohim?(Sorrysir.Thisisnotavailableinourrestaurant.ButcanIsuggestsome.?)（三）西餐宴會擺臺Aftertheguestpaysthebill,andyouwanttoexpressyourgoodwishes,whatwouldyousay?(Thankyouforyourhavingchosenourrestaurantandhaveagoodtimestayinginourhotel.)22.Iftheguestwantstoknowthebusinessho

41、ursforbreakfast,whatwouldyousay?(Thebreakfastisservedfrom6:00amto10:00am)23.Ifyoulearnedthattheguestwouldleavethehotelveryearlynextmorning.Whatsuggestionwouldyougivehim?(Iwouldsuggesthimtohavehisbillspaidinthenightincasethereishurryinthemorning.)24.Whatwouldyousaytosomeonewhowalksintoyourrestaurantf

42、orameal?(Welcometoourrestaurant.Doyouhaveareservation?)25.Whentheguestordersthebeefsteak,whatdoyouhavetopayattentionto?(Howwouldtheguestlikeitdone:welldoneorrare.)26.Ifyoufindthattheguestleavestherestaurantwithoutpayinghisbill,whatwouldyoudo?(Iwouldgoandpolitelytellhimthathehasforgottentopayhisbill.)27.IftheguestcomestotheWesternRestaurantforChinesefood,whatwouldyoudo?(IwouldsaysorrytohimandtellhimwheretogotohaveChinesefood.)28.Iftherestaurantisfullwhentheguestcomes,whatwouldyousaytotheguest?(Iwouldsay“wearev