1、1. 目的：此文件規定了設計和工藝更改的管理程序。確保所有的設計和過程更改按受控方式進行，更改的風險及時得到有效的評估。This document provides the guidelines for design change procedure and engineering process change procedure. It serves to ensure that all design change and engineering process change is being carried out systematically, and any risk from cha

2、nge are immediately evaluate effectively.2. 適用范圍：適用于試生產和批量生產期間的設計和過程更改。Applicable for design and process change during trial run and mass production3. 職責3.1 各相關部門負責提出設計或工藝更改的申請。Any relevant department shall submit requests for design or process change.3.2 工程部負責組織相關部門進行討論、修改相關文件并下達更改通知。Engineering de

3、partment will organize discussion with all relevant departments. Related documents have to be updated and issued to all relevant departments.3.3 生產部負責組織設計或工藝更改的執行。Production department will organize and implement the design or engineering process change.3.4 質量部負責對試制的樣品進行測試和檢驗，并負責完成相關的測試報告Quality dep

4、artment shall be responsible for testing and inspecting of the samples and prepare the relevant reports.3.5 項目經理負責與客戶聯系, 并負責向顧客提供有關申請批準的報告BPM is responsible to contact with customer. BPM shall be responsible for submitting the relevant reports to the customer for approval3.6 相關部門負責修改相關的文件。The respec

5、tive department is responsible to update the related document.4. 程序4.1 時機和前提: (Opportunity and Preparation)4.1.1 顧客提出要求。Request from the customer4.1.1.1 從項目經理或相關人員處來的客戶要求的工程更改E-mail.Customer ECN requirement E-mail to Business Program Management or Project Management or anyone who have contact with t

6、he Customer.4.1.1.2 從項目經理或相關人員處來的要求工程更改的客戶電話記錄或會議記錄。Phone call or Meeting Minutes from Customer to Business Program Management or Project Management or anyone who have contact with the Customer.4.1.1.3 產品工程師或模具工程師與客戶交談或討論，并得到雙方同意的結果記錄The agreement of Engineering discussion with Customer by Tooling o

7、r Project Engineer.4.1.2 內部提出且得到客戶批準的更改要求。Customer approved Internal Engineering change.4.1.2.1 在NPI 和量產時所發現的客戶圖紙，規范的設計缺陷，并以 DFM 和DFA 形 式發送給客戶，且得到客戶批準的更改要求。Customer approved DFM & DFA that are indicated the defects or interference on the Customer drawing or Specification during NPI or mass productio

8、n.4.1.2.2 客戶批準的由于內部工藝改進，工藝調整、設備、工具，原料、環境，過程變化而引起的過程工藝更改.Customer approved Internal Process Change Request due to Technical improvement, Equipment, Tools, Material, Environments change.4.1.2.3 經客戶批準的生產過程的原材料更改要執行該工程更改程序Customer approved change in Raw material shall follow with proper ECN procedure4.2

9、 工程更改申請流程: (Engineering Change Request Procedure)4.2.1 當收到客戶的工程更改要求后，工程部根據情況組織相關部門進行可行性討論。在決定執行工程更改后，由工程部填寫設計工程變更申請單，并由工程部經理進行審批，重大的更改報總經理審批。按客戶要求，決定是否需要進行試制樣品。Engineering will organize a meeting with the respective department to discuss Customer ECN. Project / Process Engineer shall submit if the E

10、CN is available, and Engineering Manager confirmation is required, for major changes, approval from general manager is required. CFT will decide whether to make FA samples for evaluation based on Customer request.4.2.2 當工程部與相關部門對客戶的工程更改進行可行性討論后，認為不能執行，應給出相應的建議，如：DFM，DFA，并經客服服務小組同意后，由市場部將相應的建議，如：DFM，

11、DFA，提交給客戶審核。Engineering and the respective department have to provide the proposal, such as DFM, DFA if the customer ECN is not available. BPM need to submit the proposal, such as DFM, DFA to customer for evaluation.4.2.3 當收到客戶批準的DFM，DFA，及客戶批準的工藝更改，由工程部填寫工程變更通知單，并由工程部經理進行審批，按客戶要求，決定是否需要進行試制樣品。After

12、receiving customer approved DFM or DFA, and approved PCN from BPM, Project / Process Engineer shall submit and Engineering Manager confirmation is required, for major changes, approval from general manager is required. CFT will decide whether to make FA samples for evaluation based on Customer reque

13、st.4.3 變更等級劃分工程變更根據變更的對象及對產品功能性、工藝性、成品良率、外觀等劃分為三個等級：1. Very Critical（非常重大變更）:對產品的功能可靠性有關鍵的影響，重大工藝變更，對制程良率有重要的影響等。需做可靠性驗證（RA驗證），無問題后,視工程變更原因試制（Pilot run）,測試無問題后,始可進行工程變更,如緊急狀況可同步進行,但RA報告未合格前,不準出貨。該等級的變更需經運營總監以上級別進行審核批準，并通報各個部門。變更記錄最少保存5年以上。2. Critical （重大變更）:與產品功能可靠度無關鍵性的影響，但對產品加工工藝、制程的良率等有一定的影響。視工程變

14、更原因做RA驗證及Pilot Run 。該等級的變更需經技術部部長以上級別進行審核批準，并通報各個部門。變更記錄最少保存4年以上。3. Non-Critical （非重大變更）:與產品的良率及可靠性無重大影響，主要為工程圖紙的升級、規格變更等非關鍵因素的一般性影響。不需做RA驗證及Pilot Run。該等級的變更需經技術工程師以上級別進行審核批準，并通報各個部門。變更記錄最少保存3年以上。4.4 客戶ECN 信息保存，和圖紙發放項目工程師要將客戶的ECN 信息,(如Email)，圖紙資料打印出來。并將簽字確認后的圖紙, 和批準后的工程變更通知單,一起交給交給文控部門保存。To maintain

15、 all ECN detail from customer, all drawings have to be released. PE has to submit print of customers ECN, approved and signed drawing to the Document Control Centre. 4.5 需試制樣品的工程更改 Trial run sample requirement for Engineering Change4.4.1 如供應商制造的模具試制出樣品，不符合圖紙及其規定要求，則應要求供方糾正，不作為工程更改。If the samples fro

16、m the suppliers are not able to meet the drawing specifications, sourcing shall request suppliers for modification. It cannot be regarded as Engineering Change.4.4.2 當供應商制造的模具試制的樣品符合圖紙及工廠規定要求時,該產品在裝配中發現工廠原設計圖紙有問題,才進入工程更改。If the samples are made in accordance with the drawings, however, if problems a

17、re encountered during assembly, Engineering Change is required.4.4.3 當客戶的工程更改明確要求樣件提交時，按第一件樣品檢驗程序，項目經理要組織客戶服務小組協同模具部，生產部進行樣件制作，及樣品檢測報告，由項目經理將樣品和FA 報告提交給客戶，樣品和檢測報告得到客戶批準后方可進行各項工程更改任務執行。If samples and FA report are required from customer, BPM need to organize CFT team, Tooling department, and producti

18、on department to build the samples and prepare FA report according to procedure of First Article Inspection, INT-031-QA, and submit it to customer for approval. Once the samples and FA report are approved from customer, the ECN action can be implemented. 4.6 不需要試制樣品的工程更改當運行工程更改時，客戶不需要樣品和檢測報告批準，項目經理可

19、組織客戶服務小組協同模具部，生產部直接進行各項工程更改任務執行。BPM can organize CFT team, Tooling department, and production department to implement the ECN action if customer did not require samples and FA report evaluation.4.7 在制品和倉庫內成品和半成品處理方法4.7.1 生產部向技術部反饋在制品的所處的工序，技術部評估是否可以再次使用，如可以入庫留有，不可以則報廢。4.7.2 對倉庫已有的成品和半成品進行統計，由市場部匯報給顧

20、客，顧客決定是否接收，對無法接收的產品報廢處理4.8 客戶的工程更改：對客戶的工程更改必須在10個工作日內進行評審。評審認為其有效、可滿足后再實施。評審中發現的問題由項目經理負責與顧客進行溝通。Customer ECN: Customer Engineering change review shall be done within 10 working days. ECN Procedure will be implemented after evaluation. Any issues shall be informed to BPM who will discuss with the cu

21、stomer.4.9 項目工程師要將客戶批準的DFM,DFA,或客戶批準的PCN，及相關資料保存，以作為執行內部工程更改的依據。并執行內部工程更改。PE has to filed the customer approved DFM, DFA, and approved PCN. And implement Internal Engineering change.4.10 ECN準備和反饋 ECN actions prepare and feedback4.10.1 BPM 要在有需要的情況下召集客戶服務成員開會，研究準備各項工作，討論各區域受影響物料的處理方案和ECN的完成時間。If requ

22、ired, BPM need organize a meeting with CFT team member to discuss customer ECN about disposition of WIP and FG, as well as the ECN action completion date.4.11 工藝更改文件實施 Engineering Documents Implementation工程部負責修改相關的物料表,圖紙、作業指導書等文件，質量部負責修改相關的檢驗指導書, 控制文件等文件。生產部負責對更改過程進行監控，采購部負責對外購件的更改過程進行監控。Engineering

23、 department shall be responsible to modify and update the related BOM, drawings, WI, etc. Quality department is responsible for documents updating, such as QII, control plan, etc. Soft tool department is responsible for soft tool process documents updating. Paint department is responsible for painti

24、ng work instruction updating. Production department is responsible to follow up and monitor the change procedure. Sourcing is responsible for the changes on the purchased parts.4.12 文件更改方法 Documents Change Method4.12.1 文件重新更新時，則應按文件控制程序執行。It is required to follow process of if the related documents

25、need to be updated.4.12.2 如果工程更改影響到采購件或委托加工件，由工程部將更改后文件發至供應商開發部，由供應商開發部通知供應商收回舊文件和分發新文件并進行簽收。If the ECN affect the purchase parts or sub-contract parts, engineering department need to provide the documents to Sourcing department. Sourcing will retrieve obsolete documents from suppliers and issue the

26、 latest documents to suppliers.4.13 生產過程的原材料更改要執行該程序Change in Raw material shall follow with proper ECN procedure.4.14 當發生內部工程更改或客戶提出工程更改時，相關物料的處理和文件修改規定。Deal with the affected materials and update documents when internal or external ECN occur.4.14.1 在發生內部工程更改或客戶提出工程更改時，質量工程師要及時對受影響的物料清單發出物料清除單。各相關部

27、門必須在24 小時內填好的物料清除單并回復質量工程師,質量工程師將負責收集各相關部門填好的物料清除單When internal or external ECN occur, Quality Engineer need to issue the for the affected parts list, and send it to relevant department. will be filled in the affected material quantities and send back to Quality Engineer within 24 hours.4.14.2 項目經理將

28、監督ECN 的實施, 并在有需要的情況下召開會議，物料清除單應由CFT 成員及相關部門共同討論，在物料清除單中要寫明各區域受影響物料的處理方案.BPM will lead the ECN implementation. Meeting will be arranged if necessary. need to be completed by CFT member and relevant department. It is necessary to indicate the disposition of those affected inventory.4.14.3 各相關部門按物料清除單中

29、寫明的處理方案對各區域內受影響的物料進行處理。All respective departments shall take action for the affected materials according to disposition indicated in .4.15 生產部門在生產新版本產品時, 生產部主管, 工程部工程師, 質量工程師必須到現場確認工程更改執行狀況，并對生產部操作工給予必要的指導，使其明白新的操作方法和要求。Production supervisor, PE, QE need to verify the ECN implementation, and provide guidance to operator before the first lot of new revision parts running to assure they understand the new requirement.4.16 客戶ECN 第一次執行時, 生產部要在成品的紙箱上貼標簽, 以便于區分新舊版本和型號。標簽要連續貼3個批次產