1、1.1 Ways of working 1.2 Making contactsBusiness English Lesson 2 內容/Contents 01Writing：Business correspondence02Listening： Working from home03Grammar：Present tenses01Writing：Business correspondence商務通信商務通信4 Business correspondence 商務通信商務通信Note（商務便條）Message（商務留言）Memo（備忘錄、商務便函）E-mail（商務書信）01 Writing：B

2、usiness correspondence 商務商務通信通信5 1、Memo（備忘錄、商務便函）01 Writing：Business correspondence 商務商務通信通信Q1 What is a business memo？Q3 What is the language features of business memo？Q2 How to write a business memo？6 01 Writing：Business correspondence 商務商務通信通信Memo is short for memorandum，a written message sent by

3、 one person to another or a group of people within the same organization.Q1 What is a business memo？7 01 Writing：Business correspondence 商務商務通信通信Format格格式式Q2 How to write a business memo？To：這一標題后面應寫收信人的姓名與職銜，姓名前可以用尊稱或不用 。如：To：Mr. John SmithTo：Sales Manager 8 01 Writing：Business correspondence 商務商務通信

4、通信Format格格式式Q2 How to write a business memo？From：這一標題后應寫發(fā)信人的姓名與職銜：職銜可根據需要決定寫或不寫，但姓名前不要用尊稱。 9 01 Writing：Business correspondence 商務商務通信通信Format格格式式Q2 How to write a business memo？Date：日期的寫法同書信里日期寫法的要求完全一樣，不要用數字來表示月份。 10 01 Writing：Business correspondence 商務商務通信通信Format格格式式Q2 How to write a business m

5、emo？Subject：這一標題后是寫事由的，事由必須簡潔明了，不要用完整的句子，用一個或幾個詞匯簡單概括便函的內容，以便查閱。如：Promotion of Staff Vacation Schedule11 01 Writing：Business correspondence 商務商務通信通信Format格格式式Q2 How to write a business memo？Message：力求簡力求簡明、確切。明、確切。首先應直入主題，列出最首先應直入主題，列出最重要的信息，然后可以具重要的信息，然后可以具體說明事由、情況，提出體說明事由、情況，提出意見和建議意見和建議等等。需要指出。需要

6、指出的是，備忘錄得末尾不需的是，備忘錄得末尾不需要簽名要簽名。12 01 Writing：Business correspondence 商務商務通信通信Q3 What is the language features of business memo？To：All Staff From: Ray Bonner Date: 24th June Subject: Trial of flexitime system Further to our previous meeting, we are pleased to be able to confirm that the new flexitime

7、 system will come into operation as from 1st August. The system applies to all administrative and office staff. May I remind you that any production staff on the current shift system remain unaffected by these changes. l Memos do not begin with a salutation.l No closing remark. Such as Sincerely or

8、Best regards 13 2、Note and Message （商務便條）01 Writing：Business correspondence 商務商務通信通信Q1 What is a note or message ？Q3 What is the language features of note or message ？Q2 How to write a note or message？14 01 Writing：Business correspondence 商務商務通信通信Note is a kind of simple letter. Its form is quite si

9、milar to that of a letter. It is made up of date, salutation (heading), body, ending and signature.Q1 What is note ？15 01 Writing：Business correspondence 商務商務通信通信Format格格式式 April 24th Dear Mike, Im thrilled to tell you that I have got two tickets to the concert of Lingdian, a famous group pop band i

10、n China. I once heard that they were your favorite band. Therefore, would you like to join me? The due date will be on next Saturday, i.e. April 30th. Do let me know if you are interested. Yours, Tongtong1.Salutation2. Date3.Body4. Complimentary close便條的特點在于內容簡短，大便條的特點在于內容簡短，大多是臨時性的詢問、留言、通多是臨時性的詢問、留

11、言、通知、要求等。與正規(guī)書信相比，知、要求等。與正規(guī)書信相比，便條的語言更為口語化。便條的語言更為口語化。16 01 Writing：Business correspondence 商務商務通信通信From: Hi Rona How are you? I got a note to say you called. Great news that you passed your final exam! Im sorry that I didnt get back to you but its been crazy here. The network was down for three days

12、 so all our customers were receiving the wrong orders! Anyway, how about meeting for lunch this week? If you cant make it, dont forget the party this weekend. Do you want me to pick you up at 8? See you soon. Eve Dear Mr. Hynes:RE: Replacement of item 00-A104With regard to your letter dated 12th Jun

13、e, I am writing to confirm that we can offer you a replacement item and this will be sent out today. I would like to apologize for the delay with this. Unfortunately, this was due to recent changes to our network. On behalf of Lar Bonner I would like to thank you for your custom. We look forward to

14、working with you again in the future.Yours sincerelyEvelyn BoerCustomer ServicesTel: 0207 865 849With reference toEve- can you call someone called Rona back asap? She passed.BACKAs soon as possible1.I am writing to2. Further to our previous meeting3.With regard to your letter dated4. how about5. I w

15、ould like to apologize for6. Im sorry that7. we are pleased to8. Unfortunately9. Can you10. Do you want me to11. May I remind you12. Dont forget13. we look forward to working with you14. See you soon15. Yours sincerelyAnswer20 Cautions 注意020103Content內容點以及自由發(fā)揮部分Accuracy語言用詞的準確性Conciseness簡潔，字數控制 02L

16、istening:Working from homeListening1.You will hear a woman called Michela talking about working from home. 1) What does she say is important when working from home?2) What does she think are some of the advantages and disadvantages of this way of working?Have a timetable and stick to it.Advantages:

17、- you spend more time with the children- more flexibility- the company saves money on office space- no commutingDisadvantages:- sometimes you work in the evening- you miss people and office news2 Listen again and answer the following. 1) Complete the notes about Michelas typical day.7:00 7:00 get up

18、, get the kids readyget up, get the kids ready8:30 8:30 9:00 9:00 12:00 12:00 14:30 14:30 take kids to schoolstart workhave lunchfinish work 2)How long has she been with her current employer? How long has she been home-working?Shes been with her current employer since she left school, but shes been

19、home-working for five years.3)Is she doing anything different from normal this week?Shes going to the office every day to meet visitors. Listening script I=Interviewer M=MichelaI: OK, Michela. You work from home now. Can you tell me about a typical day?M: Sure, I always get up around seven and the f

20、irst thing I do is get the kids ready for school. I take them at eight thirty and then I always start work at nine.I: Do you ever have a day where you decide to have the morning off and start work later?M: No, you cant do that. Its important with home-working to have a timetable and stick to it. If

21、you end up watching TV or doing the cleaning then it isnt for you. So I have lunch at twelve and finish work at two thirty to get the children. Listening scriptI: Was that why you gave up you office job?M: Yes, I wanted to spend more time with the children. It gives me more flexibility. Sometimes I

22、need to work in the evening but usually it isnt a problem.I: So how long have you been doing this kind of work?M: For about five years. Ive been with the same company since I left school, but with the Internet and technology its easy now to be at home.I: So your employer doesnt mind. Listening scrip

23、tM: No. It means the company saves money on office space and as long as I get the work done, theyre happy. Sometimes I still go into work to meet clients and so on. For example, Im going in nearly every day this week because we have visitors from another company and I cant really invite them over to

24、 my house. Besides, its nice to go in every so often. I like to see people and catch up on the gossip and the news with my colleagues. I miss that side of going into work every day.I: Is there anything else you miss?M: Ermm. No, not really. And Ill tell you what I really dont miss and thats having t

25、o spend two hours commuting on the bus and train every day03Grammar： Present tenses28 03 Grammar：Present tenses （現在（現在時態(tài)）時態(tài)）一般現在時現在進行時(1)用于表示說話時或說話前后正在進行的動作：Were doing some consultancy for them at the moment.眼下，我們正在為他們提供咨詢。(2)用于表示變化的趨勢或局勢：Interest in our new range is growing faster than even we anticipated.用戶對我們新產品系列的興趣增長快，甚至超過我們的預想。(1)用來指經常性的動作：I normally start