1、PMBOK 5th Edition from PMIProject Management InstituteA Guide to the Project MAnAGeMent Body of KnowledGe?(PMBOK Guide) Fifth EditionLibrary of Congress Cataloging-in-Publication Data?A guide to the project management body of knowledge (PMBOK guide). - Fifth edition.pages cmIncludes bibliographical

2、references and index.ISBN 978-1-935589-67-9 (pbk. : alk. paper) 1.Project management. I. Project Management Institute. II. Title: PMBOK guide.HD69.P75G845 2013658.404-dc232012046112ISBN: 978-1-935589-67-9Published by:Project Management Institute, Inc.14 Campus BoulevardNewtown Square, Pennsylvania 1

3、9073-3299 USAPhone: +610-356-4600Fax: +610-356-4647Email: Internet: .PMI.org2013 Project Management Institute, Inc. All rights reserved.“PMI”, the PMI logo, “PMP”, the PMP logo, “PMBOK”, “PgMP”, “Project Management Journal”, “PM Network”, and the PMI Today logo are registered mark

4、s of Project Management Institute, Inc. The Quarter Globe Design is a trademark of the Project Management Institute, Inc. For a comprehensive list of PMI marks, contact the PMI Legal Department. PMI Publications welcomes corrections and comments on its books. Please feel free to send comments on typ

5、ographical, formatting, or other errors. Simply make a copy of the relevant page of the book, mark the error, and send it to: Book Editor, PMI Publications, 14 Campus Boulevard, Newtown Square, PA 19073-3299 USA.To inquire about discounts for resale or educational purposes, please contact the PMI Bo

6、ok Service Center.PMI Book Service CenterP.O. Box 932683, Atlanta, GA 31193-2683 USAPhone: 1-866-276-4764 (within the U.S. or Canada) or +1-770-280-4129 (globally)Fax: +1-770-280-4113 Email: Printed in the United States of America. No part of this work may be reproduced or tran

7、smitted in any form or by any means, electronic, manual, photocopying, recording, or by any information storage and retrieval system, without prior written permission of the publisher.The paper used in this book complies with the Permanent Paper Standard issued by the National Information Standards

8、Organization (Z39.481984).10 9 8 7 6 5 4 3 2 1noticeThe Project Management Institute, Inc. (PMI) standards and guideline publications, of which the document contained herein is one, are developed through a voluntary consensus standards development process. This process brings together volunteers and

9、/or seeks out the views of persons who have an interest in the topic covered by this publication. While PMI administers the process and establishes rules to promote fairness in the development of consensus, it does not write the document and it does not independently test, evaluate, or verify the ac

10、curacy or completeness of any information or the soundness of any judgments contained in its standards and guideline publications.PMI disclaims liability for any personal injury, property or other damages of any nature whatsoever, whether special, indirect, consequential or compensatory, directly or

11、 indirectly resulting from the publication, use of application, or reliance on this document. PMI disclaims and makes no guaranty or warranty, expressed or implied, as to the accuracy or completeness of any information published herein, and disclaims and makes no warranty that the information in thi

12、s document will fulfill any of your particular purposes or needs. PMI does not undertake to guarantee the performance of any individual manufacturer or sellers products or services by virtue of this standard or guide.In publishing and making this document available, PMI is not undertaking to render

13、professional or other services for or on behalf of any person or entity, nor is PMI undertaking to perform any duty owed by any person or entity to someone else. Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professio

14、nal in determining the exercise of reasonable care in any given circumstances. Information and other standards on the topic covered by this publication may be available from other sources, which the user may wish to consult for additional views or information not covered by this publication.PMI has

15、no power, nor does it undertake to police or enforce compliance with the contents of this document. PMI does not certify, test, or inspect products, designs, or installations for safety or health purposes. Any certification or other statement of compliance with any health or safety-related informati

16、on in this document shall not be attributable to PMI and is solely the responsibility of the certifier or maker of the statement.TABLE OF CONTENTStABle of contents1.INTRODUCTION .1?1.1 Purpose of the PMBOK Guide .21.2 What is a Project? .31.2.1. The Relationships Among Portfolios, Programs, and Proj

17、ects .41.3 What is Project Management? .51.4 Relationships Among Portfolio Management, Program Management, Project Management, and Organizational Project Management .71.4.1 Program Management .91.4.2 Portfolio Management .91.4.3 Projects and Strategic Planning .101.4.4 Project Management Office .101

18、.5 Relationship Between Project Management, Operations Management, and Organizational Strategy .121.5.1 Operations and Project Management .121.5.2 Organizations and Project Management .141.6 Business Value .151.7 Role of the Project Manager .161.7.1 Responsibilities and Competencies of the Project M

19、anager .171.7.2 Interpersonal Skills of a Project Manager .171.8 Project Management Body of Knowledge .182.ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE .192.1 Organizational Influences on Project Management .202.1.1 Organizational Cultures and Styles .202.1.2 Organizational Communications .212.1

20、.3 Organizational Structures .212.1.4 Organizational Process Assets .272.1.5 Enterprise Environmental Factors .29?2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOKI Guide) Fifth Edition TABLE OF CONTENTS2.2 Project Stakeholders and Governance .302.2.1 Proj

21、ect Stakeholders .302.2.2 Project Governance .342.2.3 Project Success .352.3 Project Team .352.3.1 Composition of Project Teams .372.4 Project Life Cycle .382.4.1 Characteristics of the Project Life Cycle .382.4.2 Project Phases .413.PROJECT MANAGEMENT PROCESSES .473.1 Common Project Management Proc

22、ess Interactions .503.2 Project Management Process Groups .523.3 Initiating Process Group .543.4 Planning Process Group .553.5 Executing Process Group .563.6 Monitoring and Controlling Process Group .573.7 Closing Process Group .573.8 Project Information .583.9 Role of the Knowledge Areas .604.PROJE

23、CT INTEGRATION MANAGEMENT .634.1 Develop Project Charter .664.1.1 Develop Project Charter: Inputs .684.1.2 Develop Project Charter: Tools and Techniques .714.1.3 Develop Project Charter: Outputs .714.2 Develop Project Management Plan .724.2.1 Develop Project Management Plan: Inputs .744.2.2 Develop

24、Project Management Plan: Tools and Techniques .764.2.3 Develop Project Management Plan: Outputs .76?II2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition TABLE OF CONTENTS4.3 Direct and Manage Project Work .794.3.1 Direct and Manage Proj

25、ect Work: Inputs .824.3.2 Direct and Manage Project Work: Tools and Techniques .834.3.3 Direct and Manage Project Work: Outputs .844.4 Monitor and Control Project Work .864.4.1 Monitor and Control Project Work: Inputs .884.4.2 Monitor and Control Project Work: Tools and Techniques .914.4.3 Monitor a

26、nd Control Project Work: Outputs .924.5 Perform Integrated Change Control .944.5.1 Perform Integrated Change Control: Inputs .974.5.2 Perform Integrated Change Control: Tools and Techniques .984.5.3 Perform Integrated Change Control: Outputs .994.6 Close Project or Phase .1004.6.1 Close Project or P

27、hase: Inputs .1024.6.2 Close Project or Phase: Tools and Techniques .1024.6.3 Close Project or Phase: Outputs .1035.PROJECT SCOPE MANAGEMENT .1055.1 Plan Scope Management .1075.1.1 Plan Scope Management: Inputs .1085.1.2 Plan Scope Management: Tools and Techniques .1095.1.3 Plan Scope Management: Ou

28、tputs .1095.2 Collect Requirements .1105.2.1 Collect Requirements: Inputs .1135.2.2 Collect Requirements: Tools and Techniques .1145.2.3 Collect Requirements: Outputs .1175.3 Define Scope .1205.3.1 Define Scope: Inputs .1215.3.2 Define Scope: Tools and Techniques .1225.3.3 Define Scope: Outputs .123

29、?2013 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOKGuide) Fifth Edition III TABLE OF CONTENTS5.4 Create WBS .1255.4.1 Create WBS: Inputs .1275.4.2 Create WBS: Tools and Techniques .1285.4.3 Create WBS: Outputs .1315.5 Validate Scope .1335.5.1 Validate Scope

30、: Inputs .1345.5.2 Validate Scope: Tools and Techniques .1355.5.3 Validate Scope: Outputs .1355.6 Control Scope .1365.6.1 Control Scope: Inputs .1385.6.2 Control Scope: Tools and Techniques .1395.6.3 Control Scope: Outputs .1396.PROJECT TIME MANAGEMENT .141 6.1 Plan Schedule Management .1456.1.1 Pla

31、n Schedule Management: Inputs .1466.1.2 Plan Schedule Management: Tools and Techniques .1476.1.3 Plan Schedule Management: Outputs .1486.2 Define Activities .1496.2.1 Define Activities: Inputs .1506.2.2 Define Activities: Tools and Techniques .1516.2.3 Define Activities: Outputs .1526.3 Sequence Act

32、ivities .1536.3.1 Sequence Activities: Inputs .1546.3.2 Sequence Activities: Tools and Techniques .1566.3.3 Sequence Activities: Outputs .1596.4 Estimate Activity Resources .1606.4.1 Estimate Activity Resources: Inputs .1626.4.2 Estimate Activity Resources: Tools and Techniques .1646.4.3 Estimate Activity Reso